Beachscape Kin Ha Villas and Suites

This hotel has nice facilities - large swimming pool, reasonably priced restaurants, a nice beach area, and the typical tourist trappings. The staff are cordial and competent. The rooms - especially the suites - are comfortably sized and clean. If you prefer to stay out of the mega-hotels, this is a fine choice.

This hotel has probably the nicest beach if you compare with other hotels neighboring within in 2 miles up and down along the stripe!

Upon check in they told us they were going to upgrade us to a studio suite which was not an upgrade since we had paid for a 1 bedroom suite with a kitchen. Once we showed them our confrimation receipt they didn't argue and gave us the suite we had paid for. The room appeared clean but had a very strong odor of mildew and a ton of little black bugs that was all over the kitchen. The grounds were outstanding and quiet, and the beach was fantastic. If they put a little work into their rooms to upgrade them they would have the perfect location and a very nice hotel. The staff always helped us but had a rude attituded as if we were putting them out and asking for alot, we just tried to avoid asking them for anything. House keeping was efficient on cleaning the room and tried to spray air freshner to get rid of the mildew smell, but wouldn't replace all of the towels and wash clothes they took out so by the time we left we only had 2 towels, 1 hand towel, and 1 washcloth. The on site resteraunts was very expensive and had ok food but we ended up cooking in the room and eating at other location most of the trip. I loved the location and how quiet it was but if I were to return I would probbably not stay here just because of the mildew smell, the bugs all over the room, and how rude the staff was.

We stayed throughtout the holidays, and we had a great time. Many places to visit stores,restaurants,bars. Buses can take you almost anywhere and are very cheap,The beach this hotel has is realy breathtaking and also great for families with small kids because its very shallow.All in all a great buy for your money

The hotel staff, hotel location and food were great. We were very pleased with all of the accommodations and we would certainly return again. We found it to be very private, family friendly and all of the staff were always pleasant and willing to help. Again, I would return.

I frequently book hotels through 0rbitz and I am rarely disappointed but in this case, I will have to disagree with many of the positive reviews here. Although the Kin Ha offered reasonable value and it is difficult to go wrong in Cancun because of the beautiful beach and surrounds, I would not stay here again. We have a 21-month-old daughter and were put in a room on the third floor in an enclosed area housing three other rooms. We were told that the elevator is only available to owners who pay dues for its use so we were forced to go up and down three flights with our toddler and stroller several times per day. The room was good-sized and clean but noisy because of the constant slamming of the external door to the "suite" of adjacent rooms. There was little in the way of amenities: no frig or microwave, a series of old broken cribs for our little one, and seriously insufficient lighting -- a couple of coiled florescent bulbs above the bed and another nowhere near the sink where it was needed. No lamps anywhere! The buffet breakfast was tasty, if a bit overpriced, but avoid the dining room where the menu is limited, the service slow and the cooking oil smells more toxic than the highest cholesterol chip shop in Manchester! On the good side, the pool and beach are clean and there are both restaurants and shops (cheap souvenir shops and higher-end jewelry and clothes boutiques) just across the street. We're looking forward to our return to Cancun -- just not at Kin Ha.

The hotel is in a perfect location. Staff was very helpful, courteous and friendly. Very nice for the price. It would have been nice to get more than one packet of coffee during our visit even if we did not pay all inclusive. Breakfast was great but could use more variety and waiters. Took long to get coffee refills or anything from waiters as they were busy 2 waiters for everyone. Restaurant on the beach is amazing. The food was great I had grilled chicken yucatan style and it was the best!!!!!! We would stay again.

The experience at this particular hotel was spectacular! The beach was just about as good as it gets! The hotel was clean, spacious, comfortable, and relaxing. We bought a package deal that included a rental car, all inclusive. However, when we went to A_i_ to pick it up, they wanted extra money that amounted to $400 U.S. dollars. We tried to reason with them by informing and demonstrating our all-inclusive rental agreement that was already paid for before we even arrived at Cancun. This seemed to be a standard practice with A_i_ because another person inside the rental car agency lobby had the same problem as well as another person sitting outside the agency. Speaking with other tourists at the hotel and at the beach, our situation was theirs as well. Even though we paid for the car as part of the package in advance, we ended up not getting a rental car and catching a taxi. This costed us the taxi and the rental car. O_bitz should be aware of this situation and take appropriate action.

Hotel facilities very nice, they have a convenience store inside little small ofer but enough for the stay little close the bus stop you can easily get down town and the party zone.

Beautiful beach! Request room close to beach (much quieter) food could use some work.. needs more flavor. I stayed close to beach and it made a world of difference in my sleep.