The Menzies Sydney

Dear HotelClub, My wife and I, with so many relatives in Sydney and at the time of the year when we stayed there, could not avail ourselves of the many services that we found were available to us. However, we found the bell boys very helpful and cooperative. The staff member who checked us in, was not entirely au fait with the voucher we had received from your organisation and, the queen bed (my wife and I dislike them immensely) was not made properly in the first couple of nights but, the young lady who was responsible was very slight. Wi-Fi is going to be the new revolution. To charge for it is silly.

The hotel's website says 4 stars AAA rating, i would say they should be MAXIMUM 3 stars! Room was clean but the interior was old and very worn down, the bathroom was old and small.The air-conditioning was horrible. The AC was noisy and did not stop blowing in cold air (even when off). With two small kids did have to put the temperature up to 28 C for a bearable environment for sleeping. Even so my older boy got sick just after the 1st night. Re "indoor heated pool", COME ON FOLKS, the pool water was freezing cold and the changing rooms along with the Gym and the pool area are again pretty worn down, long overdue for refurbishing. Everything was rusty and dirty.We paid $300 for a night for a twin room. I don't think that we got value for this money. BUT the 500ml water waiting for you in the room was priced 4 stars, $7.50 each! As well as breakfast costs $30 per person! Shamefully expensive!The only thing we did appreciate was the location. There must be a better hotel in the area!

It was probably a little over priced, however i enjoyed my stay.

The Menzies is a charming hotel. Staff very helpful and pleasant. Room was clean and bed comfortable. Would definitely stay again.

Location was great, but the facilities and service were nothing special considering the price.

The Menzies Sydney Hotel is an older hotel, with very gracious, comfortable interior. The dining room is beautifully spacious, carpeted and wood-panelled, with excellent fine-dining cuisine. Service at this hotel is pleasant and attentive.

The hotel is in a perfect and quiet location, yet centrally located with old European gracious charm. I used it to catch up on jet lag sleep before moving on to Macquarie University for a conference.

Good location, friendly and helpful staff.

Great location. Right across from Train station. Very convenient. All good.

We stayed two nights at the Menzies at the end of a 10-day trip to Australia. The Menzies is well situated in Sydney, close to Darling Harbour and the Central Quay. Lots of good restaurants within easy walking distance. However, the hotel needs updating. The lobby is deceptively up-to-date while the guest rooms are small and a bit tired-looking. The bathroom was tiny and poorly lit, with one bath towel per person (no hand towels). The hotel also seemed understaffed, with considerable waits on line at the front desk. The bellman doubled as the concierge and, although helpful, was not as well informed about restaurants, etc. nearby. We give the hotel 3.5 stars, compared with other hotels we have visited, and while the price was reasonable, we likely would stay elsewhere on our next visit to Sydney.