£94.41 Avg/night
Rate and special offer based on Check-in 1 Nov 2014 Check-out 2 Nov 2014

Toronto Marriott Downtown Eaton Centre Hotel

4 stars
525 , Bay Street, Toronto, ON M5G 2L2
Hotel Overview
Reviewer score
3.9
out of 5
25 reviews
Toronto Film Festival

We have been staying at this hotel for more than 10 years and it never disappoints. See full review

  • Bruce Loch
  • 19 Sep 2013
Great location

I found it to be clean, comfortable and great location. My only disappointment was that there was... See full review

  • zebib
  • 24 Jul 2014
Stylish, luxurious hotel directly connected to Toronto Eaton Centre
High-style guest rooms are a perfect match for the fashionable shopping at Eaton Centre, connected to the hotel by a covered walkway. Bring a touch of elegance to the big meeting with more than 18,000 square feet of upscale event and meeting space. Vacation visitors appreciate the central location and the attractions within an easy walk of the Toronto Marriott Downtown Eaton Centre Hotel. Food lovers are charmed by the cuisine and casual atmosphere at Trios Bistro, and everyone loves the 18th-floor indoor pool and its stunning downtown views.
Highlights
  • Directly connected to Toronto Eaton Centre
  • Near the University of Toronto
  • 18th-floor indoor pool with stunning city views
Rooms

Sleek design and warm colors form a perfectly fashionable pair for the nicely appointed guest rooms and suites at the Toronto Marriott Downtown Eaton Centre Hotel. Expect the best of everything, including designer linens, plush down pillows and duvets, iPod docks and high-speed Internet access (fees apply). During longer stays or for additional pampering, reserve a spacious suite with separate sleeping and sitting rooms and upgraded amenities.

Features

With the fantastic Toronto Eaton Centre next door and countless popular attractions nearby, there's rarely a dull moment at the Toronto Marriott Downtown Eaton Centre. However, it's easy to find a little peace in the luxurious guest rooms with their soundproof windows, or in the heated indoor rooftop pool and whirlpool boasting phenomenal views. Stay on top of your exercise regime with the well-equipped fitness center or by touring the city on foot. See the view from CN Tower, visit the Hockey Hall of Fame, or get a peek into Toronto's past at Casa Loma. At the end of the day, stop in to Trios Bistro for a fine meal in a tasteful setting overlooking historic Trinity Square.

Transportation
  • Toronto Pearson International Airport (17 mi/27.4 km)
  • Bus stop (in the same block)
  • Subway (0.2 mi/0.4 km)
Attractions
  • Toronto Eaton Centre (in the same block)
  • Hockey Hall of Fame (0.6 mi/1 km)
  • Casa Loma (3.1 mi/5.1 km)
Business
  • Meeting and conference facilities
  • High-speed Internet access available (fees apply)

Amenities

  • WiFi
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Indoor pool
Fitness centre or spa
Fitness Center
Exercise gym
Tennis
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business centre
Maid service
Laundry service
Express check in
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Wake-up service
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Currency exchange
Drugstore
Florist
Internet
WiFi
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Cable or sat. TV
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Turndown service
Bathroom telephone
Cribs available
In room movies
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub

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Reviewer score 3.8 out of 5
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Reviewer score 3.5 out of 5

Hotel Map

43.6547 -79.3833
Area served
Toronto
Nearby airports
Toronto Pearson International Airport, (YYZ), 25.00, KM, SE; Billy Bishop Toronto City Airport, (YTZ), 2.50, KM, N; Hamilton International Airport, (YHM), 85.00, KM, NE;
Area description
City Center, Location Type: City

Nearby points of interest

  • Eaton Centre: 0.1 mi
  • Pantages Theatre: 0.2 mi
  • The Elgin and Winter Garden Theatre Centre: 0.2 mi
  • Mackenzie House: 0.3 mi
  • Four Seasons Centre for the Performing Arts: 0.3 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Toronto Symphony Orchestra: 0.5 mi
  • Massey Hall: 0.6 mi
  • Princess of Wales Theatre: 0.6 mi
  • Hockey Hall of Fame: 0.6 mi
  • National Ballet of Canada: 0.6 mi
  • Allan Gardens Conservatory: 0.6 mi
  • St Lawrence Market: 0.7 mi
  • Air Canada Centre: 0.8 mi
  • The Air Canada Centre: 0.8 mi
  • Eaton Centre: 0.1 mi
  • Pantages Theatre: 0.2 mi
  • The Elgin and Winter Garden Theatre Centre: 0.2 mi
  • Mackenzie House: 0.3 mi
  • Four Seasons Centre for the Performing Arts: 0.3 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Toronto Symphony Orchestra: 0.5 mi
  • Massey Hall: 0.6 mi
  • Princess of Wales Theatre: 0.6 mi
  • Hockey Hall of Fame: 0.6 mi
  • National Ballet of Canada: 0.6 mi
  • Allan Gardens Conservatory: 0.6 mi
  • St Lawrence Market: 0.7 mi
  • Air Canada Centre: 0.8 mi
  • The Air Canada Centre: 0.8 mi
  • University of Toronto: 0.9 mi
  • CN Tower: 0.9 mi
  • Rogers Centre: 1 mi
  • Harbourfront Centre: 1.1 mi
  • Royal Ontario Museum: 1.1 mi
  • Royal Conservatory of Music: 1.1 mi
  • Toronto Public Library: 1.2 mi
  • Yorkville: 1.2 mi
  • Distillery District: 1.2 mi
  • Bata Shoe Museum: 1.2 mi
  • Toronto Music Garden: 1.3 mi
  • Fort York: 1.5 mi
  • Centre Island: 1.9 mi
  • Spandina Historic House: 2.1 mi
  • Toronto Island Park: 2.2 mi
  • Casa Loma: 2.4 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.4 mi
  • Ontario Science Centre: 4.8 mi
  • Edwards Gardens: 5.6 mi
  • Toronto Centre for the Arts: 7.9 mi
  • Scarborough Bluffs: 9 mi
  • Toronto Zoo: 15 mi

Dining

Trios Bistro
This stunning downtown Toronto restaurant provides a fabulous breakfast buffet, the perfect lunch or a romantic dinner. Enjoy a cocktail at our elegant bar, which overlooks the historic Trinity Square.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (25)

Ratings and reviews for Toronto Marriott Downtown Eaton Centre Hotel

Overall score

3.9 / 5
5.01.0
25 out of 25
Amenities:
3.7
Room cleanliness:
4.6
Hotel staff:
4.4
Room comfort:
4.1
Location:
4.6
Value:
3.6

84% would recommend to a friend.

Sort by:
Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

2
5.01.0
Kam.M
Business
Mount Albert
23 Sep 2014

Horrible Experience, would not stay again

We were really disappointed with the stay. Our main issue was the customer service. There were about 4 of us sharing a room, after one person had been done showering the fire alarm went off in the room. It took someone 20-30 min to come upstairs and turn it off, we literally had to stand outside of the room just because the fire alarm went off from using the shower, and when we asked someone they acted as if this was normal and to just close the washroom door? Worst of all was when we called downstairs for assistance, we got hung up on! For a Marriott our standards were higher and we were very disappointed with there service. For a hotel that charges so much to stay there we would have figured their customer service would be better. Definitely would not stay here again and would question staying at a Marriott again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

4
5.01.0
zebib
Business
Falls Church, VA
24 Jul 2014

Great location

I found it to be clean, comfortable and great location. My only disappointment was that there was no WI-FI in the rooms, eventhough, they advertised it as available.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Eaton mall

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

4
5.01.0
Michael MP
Business
Frederick, MD
7 Jul 2014

Toronto for July 4th

Have stayed at this hotel 5 or 6 times, great location central to business, shopping, & dining. Can walk most places but subway & streetcars are nearby. Great front of house staff go the extra step for visitors.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Eaton Centre is connected to the hotel via a walkway & Yonge St is on the opposite side of the block.

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

5
5.01.0
Bruce Loch
Business
Allentown PA
19 Sep 2013

Toronto Film Festival

We have been staying at this hotel for more than 10 years and it never disappoints.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Scaramouche, The best restaurant in Toronto.

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

4
5.01.0
Bruce Loch
Business
Allentown PA
14 Sep 2013

Condition

The hotel is positively lovely, but it is time for a redo. We have been going to this hotel for 15 years, and I don't think they have spent a dime on it during our 15 year visits.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Go to Scaramouche for a once in a lifetime experience. Expensive, but worth the trip.

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

4
5.01.0
TaCl
Business
Clevelend , Oh
1 Jul 2013

Toronto Marriott Downtown

Very nice hotel, excellent location. Room was nice and clean, the towels looked old though. The size of room and bathroom were very decent. I would stay in this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

4
5.01.0
NC Mom3
Business
North Carolina
19 Aug 2012

Family vacation with teen/ young adults

We were provided connecting rooms which was wonderful. The hotel was easily accessible to public transit and central Toronto. The staff was very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

5
5.01.0
birthday celebrator
Business
Toronto, Ontario
11 Apr 2012

birthday getaway

Great getaway for a 30th birthday! Would go again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

4
5.01.0
totem
Business
United States
26 Aug 2011

Good location

Good location, We went to see the Cirque of Soleil and it was a very short distance from there. The room was clean and comfortable, the only thing that needed was a fridge.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Toronto Marriott Downtown Eaton Centre Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Akron Ohio
14 Jul 2011

Will choose another hotel next time

The front desk clerk was rude and set the tone for my stay. The additional $32 CND for parking was a suprise. After this stay, I will not be staying at Marriott properties in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Dining tip: Long walk from hotel

Ruth Chris in the Sheraton hotel was great, what you expect from Ruth Chris restraunts.

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