The Westin Harbour Castle, Toronto

This might not be a true representation of the hotel because of the fact that they were getting ready for the raid by the U18s (under aged alcoholic party animals). Nonetheless, the bed sheets were not clean and had to be replaced by the maintenance guys (yup... you heard it) at 11:45 PM. We celebrated the New Year with them!

The hotel was very beautiful, my room had amazing views, and the staff was among the best staff I have ever experienced in any hotel ever. My only problem was that you have to pay for WIFI, which I felt was completely ridiculous seeing as the room is so expensive. Also the room service was by far the most expensive Ive ever seen, and I had just stayed at a 5 Star hotel in Nantucket that had cheaper room service. I do not really think it is too much to ask to provide free room service to customers.

I stayed at the Westin in Toronto because I had a job interview nearby. I didn't explore all of the amenities (pool, gym, business center) because I was basically in and out. My room had a king size bed, a couch, a huge full size mirror, flat screen. The bathroom had a huge mirror too. I could almost see my whole body (except my shin and below) and had the "natural sunlight" lighting around the perimeter. There was a handheld mirror that was pretty gigantic (very nice). They included hair dryer and of course soap, shampoo, & conditioner which is their own brand in the fragrance called "White Tea Aloe." Smells pretty good. Some towels were still soft, some towels were a little rough, but that's really not an issue for me. The staff were extremely friendly and made you feel comfortable enough to ask questions, and whatever else you needed. I didn't try their food though, but the choices do sound delicious. Of course they are expensive, so don't expect any less. When you check in, however, if you choose the "green option," the cleaning staff will not clean your room until you leave in order to conserve energy, and you either get $5 meal voucher or 500 points if you are a member of their club.

clean, comforable, all you need, staff very nice, will stay again for sure!

Absolutely loved the place! Great location!!!!Would return!!

Everything about this hotel was really great. The staff was great (except for the service people who never came to fix the blinds after a few days), the service was great, everyone friendly. The location was perfect being on the Harbourfront as well. Overall it was a great deal.

We found this hotel at the last minute [...] and when we pulled up I already knew I got more than I paid for. The hotel is located right on harbour front and had a very luxurious feel when I drove into the valet parking driveway. The building itself is quite classy but glamorous at the same time and the staff made me feel welcome as soon as my window rolled down. As soon as we entered our room, we looked onto a beautiful view of the lake as well as downtown (we were in a corner room on the 20th floor) . The room looked modern and well designed with a really comfortable bed (and I have a bad rotator cuff). Usually I use my own soap/shampoo but the products provided with the room were better than what you'd expect. I love to travel or having a night out in the city and this place can definitely help make it one to remember.

The location on the lakefront provided a serene, restful atmosphere in this large hotel. Ideal location to be in the middle of the action without disturbing ur serenity. I`ll certainly stay there again.

The hotel is located right on the Toronto lakefront. It was a modern and comfortable hotel.

Location was very good. Room was clean and comfortable however the bathroom had not been cleaned (pubic hair in bath and floor) and no towels available. Called operator and this was rectified.