Astor Metropole Hotel Brisbane

The room was minimally furnished and poorly equipped. The public rooms were very nice, but the bedroom we had was in need of a refurb. For two mornings out of three, bearing in mind that we left on the third morning, they failed to make up our room, despite the sign being hung on the door. The first time we returned too late to have it done, despite it being reported, but they left it again the next day! Eventually that day it was done. When checking out, we complained again at reception, but were told to report our complaint on a sheet they supplied and we would be contacted by e mail. 4 days later we have heard nothing. Do they care?

Great location however the hotel smelled of mildew. It was very strong in the room, so strong that as i kept travel all of my clothes still smelled from leaving my bag in this room all day. The room was overall dirty when I checked in. The toilet actually had skid marks. But the staff was great in helping me find things to do. I traveled alone and don't need much so it got the job done for my for the value and location. I def would not stay here with a family way too dirty for kids.

Good experience! 5 min walk from stores, mall and central train station, 15 min walk from Brisbane South Bank. Wish there was free wifi as it was a week long stay. Great staff, very accomodating and helpful!

The staff went out of their way to be of assistance. Highly recommend.

I booked the family room and was quite pleased with the lay out. it is spacious enough for a family with 1 child. definitely a good price for location. will consider the hotel/location again in future.

I was there on a business trip in May 2011. The room had basic cooking facilities, a smoke alarm, and a a warning of a fine should the alarm is set off. I then realised one of the batteries in the remote control removed, and there wasn't hot water in the tap. I've turned the tab to the far end and filled more than half the tub. No hot water. Tried again on the other far end for half a fresh tub, still no hot water. When I enquired at the reception, I was told I can "still press the buttons to control the aircond" to which I replied "are you suggesting that I climb up to the high-mounted aircond?". As to the hot water for bath, I was asked to "turn it on for 5 minutes" (seriously) until the water turns hot. I filled 2 half cold water tanks earlier! Are we even trying to save water in Australia?! When I checked out the next day, I saw my neighbouring room undergoing renovations.

Great value for money and very nice!

Quiet, comfortable and convenient. Restuarant food good and reasonably priced. We enjoyed our stay

Great motel, great location. The bed was super comfy, the staff helpful and friendly. I would highly reccommend this hotel.

Had an enjoyable stay. The room was clean and nice. Bathroom was large and clean. Overall was a good hotel to stay in and wasn't too expensive. Location is near to Queen St where a lot of the shopping is located in.