Shangri-La Hotel Kuala Lumpur
Hotel Overview
Family getaway
Excellent. The Hotel service was great and the staff was outstanding. Overall the experience was...
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-
MaqS
- 26 Nov 2011
Great hotel
Great hotel, walking distance to the Petronas twin towers and some good restaurants.
See full review
-
Road warrior
- 7 Aug 2011
Shangri-La Hotel Kuala Lumpur Rooms
- Deluxe Room
- Deluxe room with one king bed. These rooms are ideal to couples and honeymooners, 37 square meters in size and all have a curved window.
- Executive Room
- Executive room with one king bed and one twin bed. This room is 39 square meters in size and is ideal for groups and business visits.
Hotel Map
- Area served
- Kuala Lumpur, Malaysia
- Nearby airports
- Kuala Lumpur International Airport
- Area description
- Kuala Lumpur Tower (KL Tower), Kuala Lumpur City Centre (KLCC), Bukit Bintang-Shopping area.
Amenities
- Babysitting/Child Services
- Bar/Lounge
- Barber/Beauty Shop
- Business Center
- Concierge
- Conference Facilities
- Currency Exchange
- Elevators
- Fitness Center or Spa
- Fitness Room
- Free Parking
- Gift Shop
- Handicapped Rooms/Facilities
- Health Club
- High Speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Secretarial Service
- Spa Services
- Tennis
- Wireless Internet
Dining
- Restaurant Lafite
- For the excellent cuisine and impeccable service in an avant-garde setting, Restaurant Lafite is the epitome of fine dining.
- Zipangu Restaurant
- A new dimension in Japanese dining...blending a perfect harmony between contemporary design and authentic Japanese cuisine.
- Lobby Lounge
- If you're looking for a quiet conversation with light live music in the background, there's the peace and tranquility of the Lobby Lounge. Relax over a drink in plush, elegant setting. A most impressive rendezvous spot.
- Lemon Garden Cafe
- A haven for Asian and Continental cuisine, incorporating three unique dining concepts - a coffee bar, the Cinnamon and Live Buffet Arena, a unique buffet dining concept with individual Malay, Indian, Chinese, Italian and Continental theatre kitchens.
Meeting facilities
- Meeting Info
- Whether you are planning a meeting for 15 or an annual convention for 800, you can make it a stress-free and efficient affair with Shangri-La.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1200
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (14)
Ratings and reviews for Shangri-La Hotel Kuala Lumpur
- All travelers (14) 4.8 / 5
- Business (3) 5 / 5
- Couples (3) 4.7 / 5
- Amenities:
- 4.8
- Room cleanliness:
- 4.9
- Hotel staff:
- 4.7
- Room comfort:
- 4.8
- Location:
- 4.6
- Value:
- 4.2
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
MaqS
Family getaway
Excellent. The Hotel service was great and the staff was outstanding. Overall the experience was superb.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Road warrior
Great hotel
Great hotel, walking distance to the Petronas twin towers and some good restaurants.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
maili
great place to stay excellent
great place to stay excellent service , i hope in shangri la makati philippines the same excellent service i expect will held our district turnover in shangri la makati philippine inner wheel club many have booked in that hotel
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Great hotel
Very Nice and great Service
We have been several times to Shangri La Hotels, this was not an exception, Great hotel! Great breakfast Buffet! Best Ever probably.... View of the PEtronas is not the best in town. You see them from 1 side, so you just see one of them. If you are into trendy and more modern hotels. try the TRADERS HOTEL, sister hotel to Shangri La. Has a front view of Petronas, and a very trendy SKY BAR. Shangri La is just 1 block from Petronas, so location wise for shopping is great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Short walk to Petronas Tower Shopping and Pavillion SHopping.
Reviewer score
Would recommend
Ashley
Very lovely hotel - it was our
Very lovely hotel - it was our honeymoon and on both occasions the staff were kind enough to upgrade our rooms!!!! Excellent service, will stay there again for sure.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Shangri'la Hotel maintains it
Shangri'la Hotel maintains it excellant standard of customer service,which is why I return when I visit Kuala Lumpur.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Overall, it was a good experie
Overall, it was a good experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
chikai
Pretty swank
As with most SL's, this was immaculate. Stayed in room 1313 and was asked nicely by the check in lady if that was alright. Double neg = positive, right? It was a corner room with a sliver view of the Petronas tower. Unfortunately a building was blocking the most of the view. Everything inside the room was clean and luxurious, but the pillow smelled like a wet dog. It was not strong enough to warrant a call to the front desk, but still a bit disgusting. The pool was smaller than expected, but was salt water based which was nice to the eyes. Gym was HUGE and the men's locker room had amenities you would expect from a private gym. Spent 30mins laying on the massage chair, then popped into the hot sauna, then steam room, then hot tub. Felt nice after a long day around KL. Other than the smelly pillow, the decor was a bit tired. I'm in my early 30's so maybe it didn't suit my taste. I didn't get a chance to try the restaurants, so can't comment there. Breakfast changeover is at 11am, so be mindful of that. 10min or less walking distance to Petronas Tower, which was convenient. And if you plan on going during F1/Easter, be prepared to pay a premium on EVERYTHING. Supply/Demand. Overall would love to stay again, given the comparison rates to other "five star" hotels around, this was by far the most affordable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Shopping tip:
Short walk from hotel
Love to shop...Suria KLCC. 10min walk away
Reviewer score
Would recommend
Margaret
We enjoyed our stay. Everything
We enjoyed our stay. Everything we wanted was available. The only problem was one day our room was not serviced as there was a problem with the do not disturb light outside the door. We had a few problems getting more toilet paper and clean towels. It took 3 phone calls before we managed them. The horizon club was an excellent facility within the hotel. Have stayed there before and we will stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Steve
Beautiful hotel, great service
Beautiful hotel, great service and fantastic facilities.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
- * includes taxes
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Hotel Map
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