Hilton Munich City

First, the room was not ready when I arrived at 5 p.m. then the concierge people was the worst. People was neither helpful nor friendly.

The hotel concierge were terrible. One was nasty and directed us to a restaurant that was no longer in business. The other insisted the Christmas markets did not start until the next week when they opened that day. The "non allergic" pillow reeked of cigarette smoke and was way too flat to be useful. The temperature in the rooms was too hot and the windows locked. Other than the proximity to the subway, there is nothing to recommend for this hotel. Hilton has some work to do here to improve!

I hesitated in rating this hotel a '3' only because during our stay at the end of May, we realized the hotel had no air conditioning and the temperature in our room was unbearable. When we asked the front desk about our complaint we were only offered a desk fan. Beware when booking during hot/warm months. Other than that, the location of this Hilton is EXCELLENT! It is only two subway stops from the city center. If arriving from the airport, you can take the S8 train directly to the hotel (35 minute ride) In addition, the subway stop is directly below the hotel, so no worries on dragging your luggage around. There are plenty of shops, cafes, restaurants within walking distance of the hotel. Hotel staff was average, as it was hard to communicate with the staff, and most of the concierge staff was rude and condescending. If we were not so uncomfortable in our room due to the heat, this hotel would have easily gotten a 5 star rating!

This is truly a great hotel for a number of reasons. The price was outstanding compared to hotels in the city centre just 2 subway stops away. The staff was extremely courteous, professional, friendly, and responsive. The room was spacious and clean, with modern furniture, comfortable beds, a nice-sized desk/work area, and a wide-screen TV. Our 8 year old son stayed for free. The hotel is located within walking distance of the Deutsches Museum which is a must-see. It is next door to the Gasteig which is the home of the Munich philharmonic. There is an S-Bahn train/subway stop right outside the front door of the hotel so getting around anywhere in or out of town is simple. The train to and from the airport drops you off right at the hotel because of this fact. Within short walking distance there are numerous delicious and varied restaurants including German, Italian, Chinese, Japanese (sushi), and even Afgani cuisine. The surrounding area is very safe to walk around at night. The hotel also has a restaurant at which we ate for a breakfast buffet which was quite delicious but pricey (and not included in the room price). There was wireless internet access available for a fee in the rooms and in the lobby of the hotel. I cannot stress how great the location of this hotel is. It is out of the whole touristy area and thus quieter and less pricey, but it is only 2 subway stops away from that area (Marienplatz) and it only takes about 3 minutes to get there by subway. I only had 2 complaints about the hotel, 1 minor and 1 major. The minor complaint was that the shower curtain stank horribly. The staff changed the curtain immediately, which was great. The major complaint is that the rooms are not air conditioned. We knew this when we booked our reservation and figured it would not be a problem in October, but for the first half of our stay the weather was summer-like and it was very hot and stuffy in the room. I was sweating and uncomfortable at night. I can't imagine what it would be like in July and August. For me, this is a deal breaker unless I'm in town from November to May. That is why I am giving the hotel only 3 stars. If they had air-conditioning it would be 5 stars for sure. If you don't care about the heat, then by all means this would be a great hotel at which to stay.

This is a good hotel in a very good location. As others have stated, it is easily accessible via S8 train from airport. Follow signs for "Gasteig" when leaving the Rosenheim Platz station and you will be at the hotel. Mostly the hotel is standard Hilton quality, but there is room for improvement here. First, concierge is overall poor. Most of the concierge staff do not smile or offer additional info, so be prepared to play 20 questions if you want to fully understand. Second, the T.V. has the most limited selection of English language channels I have ever seen - only 3 channels and they were all news. Of course, for an obscene amount of money, one could upgrade their T.V. viewing. A single movie rental is 10 Euro.

The Hilton Munich City has direct access to Rosonheimer Platz, one of the S-bahn stops. You can take either S1 or S8 from the airport. S8 takes about 30 minutes and S1 about 45 minutes. The sticker shock came when I connected with wifi. It is 27 Euros for 24 hours if you want VOIP and VPN. They have a degraded service for only :-) 12 Euros a day. If you get access to the Executive suite on the 5th floor, you can get food and drink and access to one computer with internet access, but it is heavily used during peak hours.

Very convenient to S Bahn, downtown area and airport. Hotel staff helpful and courteous.

The Hotel had very good service, great location w prox. to sites and very convenient to the airport. Also it offers an excellent breakfast( which was included w the room) and a very comfy bed as well. All this 4 A VERY REASONABLE PRICE. Please note, we stayed at the boutique hotel called Flemmings in Munich the previous week. It was twice the price and half as good

We've stayed at this hotel many times since 1994. The hotel was significantly upgraded several years ago. We very much enjoy the Metropolis Bar for late evening cocktails. Many good restaurants nearby. The hotel location, above the S Bahn stop is very convenient as we do all our local and regional travel by DB.

decent sized rooms, especially for europe. Concierge very helpful at finding places open over Christmas eve, as most restaurants were closed.