Riu Palace Tropical Bay All Inclusive

Beach is beautiful and clean, food is excellent. Staff are friendly. Our only disappointment was that our room was not ready for check in when we arrived at 3. Had to wait an hour and half.

Loved this hotel. I stayed over New Year's Eve and had a great time at the party. We ate lobster and they celebrated with a band, large ice sculptures, champagne and hats with horns. The food was delicious, the beach is grand, but it just takes time to get there. My only complaint is that the bed was a bit hard.

Had an awesome vacation at this hotel - staff was super friendly and helpful - Beach and swimming was superb - food at the buffet was plentiful and a great variety - entertainment nightl;y very entertaining - only negative is the bugs - got bitten to pieces - every thing else excellent - highly recommended

The vacation was amazing, everything was great. Respect.

Good entertainment, food was good. Would definitely return.

My wife and I have been to Jamaica at least fifteen times. This was by far the best time that we've had. The experience was absolutely amazing. The place was very clean and neat at all times from the rooms to the grounds! There was plenty of activities that kept us active when we chose. The entire staff was overly friendly, The food was great! (not the place to be if on a diet!) I am dfinitely going back next year, thinking about bringing my group of twenty! OUTSTANDING!!

From the first step in the hotel we felt very comfortable. We arrived early, so our room was not yet ready, the staff went out of their way to ensure we were comfortable, entertained, and well looked after until we could get into our room. During the next ten days we were continually awed by the service and attitudes of all the staff. exceptional mention must be awarded to the entertainment staff.... fantastic shows! Very professionally choreography, stage design, costumes, and performing. Throughout our stay, this hotel was top of the line for us. We will go back.

Our stay at the RIU was once again amazing. The service was top-notch as was the food and amenities. Our room was beautiful and clean. The food was incredible as were the food choices! The overall RIU experience was once again incredible. I look forward to returning.

We just returned from a weeklong vacation at Riu Palace Negril from 11/25 to 12/2. This was our second time at this hotel and we were not disappointed. We traveled with our two kids and my in-laws and found that the beach is one of the best in the Caribbean (compare to Riu Palace and Hyatt in Aruba, Secrets in Punta Cana DR). The water was shallow, clear and calm most of the time although we got two days of waves. The resort is compact and everything is nearby. We stayed in Building 1 in the ocean front rooms on the second floor. The building is only steps away from the beach. Rooms have nice balconies although the ocean view is somewhat abstracted with the trees. We did not spend much time in the room or on the balcony, but we enjoyed falling asleep and waking up to the sound of the ocean. The rooms were spacious and comfortable. One thing that we did not like is that mattresses were too firm. The house keeping cleaned the room twice a day and followed requests for extra towels. Daily tips probably helped. The food was decent for an all inclusive place. We are not big fans of the fried stuff, but always managed to find something we all liked. We noticed that variety was better around Thanksgiving and diminished toward the end of our stay. For breakfast we liked smoked salmon with toasted bagels and cream cheese (although we only found salmon the first four days), hot oatmeal and porridge worked well for kids. Typical omelets, meat, potatoes, yogurts, fresh fruits, pastries were plentiful and tasty. At lunch time we liked the soups, jerk chicken, fish, fresh salads, fruits and deserts. The dinners at the buffet were nice with many choices and even lobsters one night. As a general observation, the best selection is within first hour or two and diminishes after that, do not hesitate to ask if you do not see something that you like, and tips will go a long way… We fine dined at Krystal and Steak House and liked them both as a nice change from the buffet. We ordered drinks at the restaurants – try the Canadian Club whiskey in the cognac glass – it is excellent.

Staff was amazing, rooms beautiful and clean: great airconditioning! Entertainment enjoyable, beaches clean, plenty of chairs for everyone. Problems: only 2 bathrooms in main lobby upstairs and down stairs for entire resort including beach area; sometimes shorter to go to room. no elevators for rooms, and food average at best; breakfast staff--suckis