Hotel Overview
Reviewer score
2.0
out of 5
15 reviews
great if your on a budget!

Had a great holiday, beach and shopping loads to do, Country is not dangerous, wasn't haggled or... See full review

  • Shoe ismik
  • 25 Mar 2011
Napoli Hotel, Lebanon, review

1. Not Clean, had to move rooms 2. Old and unmaitained room and building. 3. Safe Broke. 4. A/C... See full review

  • [...]
  • 24 Nov 2010
Napoli Hotel serves and provides the guests with the quality service and accommodation they expect and deserve. Room Service emphasis on Cleanness & hygiene, A Centered Reachable Location in the heart of Beirut in Hamra main Street, Laundry Services, Complimentary Airport Pickup, Direct International Dialing from Rooms, Electronic Safe Box, Television Satellite Channels, Non-Smoking Rooms, Bath Rooms equipped with bathtub and shower .Air conditioning & Heating Control System, Surround with the most famous restaurant in Lebanon, Late Checkout (upon availability), Car Rental, Car Parking Facilities.

Napoli Hotel Rooms

Junior Suite
This room offers one double or twins along with Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Clothes dryer, Color TV, Heating, Internet access, Kitchenette, Laundry service, Mini bar, Modem / data port connection, Non-smoking rooms, Refrigerator, Room service, Safe in room, Shared bathroom, Shaver in bathroom, Telephone, Valet service.
Executive Suite
This room offers one double or twins along with Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Clothes dryer, Color TV, Heating, Internet access, Kitchenette, Laundry service, Mini bar, Modem / data port connection, Non-smoking rooms, Refrigerator, Room service, Safe in room, Shared bathroom, Shaver in bathroom, Telephone, Valet service.
Double Room
This room offers one double and one twin or three twins along with Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Clothes dryer, Color TV, Heating, Internet access, Kitchenette, Laundry service, Mini bar, Modem / data port connection, Non-smoking rooms, Refrigerator, Room service, Safe in room, Shared bathroom, Shaver in bathroom, Telephone, Valet service.
Single Room
This room offers single bed along with Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Clothes dryer, Color TV, Heating, Internet access, Kitchenette, Laundry service, Mini bar, Modem / data port connection, Non-smoking rooms, Refrigerator, Room service, Safe in room, Shared bathroom, Shaver in bathroom, Telephone, Valet service.

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Reviewer score 4.1 out of 5

Hotel Map

Area served
Beirut
Nearby airports
Rafic Hariri International Airports
Area description
Napoli Hotel is located in the heart of Beirut, Hamra, main street, Lebanon, one of the most important commercial and shopping center in Beirut where everything can be reached easily.

Amenities

  • 24 Hour Room Service
  • Elevators
  • No Smoking Rooms/Facilities
  • Parking
  • Room Service
  • Safe Deposit Box

Hotel Policies

Check-in:
1200
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (15)

Ratings and reviews for Napoli Hotel

Overall score

2 / 5
15 out of 15
Amenities:
1.5
Room cleanliness:
1.7
Hotel staff:
2.1
Room comfort:
1.1
Location:
3.8
Value:
2.1

60% would recommend to a friend.

Sort by:
Review this hotel
Review of Napoli Hotel

Reviewer score

2
Shoe ismik
London, UK
25 Mar 2011

great if your on a budget!

Had a great holiday, beach and shopping loads to do, Country is not dangerous, wasn't haggled or mugged or lol bombed! Beautiful Country, food, weather slighlty to hot, people so freindly and welcoming, sea and sun was always shining, and best of all it was cheap!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Shopping tip: Short walk from hotel

location is great it's central for everything, but hotel needs revamping, staff very freindly and accomadating...

Review of Napoli Hotel

Reviewer score

1
[...]
Dubai, United Arab Emirates
24 Nov 2010

Napoli Hotel, Lebanon, review

1. Not Clean, had to move rooms 2. Old and unmaitained room and building. 3. Safe Broke. 4. A/C problems had to move rooms again 5. A/C fixed temperature, could not alter (freezing) 6. Bed cover smelling of summer storage, not clean. 7. Shower curtain filthy. 8. The internet pictures are deceiving.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
1
Review of Napoli Hotel

Reviewer score

1
Bill
New Brunswick, Canada
20 Aug 2010

Horrible

It is completely different than what you see in the photos. Very dirty, unfriendly staff. The bed sheets had stains and they wouldn't change them for me.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of Napoli Hotel

Reviewer score

1
leo
london
21 Jul 2010

this is the dirtest hotel i been to

didnt like the the fact that i was told the hotel is B&B and when i got there the hotel dont even have a resteruant,, the hotel rooms are very dirty, very poor standered for this hotel,, ( it's not worth the money i paid for)

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Review of Napoli Hotel

Reviewer score

2
Charalambos
Not Provided
16 Jul 2010

No cleaning servise. no hot wa

No cleaning servise. no hot water.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
No rating
Location:
4
Value:
1
Review of Napoli Hotel

Reviewer score

1
Non-able-to-sleep
europe
3 May 2010

Very abd

Nobody should stay in this hotel. i had to sleep with my clothes on, light on.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Napoli Hotel

Reviewer score

2
hadi
Not Provided
10 Aug 2009

1-it is very old hotel, the entrance,

1-it is very old hotel, the entrance, the stairs, the elevator, the room, everything old. 2-furniture worn out completely. 3-bed covers are not clean enough. 4-it is 1 star hotel. 5-price is high compared to quality. 6-noisy since it is in the town center.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
No rating
Location:
3
Value:
2
Review of Napoli Hotel

Reviewer score

1
grossed out cheapskate
Damascus, Syria
17 Jul 2009

Hotel Napoli- Possibly not worth it

I was not a huge fan of Hotel Napoli. I made a reservation with Orbitz, and when I showed up, they didn't have a reservation under my name. They told me they had an available room and that I had to pay in cash. The price was about the same as I paid online. I have been trying to get a refund for the last half hour on Orbitz, but it doesn't seem to be working. The room was not so clean. The carpet was dirty and sticky. There were what appeared to be blood stains in the shower. There was a TV that didn't turn on, and an air conditioner that didn't really cool down or blow air. And a condom in the desk drawer. That said, the sheets and towels did appear to be pretty clean, and the room did come with hotel soap and shampoo. It is a cheap, but I think Hotel Napoli might not be worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Time-saving tip: In Hotel

The hotel officially doesn't have an internet connection, but if you buy a wireless internet card for 3.33 per hour you can poach a bad internet connection from a wireless equipped cafe across the street.

Review of Napoli Hotel

Reviewer score

2
Omar
Oman
14 Jul 2009

you get what you pay for

This hotel was by far the cheapest we found on orbitz.com,but its rooms' mattresses and beds were dirty and unwashed for ages,that's unheard of!!a 2 star rating is just right for this hotel.3 stars is much of an exaggeration honestly.but the staff were responsive at least and did their best to correct their shameful mistakes.if you're merely looking for a place to sleep at,then i guess you have found it:no more,maybe less!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
5
Review of Napoli Hotel

Reviewer score

2
Anonymous
Not Provided
9 Jul 2009

This was the worst 3 star hotel

This was the worst 3 star hotel I have stayed in. Hygiene conditions were poor, the bathroom was dirty and had a foul smell. Maintenance of the hotel was non-existent, there was a huge crack in a large window of the bathroom which was accessble to my toddler, I was very concerned for her safety there. Service was poor, towels were missing and we always had to ask more than once for things that were missing.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
No rating
Location:
4
Value:
2
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