Delta Chelsea Hotel

Facilities ok but not having a room safe is a real disadvantage. Having to hump your laptop and camera around the place is tiresome. Locatrion great - everything nearby. Room fine, shower fine. Corridors gloomy and carpets - hmmmm. Breakfast was 2-star. Bus to hotel - great value compared to taxis and it only takes 45 minutes not the 60-75 mins quoted by the staff.

I got a nice discount to stay at this hotel, without which the price paid would have exceeded the value received.

I have a wonderful experience, and I will name some of my good and not so good experience. Every single hotel staffs (6-7) I encountered were friendly, polite and attentive. The hotel room was clean and large, and the bed was comfortable. The room curtain shade was also thick and tight enough to block out all sunlight. I got free internet as well which is great. There was no refrigerator if that is important to you. The hotel restaurant was ok too (only eat there once). I paid a bit less than $100 per night, so it is cheap for a high quality hotel in downtown where many things are very close by. The bathroom was clean and offered most of the necessary items, soap, shampoo, lotion, towels...etc. What I do not like (and many others have mentioned) is the expensive parking fee in this area. The hotel offers valet and self parking. Self-parking is $29 not including tax. The local parking lots which are not associated with the hotel were also expensive and the parking staffs (again not associated with this hotel) were just mean-spirted. Had it not been the expensive parking, I would have given a 5-star rating. Maybe I expected too much.

Lovely hotel, wonderful staff. Friendly and informative. Quick to bring up fresh towels, extra coffee filters. Always refer to me with my last name when answering phone. Beautifully decorated for Christams~even had a Santa Claus! Valet quick when leaving. Nice restaurants and pub and very centrally located to walking everywhere. My jeep wouldn't fit in their underground parking lot ($29 per day)so Valet parking($39) for 3 days plus tax cost me $132.21...way too much, especially because we walked everywhere!

Had a great time at the Delta Chelsea, it was for my 25th birthday, staff was very friendly, location was great, cabs were readily available when we needed to go out, they were very busy and I had to call the front desk a few times before they answered, but despite that a great experience!

Just like any large hotel, where you expect fast service, such as key drop off for checkout, this hotel also has all processes set up for promptness. One interesting thing i found was that in the room a Card mentioned that they are so sure about their quality control of housekeeping (and room makeup) that if their staff has missed out anything, then you get one nite stay free. Location is excellent, right next to Dundas Square and Eaton Center.

very friendly service, clean, great location in the heart of downtown toronto

Second stay here in three years. Not disappointed. Staff is very friendly and helpful, and the hotel is well-situated. Highly recommended.

It was a great location. The hotel was very nice. I would go back.

Nice centralized location. Definitely recommend this hotel