Nightly rates from £70.21
Rate and special offer based on Check-in 10 Feb 2012 Check-out 13 Feb 2012
Hotel Overview
Reviewer score
4.5
out of 5
96 reviews
Good Location!

very nice hotel! Staff very excellent! Good location the hotel is right next to reef terminal to... See full review

  • Tuta Verified Customer
  • 26 Dec 2011
Shangri-la paradise

I booked this last minute not really knowing what to expect and not knowing exactly how close it... See full review

  • shirlsails Verified Customer
  • 3 Dec 2011
Cairns' premier hotel, Shangri-La Hotel, The Marina, Cairns, provides a haven of unsurpassed luxury in a tropical city setting. The hotel is magnificently positioned within the cosmopolitan Pier complex, overlooking the Marlin Marina and the Coral Sea. Shangri-La's special blend of service and attention to detail, combined with the ultra-chic guestrooms, make for memorable stays, and guests aspiring to return. It is a fresh modern hotel with appealing decor, offering all the creature comforts that well travelled guests anticipate. The spectacular waterfront location is renowned as Cairns' premier dining precinct, hosting some of Cairns' most acclaimed restaurants and bars. With the Marlin Marina being the gateway to the amazing Great Barrier Reef, it offers a variety of ways to in which to explore and discover the reef, from intimate sailing boats through to large luxury cruises, helicopters and seaplanes. Combined with other unique and natural attractions such as the ancient Daintree rainforest, romantic tropical beaches, exciting game fishing, diving and white water rafting, guests are literally spoiled for choice by day and night.

Shangri-La Hotel The Marina, Cairns. Rooms

Executive Suite
Shangri-La's Executive Suites overlook the Marlin Marina and Trinity Inlet. Executive Suite guests enjoy with our compliments breakfast and evening cocktails served in the exclusive Horizon Club.
Horizon Club Room
The more you travel, the more life's little luxuries become absolute necessities. Shangri-La has created an exclusive retreat, where you can experience a higher standard of accommodation, personalized service and a host of privileges and amenities. Free Broadband Internet Access
Supeiror Room
Comfort and elegance define Superior Rooms, which are decorated with modern touches and wood accents with Free Broadband Internet Access
Superior BayView Room
Breathtaking views of Trinity Bay and points beyond add to the room's exquisite comforts, making for a productive and peaceful stay. Free Broadband Internet Access
Deluxe Marina View
With commanding views of Marlin Marina, these rooms capture the ocean side lifestyle of Australia's Tropical North. Free Broadband Internet Access

Hotel Map

1 Pierpoint Road, Cairns, Qld 4870, PO Box 7170, Cairns, Qld 4870, Cairns, QL 4870

Area served
Cairns, Cairns Beach's, Palm Cove, Port Douglas
Nearby airports
Cairns International Airport - CNS 11km away.
Area description
As the gateway to the Great Barrier Reef Cairns core attractions revolve around the Water activities. Daily Dive trips for the novice to the professionals leave from the Marina early morning. But for those land lovers a favorite attraction is the Skyrail Rainforest Cableway and the Kuranda Scenic Railway Where one can take their time to explore the bustling Kuranda Township. Favorite include a walk through the rainforest. Photo stop at the Barron Rover Gorge and make sure have plenty of time to stroll through the markets withe their myriad delights of local food, produce, art, crafts and clothing. Tour Operations are abundant as there are over 600 daily city and outbound activities daily. For those that like to get airborne, Seaplanes, Helicopters and Hot Air Ballooning are the way to go. World Class Golf courses are located only minutes from the hotel and the city center.

Amenities

  • 24 Hour Room Service
  • Bar/Lounge
  • Business Center
  • Concierge
  • Conference Facilities
  • Currency Exchange
  • Elevators
  • Fitness Center or Spa
  • Fitness Room
  • Handicapped Rooms/Facilities
  • Health Club
  • High Speed Internet
  • Internet Access
  • Laundry Service
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Spa Services
  • Tour Desk
  • Wireless Internet

Dining

North Food & Wine
North Food & Wine is the welcoming point for diners and serves a generous selection of boutique wines, local and international beers and spirits, as will a long list of sensational cocktails, and a snack menu, From the bar, guests can move to the restaurant where the expertise of internationally accomplished chefs, fresh local produce and selection of affordable dining options are complemented by open kitchens and stylish decor. North is open for Breakfast and Dinner, every day. There are also vegetarian options on the menu, and special dietary requirements are catered for. Relax at North for the Sunday Family Brunch or select North as the venue for an upcoming event for function.

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (96)

Ratings and reviews for Shangri-La Hotel The Marina, Cairns.

Overall score

4.5 / 5
96 out of 96
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.6
Room comfort:
4.3
Location:
4.8
Value:
4.2

96% would recommend to a friend.

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Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

4
Verified Customer Tuta
San Leandro, CA, USA
26 Dec 2011

Good Location!

very nice hotel! Staff very excellent! Good location the hotel is right next to reef terminal to purchase tours! Also free WiFi

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Verified Customer shirlsails
Washington, DC
3 Dec 2011

Shangri-la paradise

I booked this last minute not really knowing what to expect and not knowing exactly how close it was to the water. Wow!!! The hotel is steps from the marina walkway and restaurants and trip bookings were literally at the hotel front door step. The staff were amazing, friendly and were from different parts of the world which i thought added to the charm and world experiences I was looking for. The rooms were spotless and even on days when i forgot to put a "please clean my room" card on the door, I came back to a clean and made up room. I would definitely book this hotel again if i came back to Cairns. The location and customer service was spot on. Definitely the location of this hotel gives you the sense of seeing the true waterfront area. Sipping lattes every morning while watching the sailboats in the marina was unmatched to any other hotel facing the marina for that price we paid.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

Dining in the hotel and within 2 mins walk of the hotel was all expensive, however all dining out in Cairns seemed expensive compared to the US and Canada. However, if you walk an extra 3 mins away from the main shopping and eating area, there are little "night markets" that offer food court options which were slightly lower priced. And if worse came to worse, there is always the local hamburger chain with economically priced meals.

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Verified Customer Subbu
Chicago
11 Oct 2011

Good hotel

Nice location, nice room and courteous staff. they have the tours on site so very helpful in that way. also the restaurants are close by.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

1
Verified Customer EMgl
Chicago
21 Sep 2011

Disappointment

The room was small with a stained (in several places) rug and in need of paint. Room service needed to be called twice in order to get ice delivered on at least three occassions. We were "upgraded" to a city view which is meaningless from the fourth floor overlooking the parking lot. Very long walk from elevators to our room - no kidding it was probably 1/4 mile. Stubbed my toe and hit my hip on furniture trying to get to bathroom during the night. Extremely narrow walkway not only hard for an adult to walk thru but had to maneuver suitcase through too. Restaurants were good but noisy and crowded until late on Saturday night so too loud to leave windows open. Staff was pleasant but even that could not overcome the disadvantages. Definitely would not recomment.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Verified Customer Sawadee Kup
Hong Kong
12 Sep 2011

Memorable moment

The hotel is definitely situated in the best location in Cairns, and I spend the most happiest moment there with the one I love, with never forget this place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Verified Customer Albert
Not Provided
8 Aug 2011

Our family stayed for 3 nights

Our family stayed for 3 nights and enjoyed the facilities, the location would have to be the best in Cairns, the rooms are a bit dated but very clean, comfortable and staff very friendly, will be staying there again and would recommend it to friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Verified Customer Martin
Not Provided
1 Aug 2011

The breakfast at the horizon club

The breakfast at the horizon club was of a sub-standard compared to standards set by other sangria la hotels. otherwise recommended!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

4
Verified Customer BC
Birmingham, Alabama
9 Jul 2011

Shangra-La

Hotel is well situated in Cairns. It is within walking distance to all the resturants and shops in the central area. Rooms are a bit plain for my taste. Lots of hard surfaces and white paint. Overall it is a nice hotel. The only complaint is that the corridors are way too long and the decor is a bit tired.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Verified Customer Pierre
Not Provided
10 Jun 2011

Excellent hotel, excellent service,

Excellent hotel, excellent service, excellent location! Will definitely recommend and return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Verified Customer Traveling Mom
Hartford, CT
6 Jun 2011

Great location

The location of this hotel was the best. Make sure to ask for a room with a view! The rooms were spacious, comfortable and clean. Close proximity to all the cuise activities. Dinning was very easy. Stayed in 6 different hotels on my trip to Australia. This was our favorite for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Out side of room.

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