The Westin Edmonton

Convention attendance. Courteous service.

Good stay. Checked in early and checked out late with no problems at all. Staff were good to the kids. Room was spacious, with plenty of room for the crib.

The hotel is in the middle of a remodel at the end of May 2010. Most of the lobby is inaccessible and the walls are in a shambles. They should be offer MUCH higher discounts to stay there now.

The renovations are huge but did not affect my stay at all. I think that is a sign of great service!

Business trip. Tried to watch TV and ended up accidentally paying for a movie and internet connection which I did not use as I have an air card. TV was beside bed making it uncomfortable to watch while in bed. Fitness room was good. Breakfast was expensive at $5.5 for coffee, $5.5 for orange juice, $19 for coffee, orange juice and oatmeal.

I booked my package (flight & hotel) through [...], the room charge was already charged on my credit card prior to my arrival and when I checked in, the hotel took my credit card info and charged me again (when I gave them the credit card - I thought they were just using it for security purpose). I had to call them to get the billing straightened out - they're quite responsive but I just wanted to point out that this is something that you may want to watch out for so that you don't get double charged.

This was a beautiful hotel in a great location! The staff were very patient and friendly, especially considering the Rodeo crowd that we learned were hosting there. It was right on the entrance into downtown, so getting around was very easy, we could walk to most locations, and it was a safe feeling area. You did have to pay for parking in the garage(26usd a nite), but that was easier than trying to find street parking. we got valet parking (28usd a nite), SO WORTH IT! you can go in/out much as you like, and they take care of your car. [...]The rooms were quite soundproof, and very large with updated interiors/appliances. The bed(!) was sooo big and super soft and pillowy! (My favorite part!) the windows also had a black out shade, which was great for sleeping in. there was also a mini fridge in our room which came in handy(no honor bar). Be warned, bring matches with you- the bathrooms have no fans. This seems the norm at hotels here in edmonton. there is no complimentary breakfast[...]. We stayed at the fantasyland hotel in a themed suite the night before for literally 3x the cost of the westin, and the westin was waay nicer, more comfortable, and just a much better experience. while it was a neat room at the FLH, the staff were not as friendly and it was not as updated. [...]

A really very nice hotel. Clean, nicely decorated and very good facilities inside the room and out. Parking is a little pricey though.

Hotel stay was only a few hours. Not much to comment on. The room was nice, clean, and bed very comfortable. Didn't like the TV at 90 degrees to the bed instead of at or near the foot of the bed. Made for awkward viewing. Bathroom lighting was a bit harsh and made grooming a bit difficult.