Sunset Jamaica Grande Resort & Spa All Inclusive
Hotel Overview
Food
Th food at their buffet was pretty much the same each day.
The restaurant dinner was not even close...
See full review
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Maveric
- 25 Jan 2012
Susnet Jamaica Grande Resort
100% Hospitality ... great buffets (variety and something for every taste bud) ... lovely view ......
See full review
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April Madonn
- 29 Nov 2011
Relax in the cool vibe of the legendary Sunset Jamaica Grande Resort & Spa; a unique all inclusive experience in the heart of Ocho Rios, about 53 miles east of Montego Bay airport. Come celebrate the resort's fresh multi-million dollar enhancements to the lobby, restaurants, pools and spa. The Sunset Jamaica Grande is situated on the island's northern coastline and occupies the longest stretch of beachfront in the lively resort town of Ocho Rios.
The resort's 730 guestrooms and suites are located in two towers separated by a spectacular open-air lobby overlooking the blue waters of the Caribbean.
The resort has upgraded its five restaurants and added a new entertainment pavilion, new lobby, two beach bars and the captivating Aqua Azul Spa. Other resort features include five pools (three brand-new) and a kids' wading pool, a slot machine casino, gift shops, two beach grills, eight bars, four championship tennis courts and a newly remodeled fitness center and a full service spa.
The children's center, "Club Mongoose," is open daily and available for kids ages two to twelve. The Pirate's Cove Teen Center entertains older children. Golf, horseback riding, polo, river rafting and world famous Dunns River Falls are all nearby.
Relax among the Caribbean colours and a mellow island vibe at the Sunset Jamaica Grande. A spectacular open-air lobby links the resort's two guestroom towers, which overlook the sparkling Caribbean Sea and Jamaica's lush, green countryside. Private balconies, spacious rooms and cool tile floors grace the 730 rooms and suites. All include either a king size or two double beds; modern bathroom amenities; in-room safes; direct-dial telephone with voicemail; iron and ironing boards; hairdryer; color satellite televisions and individually controlled air conditioning.
All Inclusive includes: taxes, gratuities, meals and drinks.
Sunset Jamaica Grande Resort & Spa All Inclusive Rooms
- Oceanfront
- Both north and south Towers boast these lavish, beachfront rooms, all with a private balcony.
- Resort View
- Each room features a private balcony overlooking the resort or Ocho Rios. Rooms are located in the north and south towers.
- Oceanview
- Catch a glimpse of the sparkling Caribbean or gaze onto the lush hillside from your balcony from the north or south towers.
- Cabana Beach Front
- King-sized beds and private patios distinguish these superb rooms, located in the two-story Cabana wing allong the South Pointe Beachfront. Recommended for wedding couples and honeymooners, the maximum occupancy is 2 adults.
- One Bedroom Suites
- These corner suites dominate the South Pointe tower. Each contains a master bedroom with a king-sized bed, full bath and balcony, plus a separate sitting room with a full-size sleeper sofa, another full bath and balcony. The direct beachfront views are sensational.
- Sunset Saver
- Allow the resort to assign your room upon check-in and save big! View, category, and bedding cannot be guaranteed.
Hotel Map
PO Box 100, Ocho Rios, 0000
- Area served
- Ocho Rios
- Nearby airports
- Montego Bay, Jamaica (MBJ) Kingston, Jamaica
- Area description
- The Sunset Jamaica Grande is the perfect location, central to Jamaica's famous attrations. Located in Ocho Rios on the stunning Northern coastline just 90 minutes from the Montego Bay Airport.
Amenities
- Business Center
- Concierge
- Conference Facilities
- Fitness Room
- Free Parking
- Health Club
- High Speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Spa Services
Dining
- Restaurants
- The Grande Palm - Serves breakfast at 7:00-10:00 am, Lunch at noon-2:30 p.m. and 6:30 to 10:00 pm. A buffet-style, open-air restaurant overlooking the fantasy pool's meandering river and waterfalls, or the sparkling Caribbean Ocean. Ginger Lily: Opens 6:30 pm-10:00pm. Reservations required. Savor Asian favourites infused with Caribbean flavour at Ginger Lily. LaDiva Italian Restaurant - open 6:00pm to 10:00 pm. Reservations required. Featuring regional pasta dishes, fresh seafood and pizza from a wood-burning brick oven. Jamalicious - Open 11:00 am-11:00 p.m. Serving island and American favourites, this casual bistro has both indoor and outdoor seating. South Beach Bar & Grill and Lighthouse Bar & Grill - Open 11:00 am-5:00pm & 11:00 am-1:00 am. Sandwiches and grilled favourites and Jamaican 'Jerk' specialities, plus Red Stripe Beer, tropical rum drinks, fruit juices and soft drinks.
- Bar
- The resort's eight bars are great places to unwind and socialize, choose from beach bars and swim-up bars to lobby bars and a nightclub. Bambu Lobby Bar - 10:00 am-MIdnight Blue Mahoe Lobby Bar - 5:00 pm until 1:00am Ortanique Lobby Bar - 5:00 pm until midnight South Beach Bar - OPen 10:00am until 1:00 am Lighthouse Beach Bar - Open 10:00 am until 1:00 am Two Swim-Up Pool Bars - Open 10:00 am -5:00 pm Jamaica'n Me Crazy Nightclub - Open 10:00 pm-2:00 am Cafe Bean - Coffee Station - OPen 24 hours
Meeting facilities
- Meeting Info
- The Sunset Jamaica Grande boasts more than 30,000 square feet of flexible indoor meeting space. The 17,650 square-foot Grande Hall is centrally located and hosts up to 2,500 people, while other meeting, banquet and two ballrooms are also available. Extensive outdoor venues are available for themed events and receptions.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (164)
Ratings and reviews for Sunset Jamaica Grande Resort & Spa All Inclusive
- All travelers (164) 3.4 / 5
- Business (5) 3.4 / 5
- Couples (56) 3.4 / 5
- Families (57) 3.5 / 5
- Friends (28) 3.1 / 5
- Singles (17) 3.5 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 3.6
- Hotel staff:
- 3.9
- Room comfort:
- 3.4
- Location:
- 4.2
- Value:
- 3.6
70%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Mellee
NOT A PLEASANT STAY!
Have stayed here 9 times and have to say it gets worse every time! This time the air conditioner was not working and took alot of my time with trying to get it fixed..then got moved to another room where the water only trickled out of the shower! It was way too crowded! They kept running out of glasses ,plates and silverware and towels for the beach ...not to mention a big shortage of beach chairs! Also, the food just keeps getting worse! The only reason I have stayed so many times here is because at the end of our mission trip the group stays here for a couple of days! I hope they read the reviews and fix things! The best part of this place is the workers ...always so nice!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would not recommend
Maveric
Food
Th food at their buffet was pretty much the same each day. The restaurant dinner was not even close to (Lasanga).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Edita1000098
Perfect Vacation
we had a pleasant time here. The rooms were cleaned by 10:30a.m. The food was delicious, so much o choose from. The staff was good with anything we needed, they were all so nice. So many pools so swim in and a hot tub. Overall i loved it and I would definitively stay there. So if your looking for a nice hotel this is it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Recent visit in December
Not Sandals-
Needs plenty of refurbishing. Not clean. Staff is less than helpful. WiFi is expensive and not available throughout the resort, only select areas.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2
- Value:
- 1
Reviewer score
Would not recommend
Somewhat disappointed
Less Than expected experience.
Really ordinary except for the delicious meals that were served. The facility was not usually clean. The staff was less than courteous. I will not be a return guest.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Dining tip:
In Hotel
Choose the buffet option. The food selection was great and very tasty.
Reviewer score
Would not recommend
cjhandy
poor service,dishonest staff
poor service,when asked to get things changed or fixed, they said tomarrow. Went back the next day and they told us tomarrow again. happened for three days. never go there again!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
April Madonn
Susnet Jamaica Grande Resort
100% Hospitality ... great buffets (variety and something for every taste bud) ... lovely view ... excellent property location w/ respects to Main St. of Ocho Rios and the beaches ... I would definitely recommend and visit again ... April Madonna !!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Not Applicable
Absolutely, Positively DO NOT RENT A CAR ... the Drivers are CRAZY ... and Driving is opposite of the U.S. - on the left side ... not to mention the steering wheels of all of the vehicles are on the right side ... there's lots of means of transportation available !!!
Reviewer score
Would recommend
Dusi
Great affordable Vacation
If your fussy then sunset might not be for you, i have been there 5 times and thinking of trying some other hotels next time, it was great for my family and i with toddlers, it was great we just need more variety in food every night not some nights, also need a lot of activities in nights, we have a lot of activities in the days, overall prices was great and the hotel is beautiful. loved it
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
OLM LEV
Great for the first time
Resort is big and beautiful... The only thing is the rooms dont match the look and amenities of the resort. They arent much to look at or be in. However if you go to spend time on the beach or pool and to enjoy the outside and all you are using the room is to shower and sleep some hours... Then its ok.. Staff was great.. Ohh and the food was ok... could have more variety and the drinks where 2nd shelf but free, and Recommend the Jamaican S*x On The Beach... GREAT DRINK...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Sightseeing tip:
Short drive from hotel
Must try: Dolphin Cove, Dunn's River Falls, Shukka (zip lining, white river tubing) and Margaritaville....
Reviewer score
Would recommend
Could do better
Although a nice hotel overall, the service lets it down. They obviously need to review their processes, in particular the check in system. Although we asked for a room with two separate beds (I was sharing with my aunt) we were given a room with one bed. I complained (had to queue up yet again) and they said they would bring in a temporary bed and we could change the next day. However I know that a another family had changed rooms the same day, so later on I complained again and yet again was told there were no additional rooms. The next morning I asked again and they had no rooms, till 3pm but if me and my aunt checked out at 11am they would look for something for us. We did not check out as I deemed this a completely unreasonable request considering we had paid for three nights and days accommodation! Later on when I asked for the fourth time they said there would be a room available after 3pm, but as we had not checked out and left our luggage in the reception there would be a $100 charge!!!! I waited to speak to the manager about this who never turned up, instead on the fifth time of asking and over 24hours later I spoke to the one helpfull person in the place who not only found a room for us but also made sure it was ready before getting the bellhop to move our luggage. Unfortunately her name escapes me but she was a senior on the reception and good at her job. Although a nice place overall , the service was very poor on reception , in the restaurants and at the bar.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
- * includes taxes
Hotel Map
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