Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Review of Holiday Inn Hotel & Suites FORT MCMURRAY
Reviewer score
3
Would not recommend
jck56787
St. John's, NL
18 May 2009
Average for the price
My husband,daughter and I checked into the hotel.We ate at the hotel restaurant,went for a swim & left at check out time.
It took about 10 minutes to check out because there was no one at the front desk. This was a long time considering we had a
10 month old.The staff p reauthorized our credit card for double the amount of the room and did not advise us of this or ask if the amount was ok.
The front desk agent did not ask us how our stay was because I would have made her aware of this. I had booked a room with 2 queen sized beds and we only got 1 bed which is also hard with an infant.
The pool and hot tub were very nice and relaxing.
We ate in the Restaurant called The Pantry located in the hotel. The food was expensive for average tasting food!! The service in the restaurant was below average. The food came out quick which was good.
Compared to other trips I have taken I will look for other places to stay in the future. It was a former Holiday Inn so I expected more.
Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Dining tip:
In Hotel
Food was fast & high chairs available for infants along with crackers and a bib.
Review of Holiday Inn Hotel & Suites FORT MCMURRAY
Reviewer score
5
Would recommend
Karen
USA
17 Feb 2008
Nice From The Bus
I liked the fact the hotel was within walking distance from the bus depot. It had a comfortable lounge, and a nice resturant for breakfast. It is located with convience all around.