Astor House Hotel Shanghai

An incredible breakfast buffet, high Victorian ceilings, pleasant staff and conveniently located. Room was very warm but public areas and lobby were chilly in January. Our room had no view but a quick duck outside rewarded one with all the view you could want

A good value-for-money hotel in a great location. While rooms are large and the 'original' floor boards have been retained, it is time for the floors to be upgraded (for health and safety) and some furniture should be replaced. Staff assistance in the main lobby area was very good. Room service was not so good. A good range of food was provided at breakfast but the 'hot' food was often too cold to enjoy. Other food areas for lunch/dinner etc were very disappointing.

Attended the EXPO and explored Shanghai. Other than the heat and humidity, it was perfect

It's an historic building age 160 years !!. The corridor is smelly but the rooms are all clean. bathroom is nice n modern. It is an old English hotel but didn't serve English afternoon tea or breakfast. Location is superb as it's right next to Bund and near Nanking Road.

Overpriced for quality offered. TV sound from next door room a problem - walls must be thin or TV loud. Creaky, and a bit awkward. Location the key.

I was surprised on how luxurious this hotel is, for a hotel that existed since 1846. Lots of Famous Historical people had stayed here when they visisted Shanghai. Friendly, Knowledgable, and Curteous Staffs. I was able to get a relaxing massage in the middle of the night. Rooms are spacious, it's definately worth the price of the room. Great Location, just off the river boardwalk where lots of joyful people celebrating their stay in Shanghai. Security is most excellent, inside and out, of the hotel. You can go out and enjoy the city in the middle of the night without any worries. Definately recommending anyone to stay here if this is your first time visiting Shanghai or returning for the wonderful culture that Shanghai has to offer. I would definately stay here again when I return to Shanghai next time.

Great location at north side of the Waibaidu Bridge, north end of the bund. the lift to go to the rooms is on a level about about 10 steps up from the foyer level. the stair steps had no handrails so my elderly mum could not leave the hotel or go to breakfast without help up or down these stairs. the hotel had run out of key cards so we could only get one key to share between us; the desk staff thought it was very funny. the breakfast room was grand and the food was varied and plentifull. the room was spacious and the bathroom was recently renovated.

no concierge when we checked in, and the woman processing our arrival was most unhelpful internet access was expensive - not value for money also room allocated was very noisy (above Astor bar) and altnernate room was only accessible by multiple flights of stairs on the good side, when they served us bad ham for breakfast, they halved the bill

Beautiful hotel with generous well-priced rooms. Staff very helpful and good location. Hard to beat in Shanghai for value for money

I stayed there a week before in the Executive Suite. It was beautiful, clean, & overlooked the Bund. Located on the corner of a major street, so quite noisy. If you stay in anything less than that class of rooms it is gross, smelly, and in a back section of the hotel not yet renovated, kinda old scary movie like.