Golden Sands Resort by Shangri-La
http://www.ebookers.com/hotels/Malaysia/Penang_island/Golden_Sands_Resort_by_Shangri-La.h23787/
Hotel Overview
The hotel provides everything
The hotel provides everything you could need.
The only complaint I have is that very little...
See full review
-
Margaret
- 28 Mar 2010
Everything excellent from the
Everything excellent from the minute we arrived, far exceeded our expectations.
See full review
-
Stephen
- 10 Nov 2009
The sprawling gardens dotted by charming parasols contrast with the gentle sea while beautiful palm trees sway in the cool sea breeze. The cozy atmosphere provides a tranquil retreat from the caves and rush of the everyday world. With beautifully appointed guest rooms well equipped with the amenities in anticipation of your every need, guest can easily discover Penang's unrivaled charms and its rich blend of cultures, views and glorious food. The friendly staff provides outstanding service taking hospitality to a whole new level. The Golden Sands Resort offers everything you need in order to enjoy an exhilarating vacation.
Golden Sands Resort by Shangri-La Rooms
- Superior Hillview
- Superior rooms are 36 sqm in size with luxurious cream beige carpets and walls with a red orange color scheme and nyatoh wood furnishings. The compact en-suite bathroom has a combined bathtub and shower while the rooms have a view of the hills.
- Executive Seaview
- Executive Seaview rooms are 30 sqm in size located on the higher floors and also with balconies with the best views of the pool and sea. These rooms have more luxurious decor and better amenities.
- Deluxe Seaview
- Deluxe rooms are a smaller 30 sqm in size and have a similar design as the Superior rooms with the addition of a balcony with a delightful coffee table facing either the gardens or a direct view of the pool and sea.
Amenities
- Pool
- General
- Concierge
- Activities
- Pool
- Health club
- Dining
- Restaurant
- Room service
- Services
- Business centre
- Conference facilities
- Accessibility
- Handicapped rooms/facilities
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Hotel Map
- Area served
- Georgetown, Penang - 15 km Batu Feringgi, Penang - 0 km Teluk Bahang, Penang - 6 km Tanjong Tokong, Penang - 8 km
- Nearby airports
- Bayan Lepas International Airport, Penang
- Area description
- 31 km drive from the Airport 15 km drive from Georgetown
Nearby points of interest
- Yahong Art Gallery: 0.6 mi
- Butterfly Farm: 1.7 mi
- Tropical Spice Garden: 1.8 mi
- Masjid Terapung Tanjung Bunga: 1.9 mi
- Teluk Bahang Beach: 2.8 mi
- Toy Museum: 2.9 mi
- Tropical Fruit Farm: 3.1 mi
- Botanical Gardens: 3.6 mi
- Penang National Park: 3.8 mi
- Hindu Temple: 3.9 mi
- Penang Hill: 5.1 mi
- Pulau Tikus Wet Market: 5.2 mi
- Gurney Drive: 5.3 mi
- Wat Chaiya Mangkalaram: 5.3 mi
- Titi Kerawang Waterfall: 5.5 mi
- Yahong Art Gallery: 0.6 mi
- Butterfly Farm: 1.7 mi
- Tropical Spice Garden: 1.8 mi
- Masjid Terapung Tanjung Bunga: 1.9 mi
- Teluk Bahang Beach: 2.8 mi
- Toy Museum: 2.9 mi
- Tropical Fruit Farm: 3.1 mi
- Botanical Gardens: 3.6 mi
- Penang National Park: 3.8 mi
- Hindu Temple: 3.9 mi
- Penang Hill: 5.1 mi
- Pulau Tikus Wet Market: 5.2 mi
- Gurney Drive: 5.3 mi
- Wat Chaiya Mangkalaram: 5.3 mi
- Titi Kerawang Waterfall: 5.5 mi
- Kek Lok Si Temple: 5.6 mi
- Wesley Methodist Church: 6.3 mi
- Cheong Fatt Tze Mansion: 6.9 mi
- Penang Chinatown: 7 mi
- Prangin Mall Komtar: 7.1 mi
- Penang Museum: 7.2 mi
- Kapitan Keling Mosque: 7.2 mi
- St George's Church: 7.2 mi
- Goddess Of Mercy Temple: 7.2 mi
- Khoo Kongsi: 7.3 mi
- City Hall: 7.3 mi
- Chowrasta Wet Market: 7.3 mi
- Little India: 7.3 mi
- Fort Cornwallis: 7.5 mi
- Pinang Peranakan Museum: 9.4 mi
- Bird Park: 11.4 mi
- Snake Temple: 11.5 mi
- Penang War Museum: 13.8 mi
Dining
- Lobby Lounge
- Situated at the heart of the resort's reception area, the newly redesigned Lobby Lounge seamlessly blends the outdoor with the interior, its breezy, open-air layout overlooks serene garden and pool views. Contemporary yet comfortable, the Lounge makes an ideal venue for relaxation in the balmy tropics. The experience is complemented by a range of refreshing beverages and light snacks. The lounge is open daily from 10am to 12midnight and can sit up to 68 persons.
- Cool Lounge
- Located adjacent to the Lobby, the one-stop Cool Lounge hosts an array of amusements and modern conveniences including three internet stations, free broadband access, books/magazines/newspapers, board and card games as well as five LCD TV screens where guests can watch movies or world news in air-conditioned comfort. The entire area is fronted with floor to ceiling glass panels offering an unparalleled view of beautifully landscaped gardens and pools. Tea, coffee and bottled juices as well as savoury pastries, cakes and sandwiches are available for a relaxing snack.
- Garden Cafe
- Enjoy an extensive array of Asian and International cuisines prepared in our "open kitchen". Select from our exiting buffet or ala carte menu and dine on the open terrace that overlooks our tropical gardens and poolside.
- Sigi's by the Sea
- Adjacent to the beach walkway, this uniquely styled bistro offers a true island dining experience. Golden sunsets provide an unforgettable backdrop while you enjoy our delicious fusion of Eastern and Western cuisine.
Meeting facilities
- Meeting Info
- Superbly located by Batu Feringgi Beach, The Golden Sands Resort offers first class meeting facilities with a Ballroom that provides a panoramic glass wall showcasing our luscious landscaped gardens and poolside making every meeting a refreshing experience. Our professional Events Team will ensure every little detail is attended to. A wide choice of exiting theme parties is also available for seeking something out of the ordinary.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (6)
Ratings and reviews for Golden Sands Resort by Shangri-La
- All travellers (6) 3.7 / 5
- Couples (3) 2.3 / 5
- Families (1) 5 / 5
- Amenities:
- 3.3
- Room cleanliness:
- 3.8
- Hotel staff:
- 3.5
- Room comfort:
- 3.8
- Location:
- 4
- Value:
- 3.3
67%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
ktpslp
A very tired looking hotel
The first room we were given was room 645 and we were greeted by a large Asian cockroach. The second room we got was 655 and the bathroom floor was always flooded because the shower head sprayed water onto the edge of the tub and water just drip to the floor uncontroled.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 1
Reviewer score
Would not recommend
ChooLin
Golden Sands Shangri-BLAH!
I refuse to believe that Golden Sands is a "Shangri-La" hotel. From check in to departure our stay was a disaster. Service is awful. The staff are disinterested, switched off and at times were very rude. I'm easy going but Shangri-la really ruined our vacation. When you pay US$250 to US$300 in Malaysia you expect something a little better than a luke-warm stale buffet full of recycled food from the hotel next door. Several staff members advised us not to eat the buffet as the buffet food is recycled and re-heated from the other Shangri-La Hotel next door. There is major construction going on in the pool area and the noise was bad along with the atmosphere created by the barriers and dust. The beach behind the hotel is badly polluted and the pool boys told us that we should not even walk in surf as it is "poison" and full of human waste from other hotels nearby. The sea water was very dirty, green and brown with serious algae bloom and very smelly. The 'beach mafia' pushing horse and atv rides along with paragliding and jet skis are very annoying. They constantly enter the hotel grounds and harass guests while the security staff just stand there and look on doing nothing. I would strongly recommend people not to visit this hotel. It is a terrible waste of money and a serious disappointment. I have written to Shangri-La's corporate managers to enquire about why Golden Sands is in such a mess. This hotel needs new management and they really need to train the staff better. They don't have a clue about hospitality. Even when we were leaving we saw a taxi driver having a major row with a couple of foreigners, cursing at them and making threats while the hotel staff and security just stood there and did nothing and didn't offer to help the hotel guests. It looked really bad and confirmed our decision to leave this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
Margaret
The hotel provides everything
The hotel provides everything you could need. The only complaint I have is that very little information was forthcoming when we booked in regarding the services that the hotel offered. We did'nt find out for two days that a shuttle bus was provided to go to and from Georgetown. We also wanted to visit the fireflys (on a guided tour) but they would not offer any info. As a result we arranged it ourselves. Meals were up to standard. I did mention to staff that the downstairs ladies toilet in the foyer needed attention. I guess I had to take into consideration that the hotel was full but I felt that they could have taken more interest. Apart from these couple of issues I would recommend that hotel for anyone who wants to stay there.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Stephen
Everything excellent from the
Everything excellent from the minute we arrived, far exceeded our expectations.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
E. Ted
Great pool area
3 pools, 1 adult, 1 some of each and 1 kids. The only drawback to the pool area is the water slide is kids only. The pool surrounding area is natural with trees and grassy area down to the hedge separating the area from the public beach. The only negative was the upgrades were not complete and the new lobby was not open, making check in a little more difficult expected finish Mid Nov 09
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Schweizerthaifamilie
Super Anlage
Für Kinder und Eltern ein Traum. Sehr freundliches Personal. Ein Top Essen
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Long Beach sehr gut zum Essen mit großer Auswahl und sehr günstig.
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