Augusta Lucilla Palace Hotel Rome

I really don't understand why this hotel is classed as 4 star. There is nothing special at all about this hotel. The air conditioning doesnt work. The double room I stayed in was that small the door opened outward into the corridor. You do not get any tea or coffee making facilities in the room which is a basic expectation in a 4 star hotel. The breakfast room is soleless and the bar area so non descript that no-one frequented it. On a posiive, the bed was comfy, shame I couldn't sleep though due to the noise outside

Great breakfast. Good location. Unworkable WIFI connection.

If we are ever lucky enough to get back to the beautiful city of Rome, we will stay here again. The room was comfortable and large enough, given that hotel rooms in Europe and Italy are small. The bed was very comfortable, room was always clean and tidy when we returned after a long day. THE LOCATION OF THIS HOTEL IS SIMPLY PERFECT! Just 2 blocks to the metro, train and bus station called Termini. (We saw no reason to spend a lot of money on an extravagant hotel room knowing we would not be in it much.) Location was everything and we had it all. I would recommend a room looking over the inner courtyard as the city is very noisy in the morning. We vacationed in April and had to have the window open for cool air so had difficulty sleeping in the morning due to the street noise. The friendly staff could not have been better and were very helpful on each and every question and concern we had. The continental breakfast was more than sufficient to start each busy day. The room lacked hooks and enough hangers to hang jackets and other articles of clothing on (it looked as though the wall lighting has been used for hooks as they were hanging as through ready to fall off). The snack fridge was useless as it was housed in a cabinet under the desk which had no ventilation so the items inside were not cold. Would have been nice if the Augusta had a restaurant, but there are so many good ones around that you don't lack a selection. Go to the first one the hotel staff recommends (Cecio Cecio, I think.) It's not far and they are quite accommodating and friendly with enough of a selection on the menu that you could eat there every night and not go wrong. Finally, Rome was one of the friendliest cities we've every visited, except our own, of course!

The hotel was much better than we were expecting for the price. Really friendly and helpful staff, very comfy room. Breakfast was great, a good spread with something for everyone's tastes. Location was perfect for a sightseeing trip to Rome, 5 minutes walk from the main station. The area felt a little run down so again the Hotel was surprisingly nice. The only shame was the Wifi which was free, but the signal was very poor so we could only get it in the lobby and that was temperamental at best! Highly recommend it.

This was a great hotel for a first visit to Rome. It's just blocks from the train station and surrounded by restaurants and shops, with all the popular sites close by, easy to walk to or get to by subway. The staff was friendly and helpful, and the room was very clean and comfortable. They also serve a big complimentary breakfast. It's an excellent place to stay if you want to be in the middle of it all.

Rome is a great value in January. Minimal lines and less competition for services. We really enjoyed our visit at the Augusta Lucilla Palace, the front desk staff was extremely helpful. The room was very nice but the bed was VERY hard and the first few nights were difficult getting to sleep. The morning breakfast was the exact same menu every day. The only hot items were eggs and bacon that was not cooked well enough that most Americans would feel comfortable eating. Lots of breads and coffee though. The location near Termini station was convenient and kept travel times to a minimum.

The hotel is nice,clean and quiet modern.It is close to the main station termini, where it is the hub of the main transportation in rome. You can catch metro, bus or intercity train from this terminal. Hotel staff's are very helpfull when you need some information or direction to go somewhere, or how to get to specific tourist destination. We would certainly rcommend this hotel to friend or family who may come and visit Rome.

Hotel very close to Termini train station. Room clean but too small not enough for two with two bags. The Staff was AWFUL. Example: When we ask for a taxi, the front desk staff try to convince us of using a taxi directly to the airport... very strange and shocking situation for tourists that happens to know the city of Rome. The Hotel feels unsafe because the staff is not full alert of who is entering the premises... The breakfast was Terrible, specially the coffee. The worst hotel coffee ever!! The staff on the breakfast room did not speak English nor Italian..

The location of this hotel was excellent. We were able to walk to just about every attraction we wanted to see and it was only a block from the main train terminal, making travel to Naples, Florence, Milan or Venice incredibly easy. Minor draw backs - the beds were very hard (but something we've found at other Italian hotels as well) and there was a beautiful bath tub, but no shower in the suite we had.

Overall, this hotel was awesome. The staff was very helpful, the hotel was very clean and it is perfectly located (right next to main metro/train station). For the price, I was very surprised at just how amazing it was. The only complaint I had was that the beds were extremly hard. For a long stay this became a huge problem as it made it difficult to sleep at night. I would recommend this hotel to a friend but would make sure they knew how bad the beds are first.