Grand Palace

I would rate this hotel as three stars, not four stars. Many of the towels in the bathroom were not white as one would expect in a true four star hotel. Many of the towels were a light gray color and some had stains. Also, the mattresses need to have a mattress fitted sheet to cover the whole mattress, not just a flat sheet to cover the top of the mattress. The bathroom needs better lighting and the bath tub in my room had several breaks in the porcelain. On the positive side, the hotel serves a very good breakfast, and the location is very good to conduct business. Considering the high cost of five star hotels in Jordan and the fact that hotels that are rated as three stars are really two stars, this hotel is a good value.

They lied about free internet service. No manager to talk to us. We are told manager is never around. They want $25.00 jd per day for internet.

Clean room, good room service, only downside is the expensive charge for internet service(12 JD or around 17$ a day) which one would expect a hotel like this to offer free of charge. Despite that i would defiantly recommend this hotel and go back to it once i go back to Jordan.

Hotel is a little dated but was comfortable and had a large sitting room with fireplaces. The staff was cordial and the room was cleaned well.

This hotel is looking tired and needs a good clean. The room was average for the price paid. Tablecloths at mealtimes were not clean and the food was again average. Even the corridors needed to be vacuumed.

For the price this is a very nice hotel. The staff was very friendly and helpful. The breakfast buffet was nothing spectacular - typical hotel buffet but well stocked and the food was delicious. The location is on a very busy road that is about 4 km from the city center so take your walking shoes if you do not wish to hire a taxi. My only complaint was that they charged for the wifi and internet access. A hotel of this quality should offer it complementary. When I must travel to Amman again in three months (in order to secure another Palestinian visa ("compliments" of israel) I will be returniing to the Grand Palace.

Rooms clean & comfortable, decor dated. Internet cost excessive (1 hr JOD5, 24 hr JOD12, we paid JOD0.75 /hr downtown public). Very safe, baggage scanned on check-in. Hotel is a short cab to downtown.

Tours

appreciated friendly & helpful staff & management who went out of their way to help translate while arranging to rent a car on phone, very good breakfast buffet, clean & nice accommodations, definite return when coming back to Jordan, hotel property transitioning to Tulip Hotels

A little dated but the room was very clean and was adequate. Don't expect add-ons like room internet and extra pillows. There was some road noise in the room but not loud enough to affect sleeping.