Sheraton Imperial Kuala Lumpur Hotel

I was very impressed by the beauty of the lobby. All personel very professional and friendly. The location of the hotel, central KL, was very convenient. Excellent room design. Clean and comfortable. Overall, very good value for money. I will return to the Sharaton Imperial KL on my next visit to Malaysia.

In terms of decor? Excellent. As for attention to detail? Pretty bad. I could hear the noise from the street all night even though I was on the 25th floor. The opaque curtains did not close all the way, so the ambient street light at night and sunlight in the morning disturbed my sleep. There was no ice machine for me to get ice myself. Having said that, the staff was extremely polite and respectful. And the hotel itself was simply gorgeous.

Wonderful hotel. a brisk 15 minute walk to the petronas towers but also the monorail stop is right out the door.

Great hotel with great gym and health club. Very nice room with comfortable bed. It is a good location and the monorail stop is outside to the left. It's probably a 20 minute walk to Petronas. I would recommend staying closer to Petronas.

You really get a bang for your buck here! I was quite blown away by the size of the room, the softness of the beds, the nice bathroom with toiletries and robes and slippers. Lovely friendly service at the reception. Breakfast buffet is an adventure and comes with any kind of coffee you want made to order. The only thing I didn't like was copping some hard sell at the Italian restaurant on the premises (trying to sell multiple courses when we were tired and just wanted a quick feed), albeit the food was good.

Thoroughly enjoyed our stay at the Sheraton. The staff were extremely helpful and professional. The buffet breakfast was organised, plentiful and fresh. Would love to stay again in the future.

Majestic regal hotel. Fantastic large room and service. Breakfast one of the best in KL, a must. Pool lovely, service excellent, free wifi in lobby. Our 2nd stay. Excellent. Very good Club lounge.

Its a very nice and comfortable hotel with good service and cleanliness standards. The deluxe room I stayed in was large and well appointed. Unfortunately the shopping areas are not close by n you'll have to jump into a taxi. Entertainment options are plentiful because there are many pubs and clubs located just around the corner of the hotel.

The hotel was definitely worth the 5 stars. Was not that expensive when I first booked the hotel. The location was the best. located about 2 min walk to the monorail and 5 minutes from the subway. KLCC and the golden triangle was just 10 minutes taking the subway and monorail. Breakfast buffet was amazing a little expensive though but for a 5 star hotel it was expected. The only complaint was that one side of the hotel faced a street of nightclubs and bars so it got loud till 4 or 5 in the morning. The staff at the hotel was awesome very helpful and polite. The concierge helped us as we looked traveled around kuala lumpur and told us how to get tours and what not.

First rate hotel from the moment we checked in for the three night stay. Fast efficient and friendly check in with lots of helpful staff around the foyer area to assist customers. It is very good value to join the executive club which provides breakfast, use of executive room with cocktails and canapes each evening as well as late use of executive room for evening flights. The buffet breakfast had more choices than you could wish for and the service was excellent. The swimming pool is large with adequate shade and the fitness centre is first class. The rooms were comfortable , quiet , spacious , well prepared and had good quality fittings. Although the hotel is not central any any area the Monorail is metres away and the LRT is a five minutes walk.