Isabella Hotel And Suites

2 stars
556 Sherbourne Street, Toronto, ON M4X 1L3
Hotel Overview
Reviewer score
3.2
out of 5
31 reviews
Great Value.

I will definitely stay at this hotel again on my next visit to Toronto. The hotel staff was... See full review

  • Mark in Orlando
  • 14 Sep 2012
Good location and price :)

Wonderful.. Employees were very helpful and the hotel was pretty clean overall See full review

  • Anonymous
  • 20 Mar 2011
Originally built in 1891, the Isabella Hotel is a historical landmark in Toronto. Situated only minutes away from Torontos shopping and financial districts, the Isabella Hotel and Suites offers quiet elegance amidst the excitement of Torontos downtown life. With 31 rooms and 9 spacious suites, the Isabella is a private boutique hotel that provides outstanding service to its patrons. Whether your stay is for business or pleasure, the Isabella Hotel and Suites provides accommodations that will make you feel right at home.

Isabella Hotel And Suites Rooms

1 Double Bed*Shower*Desk*Cont. b
1 Double Bed*Located in 7-story tower en-us !DEFAULT! *comes with desk and chrome fixtures. en-us !DEFAULT!
1 Queen*Bathtub*Desk*Cont. Break
1 Queen bed*full bathroom*desk free-high en-us !DEFAULT! speed internet and coffee machine. en-us !DEFAULT!
1 Queen*Sofabed*Fireplace
1 Queen Bed*whirlpool tub*electric fireplace en-us !DEFAULT! *some w/ balconies*Smoking and nonsmoking avail en-us !DEFAULT!
1 Double Bed*Shower only*Cont. B
1 Double Bed*Located in 7-story tower en-us !DEFAULT! *comes with chrome fixtures. en-us !DEFAULT!

Amenities

  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
24 hour security
Dining
Restaurant
Coffee maker in room
Services
24 hour front desk
ATM/Cash machine
Security
Wake-up service
Multilingual
FAX
Copy service
Parking
Outdoor parking
Room
Cable or sat. TV
Telephone
Hairdryer in room
Sofa bed
Shower
Electronic door locks
Iron
Ironing board
Smoke detectors
Bath tub

Recommendations for you

Customers who viewed Isabella Hotel And Suites also booked these hotels.

Reviewer score 3.9 out of 5
Reviewer score 3.4 out of 5
Reviewer score 3.8 out of 5

Hotel Map

43.6698 -79.3759
Area description
City Center

Nearby points of interest

  • Allan Gardens Conservatory: 0.6 mi
  • Toronto Public Library: 0.6 mi
  • Yorkville: 0.9 mi
  • Royal Ontario Museum: 1 mi
  • Mackenzie House: 1 mi
  • Pantages Theatre: 1 mi
  • Royal Conservatory of Music: 1 mi
  • University of Toronto: 1.1 mi
  • Eaton Centre: 1.1 mi
  • The Elgin and Winter Garden Theatre Centre: 1.2 mi
  • Bata Shoe Museum: 1.2 mi
  • National Ballet of Canada: 1.3 mi
  • The AGO, Art gallery of Ontario: 1.4 mi
  • Four Seasons Centre for the Performing Arts: 1.4 mi
  • St Lawrence Market: 1.4 mi
  • Allan Gardens Conservatory: 0.6 mi
  • Toronto Public Library: 0.6 mi
  • Yorkville: 0.9 mi
  • Royal Ontario Museum: 1 mi
  • Mackenzie House: 1 mi
  • Pantages Theatre: 1 mi
  • Royal Conservatory of Music: 1 mi
  • University of Toronto: 1.1 mi
  • Eaton Centre: 1.1 mi
  • The Elgin and Winter Garden Theatre Centre: 1.2 mi
  • Bata Shoe Museum: 1.2 mi
  • National Ballet of Canada: 1.3 mi
  • The AGO, Art gallery of Ontario: 1.4 mi
  • Four Seasons Centre for the Performing Arts: 1.4 mi
  • St Lawrence Market: 1.4 mi
  • Distillery District: 1.5 mi
  • Hockey Hall of Fame: 1.6 mi
  • Toronto Symphony Orchestra: 1.6 mi
  • Massey Hall: 1.7 mi
  • Princess of Wales Theatre: 1.7 mi
  • Spandina Historic House: 1.7 mi
  • Air Canada Centre: 1.8 mi
  • The Air Canada Centre: 1.8 mi
  • Casa Loma: 2 mi
  • CN Tower: 2 mi
  • Rogers Centre: 2.1 mi
  • Harbourfront Centre: 2.1 mi
  • Toronto Music Garden: 2.4 mi
  • Fort York: 2.5 mi
  • Centre Island: 3 mi
  • Toronto Island Park: 3.3 mi
  • Ashbridge's Bay Park: 3.4 mi
  • Ontario Science Centre: 3.7 mi
  • The Beaches: 4 mi
  • Edwards Gardens: 4.5 mi
  • High Park: 4.6 mi
  • Toronto Centre for the Arts: 6.9 mi
  • Scarborough Bluffs: 8.2 mi
  • Toronto Zoo: 14 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

Back to menu Return to top

Guest Reviews (31)

Ratings and reviews for Isabella Hotel And Suites

Overall score

3.2 / 5
31 out of 31
Amenities:
3
Room cleanliness:
4
Hotel staff:
3.7
Room comfort:
3.3
Location:
3.5
Value:
3.6

68% would recommend to a friend.

Sort by:
Review this hotel
Review of Isabella Hotel And Suites

Reviewer score

2
Andy77
Business
Baltimore, MD
16 Sep 2012

Not really a good experience

Very very small room, small air condition system not really doing a good job (high temperature in the room).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
1
Value:
2
Trip purpose:

Business

Review of Isabella Hotel And Suites

Reviewer score

4
Mark in Orlando
Orlando, Florida
14 Sep 2012

Great Value.

I will definitely stay at this hotel again on my next visit to Toronto. The hotel staff was friendly and helpful, the room was clean and comfortable, and the location was ideal. The subway is only about 2 blocks away and there is a restaurant downstairs where you can get a sandwich and drinks. For the price, this place was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Isabella Hotel And Suites

Reviewer score

3
chnuspi
Switzerland
1 Sep 2012

not very special

rate was ok for those 3 nights, and raised a lot for the labour weekend, so I was moving to the hotel next door, even it was a basement room breakfast is very simple, but at least you get something

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Isabella Hotel And Suites

Reviewer score

2
Pachi
Ottawa, ON, Canada
13 Nov 2011

Great Location for Toronto Hotel

I had a wonderful experience at this hotel; specifically because the location was very convenient, the room was especially quiet and the bed was comfortable. It was indeed a two-star hotel but exceeded my expectations for what I wanted - a good night's sleep in a location near family and the University of Toronto. As a bonus there was a discount grocery store and a Shopper's Drug Mart nearby. The breakfast was satisfactory and you can make coffee in your room. I would definitely stay there again and would ask to stay on the seventh floor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Isabella Hotel And Suites

Reviewer score

2
bnick114
Buffalo, NY, USA
20 Sep 2011

Oh you know..

Rooms are very tiny, but if you have a tight budget great hotel, cost ten bucks to get from eaton center on youngs rite back to our doorstep, or if your up for the walk it's about 15minutes. At night time thought i wouldn't advise walking, kindof shady.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
4
Time-saving tip: Short drive from hotel

parking close by in a safe parking garage, about a block north.

Review of Isabella Hotel And Suites

Reviewer score

3
vladde
Business
Seattle, WA, USA
26 Aug 2011

frustration

I missed an important meeting (and dinner) because the Receptionist put me "on the wrong track" sending me to the opposite side of Toronto

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Isabella Hotel And Suites

Reviewer score

3
vladde
Business
Seattle, WA, USA
25 Aug 2011

misinformation

I was supposed to meet a friend; she called and told me to take a bus to Woodbine Racecourse/ Casino and that the Receptionist will give me directions I called the Reception and was told that ... he doesn't know.... When leaving the Hotel I asked if he could give me "an idea" which way to go.. the answer was "go to the subway Station, take the train eastwards and then take a bus south... I proceeded accordingly, but after about an hour, taking more than one bus, and asking passers by for directions I ended up in the middle of nowhere at the opposite side of tthe town about 1.5 hour ride to the destination onw

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Isabella Hotel And Suites

Reviewer score

3
Anonymous
London, ON
20 May 2011

Isabella Hotel

This hotel is located close to downtown shopping, and there is a restaurant located in the hotel. The rooms are small, but clean. The bathroom is small, but equipped with a beautiful shower. The lobby of the hotel is clean, and modern, and the staff was incredibly friendly. Great spot if you're looking to be near the downtown core without breaking the bank.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Isabella Hotel And Suites

Reviewer score

3
runuts222
NE Ohio
13 Apr 2011

Somewhat Overpriced

An acceptable hotel, it is just slightly overpriced for being off the beaten path. Church Street restaurants are 10 minute walk and the grunge of Younge Street is another 10 minutes. A good benchmark for Toronto hotels is to be close to: a)safe, long-term parking, b)variety of restaurants and c)access to the subway. While this is a clean, basic hotel it did not meet the three benchmarks for me. Front desk staff was aloof and inattentive taking "boutique" to the extreme. Keep in mind the hotel pictures were taken on day one when the carpet was new, the bedspread was bright and the tile was shiny...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Time-saving tip: Long walk from hotel

Park the car during your stay at Charles Street parking garage between Younge and Church. It is enclosed, lighted, secure and you have access 24/7. It is also next to subway entrance so you can stow away purchases before heading back to hotel.

Review of Isabella Hotel And Suites

Reviewer score

2
Anonymous
US traveller
3 Apr 2011

Over charge

Room was clean but very dark as the window was open to a break wall from another building! There was not enough towel for everyone. We had luggage that we had to carry ourselves to our room. When we got out of elevator, it was two steps and a narrow hall no room to use the luggage cart! So, we had to stop there and carry the luggage one by one to our room! We arrived at 12 mid night. They said their parking was full! I had to drive to a nearby public parking. On top of everything, we were charged two times even we had paid through [...]! When I called later next day after we checked out, they said one charge was just a hold and would be credited back to my credit card and the second one was by mistake and would be revered within 10 minutes! We are back in US. It's been 28 hours as I am writing this and no refund on any charges yet! Overall it is a 1 star hotel and not a family facility for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
2
Money-saving tip: Not Applicable

If you are single, don't care about anything but to save money and are looking for a closed by property to just get in and sleep, this would serve you.

Back to menu Return to top