Nightly rates from £52.97
Rate and special offer based on Check-in 3 Jun 2012 Check-out 4 Jun 2012

Hotel Frances Santo Domingo - MGallery Collection

4 stars
Calle Las Mercedes esquina, Arzobispo Merino, SANTO DOMINGO,
Hotel Overview
Reviewer score
4.8
out of 5
10 reviews
single traveler

Great location right in the historic section of town with shopping and places to eat within walking... See full review

  • j4travel
  • 12 Feb 2012
Welcoming, luxurious and affordable

This used to be a sister hotel with the top hotel in Santo Domingo (the Sofitel Nicolas de Ovando).... See full review

  • Steve in Somerville
  • 6 Jan 2011
Located in the heart of Santo Domingo's colonial quarter,the hotel Frances Santo Domingo,part of MGallery collection capture all the charm and elegance of classic 16th century Spanish architecture.Listed as a World Heritage Site by UNESCO,the area is rich with historic monuments.The Patio restaurant and bar offers exquisite gourmet cuisine in a romantic atmosphere.The hacienda-style residence boasts 19 lavish rooms with total comfort and the multilingual staff clearly understands service with a smile

Hotel Frances Santo Domingo - MGallery Collection Rooms

1 Db bed Std
Standard Room with 1 double bed. Standard double room. Queen size bed, bathtub with shower. First and second floors.
2 Sg beds Std
Standard Room with 2 single beds. Standard twin room, with 2 single beds, bathtub with shower. First and second floors.

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Hotel Map

Nearby airports
SDQ, (SDQ), 30.00, KM, W; STI, (STI), 180.00, KM, S; LRM, (LRM), 150.00, KM, W;
Area description
Downtown

Amenities

  • 24 Hour Front Desk
  • Air Conditioned
  • Babysitting/Child Services
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Cable or Sat. TV
  • Cribs Available
  • Currency Exchange
  • Disco
  • Doctor on Call
  • FAX
  • Gift Shop
  • Golf
  • Hairdryer in Room
  • Indoor Parking
  • Internet Access
  • Meeting/Banquet Facilities
  • Mini Bar
  • Night Club
  • Outdoor Parking
  • Parking
  • Restaurant
  • Room Service
  • Safe
  • Satellite TV
  • Scuba Diving
  • Security
  • TV
  • Wake-up Service

Dining

LE PATIO
Restaurant with air conditioning and outdoor seating in the patio. French and international cuisine.
LE PATIO
This bar features charming decor and serves a wide variety of tropical cocktails and drinks from around the world on the terrace.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (10)

Ratings and reviews for Hotel Frances Santo Domingo - MGallery Collection

Overall score

4.8 / 5
10 out of 10
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.2
Location:
4.8
Value:
4.5

100% would recommend to a friend.

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
j4travel
California
12 Feb 2012

single traveler

Great location right in the historic section of town with shopping and places to eat within walking distance.The hotel staff is very customer friendly and everything is kept super clean,from the rooms to the grounds,and the food is always fresh and GOOD quality..the other thing is you can get city tour info at the reception desk.Or you can walk up to park Colon where there are a lot of tour guides.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Try out the different types of food. { Traditional }

Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
miguel
Business
nicaragua
22 May 2011

good hotel

very very good hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

very good

Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
Steve in Somerville
Somerville, MA
6 Jan 2011

Welcoming, luxurious and affordable

This used to be a sister hotel with the top hotel in Santo Domingo (the Sofitel Nicolas de Ovando). We preferred the Hotel Frances because it was more intimate. The service was warm and attentive, the room was very comfortable and quiet, the restaurant and breakfast were good, and the setting was unbelievably charming.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The Museo de las Casas Reales is an outstanding museum and covers many topics (of history, culture, etc.). If you only go to one museum while in the Dominican Republic, make it this one.

Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
The professor
Guaynabo, Puerto Rico
11 May 2010

really was like be at home!!!!!

We walk all the city, confortable, everybody gentle people, just you have to look well before cross the street because is dangerous, nobody stop.Plaza de Espana is a good place to drink, and Meson D'vari is a real good Restaurant with good prices.And at the Holtel the change of money was better than at the airport.The better: the three G employees, and Santa the housekeeper.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Meson D' Vari, real good and good price.About $15.00 dollars each course.Friday and Saturday have live music.Real good!!!

Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

4
CB3
Business
Charlotte NC
20 Feb 2010

Very Nice for Santo Domingo

Nice location and very quaint.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
Judy
Philadelphia, PA
12 May 2008

My review of Sofitel Frances Santo Domingo

Beautiful old home which has been well maintained and updated (bathroom was modern and clean). Suffers slightly from the mustiness that is inevitable in hot humid climates. Staff was very helpful and flexible, although I should note the hotel was not full during my stay from Sunday afernoon through Monday. The inner patio where meals are served is beautiful and especially so in the evening. WEll-located.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
Janet
USA
4 Feb 2008

Good place for touring the Colonial Zone

The Sofitel Francis in Santa Domingo is a very nice hotel in the Colonial Zone. It was built in the 1500's as was many of the buildings in the area. The front door opens on to a beautiful open coutyard. The rooms surround the courtyard. The room was comfortable as was the bathroom. We had two double beds seperated by a night stand. The readings lights were a little dim. The main problem with the room was the door. The door to our room was a double heavy wooden door. Only one of the doors opened. The doorway wasn't very large so it was difficult to use. I would think a large person might have a problem. It was diffucult to get our luggage through it. Breakfast was a buffet which was very good. The location was great for seeing the Colonial Zone. The staff was professional but not very helpful with directions or questions about restaurants etc.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
marciano
New York, NY
11 Apr 2007

My review of Sofitel Frances Santo Domingo

THE SOFITEL FRANCES LOCATED IN THE COLONIAL PART OF SANTO DOMINGO,WAS A GREAT EXPERIENCE,IF YOU WANT TO CONBINE DAYTIME SHOPPING, VISITING SOME OF THE NEARBY MUSEUMS, AND VERY ROMANTIC DINING AND DANCING IN THE EVENING.THE HOTEL STAFF WAS VERY ATTENTIVE TO YOUR DESIRES AND ALWAYS SPEAKING SOFTLY.I LOVED THE MORNING BUFFET BREAKFEST ,ALL THE FOOD WAS FRESH AND ARRANGE IN AN INVITING MATTER.BUT MY BEST COMPLIMENT GOES TO THE WONDERFUL NIGHT STAFF THAT SERVED US A MOST MEMORABLE DINNER ON MY WIFE'S BIRTHDAY. WE PLAN ON STAYING AT SUFITEL WHENEVER POSSIBLE.IT WAS A GREAT EXPERIENCE .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short walk from hotel

I WOULD SAY THAT WITHIN 3 BLOCKS THERE YOU CAN FIND A LEAST 10 SMALL LITTLE RESTAURANT THAT DISPLAY WONDERFUL PAINTINGS AND OTHER NATIVE ARTIFACTS,PLEASANT MUSIC,AND MOST OF ALL THE CREOLE TASTING SHRIMP,CRAB-MEAT,OR THE LOBSTER,I WAS IN THE ISLAND FOR 11 DAYS AND EVERY SINGLE NIGHT I ENJOYED 1 OF THESE DISHES.

Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

4
Business
Petit Bourg, Guadeloupe
13 Mar 2012

BON RAPPORT QUALITE PRIX

emplacement parfait dans la zone colonial ou il fait bon de se balader et pour ceux qui aiment les vielle pierre et veulent découvrir l'histoire colonial de Saint Domingue. Chambre confortable , personnel sympa, mais manque un bar cosy pour se détendre dans le patio

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

café Bellini, excellent italien avec un design très branché

Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
Anonymous
Not Provided
10 Nov 2010

一家靠近Santo Doimgo 而且很古老的酒店﹐整間建築

一家靠近Santo Doimgo 而且很古老的酒店﹐整間建築感覺就是一個古蹟但是環境非常的整潔。 服務人員態度很好而且具有不錯的英文溝通能力。 房間很舒服但是設備普通﹐我們住的4個房間一個房間電話無法使用﹐一個房間下大雨時有點滲水到地板。 雖然只有兩層樓﹐不過沒有電梯而且冷氣有點太冷。

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
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