£52.11 Avg/night
Rate and special offer based on Check-in 17 Feb 2013 Check-out 18 Feb 2013

Istana Hotel Kuala Lumpur

5 stars
73 Jalan Raja Chulan, Kuala Lumpur, Kuala Lumpur, 50250
Hotel Overview
Reviewer score
4.6
out of 5
64 reviews
Excellent location - Good staff

The room was very clean except for some kind of leak in the bathroom. The issue was promptly... See full review

  • ME 2012
  • 16 Dec 2012
Great Value of Money

First we were wowed by the nice building they have, and the hotel smells great too like scent from... See full review

  • Riani Sovana
  • 26 Jul 2012
With its unique design and classically regal ambience, the Hotel Istana recaptures the essence of a bygone era of royal Malay-sultanate hospitality.

Location
The hotel is within the Golden Triangle of Kuala Lumpur, where the major offices, shopping centers and entertainment area are found.

Rooms
At Hotel Istana,you have a choice of accommodation to suit your style and requirements.

Istana Hotel Kuala Lumpur Rooms

Club Suite
Designed exclusively for corporate or leisure travellers who value the comfort of extra space. Fitted with a private lounge-within-a-suite ideal for private entertainment or as a spacious work-area for corporate travellers. Includes exclusive access to all the privileges and amenities of the Club Lounge located on the 20th floor. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.
Deluxe Room
Tastefully decorated with warm earthy colours and decorated with traditional fabric accessories. Ideal for corporate and leisure travellers. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.
Club Room
Located on 19th, 20th & 21st Floors. Each bedroom-suite includes a spacious lounge ideal for relaxing, entertaining or even business meetings. All suites offer exceptional views of KL skyline. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.

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Hotel Map

3.1502 101.7094
Area served
Kuala Lumpur.
Nearby airports
Kuala Lumpur International Airport.
Area description
Experience the world-class service and facilities that blends with warm Malaysian Hospitality at Hotel Istana. An established five star hotel with 505 tastefully decorated rooms nestled in the heart of Kuala Lumpur City Centre. Excellent location, 5 minutes to Pavillion Shopping Mall and Bukit Bintang and walking distance Petronas Twin Tower and the KL Tower. Transportation is very convenient with KL Monorail Station in front of the Hotel.

Nearby points of interest

  • Bintang Walk: 0.3 mi
  • Starhill Gallery: 0.4 mi
  • Kuala Lumpur Convention Centre: 0.4 mi
  • Sungei Wang Plaza: 0.4 mi
  • Menara Tower: 0.4 mi
  • Menara Kuala Lumpur Tower: 0.4 mi
  • Pavilion Mall: 0.5 mi
  • Zouk: 0.5 mi
  • Dewan Filharmonik Petronas: 0.5 mi
  • Petronas Towers: 0.5 mi
  • Cosmo's World: 0.6 mi
  • Times Square: 0.6 mi
  • Suria KLCC Mall: 0.6 mi
  • Craft Complex: 0.6 mi
  • Pudu Prison: 0.7 mi
  • Bintang Walk: 0.3 mi
  • Starhill Gallery: 0.4 mi
  • Kuala Lumpur Convention Centre: 0.4 mi
  • Sungei Wang Plaza: 0.4 mi
  • Menara Tower: 0.4 mi
  • Menara Kuala Lumpur Tower: 0.4 mi
  • Pavilion Mall: 0.5 mi
  • Zouk: 0.5 mi
  • Dewan Filharmonik Petronas: 0.5 mi
  • Petronas Towers: 0.5 mi
  • Cosmo's World: 0.6 mi
  • Times Square: 0.6 mi
  • Suria KLCC Mall: 0.6 mi
  • Craft Complex: 0.6 mi
  • Pudu Prison: 0.7 mi
  • Negara Stadium: 0.8 mi
  • Jalan Masjid India: 0.9 mi
  • Masjid Jamek: 0.9 mi
  • Kula Lumpur Chinatown: 0.9 mi
  • National Zoo: 0.9 mi
  • Sze Ya Temple: 0.9 mi
  • Merdeka Stadium: 1 mi
  • Merdeka Square: 1 mi
  • Sri Maha Mariamman Temple: 1 mi
  • Central Market: 1 mi
  • Queen Victoria Fountain: 1 mi
  • Royal Selangor Pewter Factory and Visitor Centre: 1 mi
  • Pudu Bus Station: 1.1 mi
  • Sultan Abdul Samad Building: 1.1 mi
  • St Mary's Cathedral: 1.1 mi
  • National History Museum: 1.1 mi
  • Dayabumi Complex: 1.1 mi
  • Kuala Lumpur Memorial Library: 1.2 mi
  • National Library of Malaysia: 1.2 mi
  • Chow Kit Night Market: 1.3 mi
  • Bank Negara Money Museum: 1.3 mi
  • Chow Kit Wet Market: 1.3 mi
  • Chow Kit: 1.3 mi
  • Old Railway Station: 1.3 mi
  • National Mosque: 1.4 mi
  • Masjid Negara: 1.4 mi
  • Islamic Arts Museum: 1.5 mi
  • Istana Negara: 1.5 mi
  • National Planetarium: 1.6 mi
  • Police Museum: 1.6 mi

Amenities

  • 24 hour room service
  • Airport shuttle
  • Babysitting/Child services
  • Bar/Lounge
  • Business centre
  • Concierge
  • Conference facilities
  • Currency exchange
  • Doctor on call
  • Elevators
  • Fitness centre or spa
  • Fitness room
  • FREE internet in room
  • FREE parking
  • Health club
  • High speed internet
  • Laundry service
  • Meeting/Banquet facilities
  • Night club
  • No smoking rooms/facilities
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa services
  • Tour desk
  • Wireless internet

Dining

Urban
Urban is a contemporary fine dining restaurant offering a spacious, relaxing and informal ambience.
Taman Sari Brasserie
Serves a wide range of local and international cuisines. Diners can choose to dine buffet-style or from an extensive a la carte menu.
The Deli
Offering freshly-baked gourmet chocolates, breads, pastries and cakes. Special order for cakes and takeaways are available.
Songket Lounge
Lobby Lounge
Sports Bar
This outlet serves an interesting selection of cocktails and light refreshments while guests catch up with the latest sports updates and watch live screenings at the bar.
Trishna Restaurant
An authentic Northern Indian Restaurant, TRISHNA. With over 100 dishes to choose from some of which India's most popular dishes such as Amritsari Fish, Nooraini Kebab, Aloo Tandoori, Palak Paneer and Paneer Tandoori just to name a few.

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (64)

Ratings and reviews for Istana Hotel Kuala Lumpur

Overall score

4.6 / 5
64 out of 64
Amenities:
4.2
Room cleanliness:
4.2
Hotel staff:
4.4
Room comfort:
3.9
Location:
4.7
Value:
4.2

94% would recommend to a friend.

Sort by:
Review this hotel
Review of Istana Hotel Kuala Lumpur

Reviewer score

5
Anonymous
Not Provided
18 Jul 2011

Had a wonderful stay here. We

Had a wonderful stay here. We decided to upgrade to club level for $A53 a night which gave us full breakfast, afternoon tes (which we didn't need) and a coctail in the club lounge. This turned out to be 2 hrs of all the drink you could drink plus wonderful food (no need to go out and eat) and fantastic staff. Well worth it

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
Anonymous
Perth WA
5 Jul 2011

After complaining a great hotel

Upon arrival a very old room was provided. Dirty floor, dirty shower and ....blood on the bedclothes. Disgusting. After complaining we were provided with another clean room, but only the next day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
1
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Just go for it

Review of Istana Hotel Kuala Lumpur

Reviewer score

5
Naomi
Not Provided
27 Jun 2011

We booked at Istana because of

We booked at Istana because of the location and also because there was a 25% discount offer. It proved to be a great choice, ideal location, quiet, wonderful food at the hotel restaurant. We had asked to check in early and because the hotel was very full, they upgraded us to a club room, a suite, and we gained entry on arrival at 7.15 in the morning. The personal service we received was the highest ever.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Istana Hotel Kuala Lumpur

Reviewer score

5
LAWRENCE
Not Provided
21 Jun 2011

Great Hotel and good location.

Great Hotel and good location. The staff and roamng Ambassadors are just fantastic. Well equipped Gym. will stay again when and if in KL.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Istana Hotel Kuala Lumpur

Reviewer score

5
DR
Not Provided
2 Jun 2011

I have visited KL many times

I have visited KL many times & stayed in different hotels but this time i was with family & just have one word "phenomenal" the staff the facilities the location cleanliness everything excellent would recommend it to every friend very very happy with my stay there even my kids loved it

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Istana Hotel Kuala Lumpur

Reviewer score

5
Polly
Not Provided
9 May 2011

We stayed at the Istana many years

We stayed at the Istana many years ago when it was very new. At that time we informed anyone who was interested that we gave it 7 stars! Now it is one hotel of many in the Golden Triangle; however the staff are exceptional and still fully deserve our very own 7 star rating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Istana Hotel Kuala Lumpur

Reviewer score

5
Anonymous
Not Provided
8 May 2011

An excellent hotel and good value.

An excellent hotel and good value. The staff were all excellent, friendly and efficent. The food was of an excellent standard, particularly in the Urban restaurant ( slightly hidden away ). The lounge bar area had entertainment every night and the waitresses always welcomed us with a smile. Any problems were sorted out quickly and efficently. We would recommend this hotel to anyone visiting KL.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Istana Hotel Kuala Lumpur

Reviewer score

5
Roger
Not Provided
7 May 2011

Great hotel and close to Bintang

Great hotel and close to Bintang Walk shopping streets. Great dinner buffer - 2 for the price of 1 when we were at the hotel. AUD$ reached RM3.21. It cost me only AUD$350 for 5 nights stay at the hotel. Excellent timing for AUD$ to reach record highs for my holidays. Hotel is great for family and food stalls at the back of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Istana Hotel Kuala Lumpur

Reviewer score

5
Brian
Not Provided
25 Apr 2011

Thoroughly enjoyed our stay in

Thoroughly enjoyed our stay in a 'club room' for wedding anniversary, staff very friendly and helpful, hotel in a wonderful location in centre of KL, close to everything. Only negative, staff in the Spa ignored emails sent before arrival to pre book a special treat and were not very friendly or helpful when we tried to book on arrival. (They pulled the old 'not understand English so well') In the end we decided not to bother with them and instead found very good Spa treatments offered outside the hotel at much better prices !!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Istana Hotel Kuala Lumpur

Reviewer score

5
ehsan
Not Provided
21 Apr 2011

very good location, vibrant, luxurious

very good location, vibrant, luxurious and excellent food. A few items in the room were dated and old but on the whole a very good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
5
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