Royal San Marco & Suites Hotel Venice

The lobby is incredible with fancy wood work and marble everywhere but our room was plain and felt a little worn out. There was scuffs on the walls, a dirty shower curtain, and a wiggly door handle. Having just came from Rome and a much more modern hotel, I was bummed to be spending the same rate per night for an old room without a view and a the minor frustrations of having to pay for wifi access and a 15 euro per personal breakfast buffet. The location however is great as it is less that 30 seconds from the hotel to the Piazza San Marco. And, for my in the summer heat, the AC was awesome and worked great. Lastly the majority of the staff we spoke with was helpful and kind.

We only spent a night and the only issue with the location is that the nigh life is pretty much dead in the San Marco area. However, during the day, it just doesn't get any better. It's only about a 50 feet walk to San Marco's square. The room was basic, old venetian style and the bathroom quite clean and pretty modern. We got a room with a balcony overlooking one of the canals which was really cool. The staff was helpful and quick on check-in check-out.

Fantastic location. The room made me think of a musty cheap backroads motel. The mattress was concave so I kept rolling to the center of the bed. I picked it for its location which delivered. However, I wasn't prepared for the kind of room for the price paid.

The staff was fairly friendly and could speak English. There are virtually no amenities and despite some claims for free internet, there is no such thing. The hotel is very close to the main tourist attractions and very convenient to everything; however, be prepared--it is SOOOOO dirty. I mean uncomfortably dirty. I really didn't feel right even sleeping in the bed (which is visibly drooping when you enter the room). Try not to touch the shower walls. As an adult, you can handle it for a night but I do not recommend taking children because of cleanliness concerns.

This hotel had a great location, only a block from Piazza San Marco, which is the heart of Venice. The room was very mediocre... Did not look anything like the picture on the website... We were only there for one night and only really went to the hotel to sleep, but the room was tight and had that old place smell, although the sheets and towels were clean... At least the a/c was working well. The staff was also pretty nice.

I LOVED Venice. The hotel was quaint, well situated in regards to walking around & proximity to Piazza San Marco. The breakfast seemed overpriced, but admittedly, I didn't eat the breakfast, so I can't comment on the food quality. The internet was a point of contention our entire stay. Our room seemed to be the ONE place in the hotel where it didn't work. Step out in the hall and there was perfect service. Normally, this wouldn't be an issue - we were on vacation - but my boyfriend did have work obligations and when we pay upwards of 20 + EURO for 24 hours, 9 Euro for an HOUR, it darn well better work in our room. My boyfriend called down to inform the staff that the internet was still not working in our room, after going downstairs to talk this over with them & suggesting that they re-boot the routers, and the front desk staff who answered the phone said to my boyfriend (I heard this, as I was sitting next to him), "You can work down here." [click] This flew all over me, as one of the main reason I booked this hotel, was the positive reviews I read about the hotel & staff. She was much nicer after I addressed the issue, but it left an EXCEPTIONALLY sour taste in my mouth.

Wonderful room with view of a canal. Only a one to two minute walk to the square. Room was small, but comfortable. Only drawback was very tiny shower and a window in the bathroom overlooking the adjacent building. Quiet stay. Front desk staff were very helpful in giving directions, arranging travel, etc. Breakfast had nice choices.

No

did not enjoy my stay at all could not provide an iron, breakfast was very basic and staff were arrogant and assertive. location is good but would not recommend.

Convenient to St. Mark's Square, quiet hotel. Room was small but adequate. Very clean, and bathroom had a good shower. Breakfast buffet is included, but the layout of the dining room leads to chaos when it's busy, and it was busy every day. Hard for the staff to keep items stocked, hard to gather what you want. Suggestion: check the flyers of tours and special activities that you can sign up and pay for through the hotel; we did a fun wine tasting evening and a good behind-the-scenes walking tour this way.