Dreams Cancun Resort and Spa All Inclusive
Hotel Overview
Relaxing vacation
We really enjoyed our vacation! The staff went above and beyond to make us feel at home and made...
See full review
-
Relaxed Vacation Couple
- 21 May 2012
5th Trip to Dreams
This is not a 5 star hotel, but it comfortable the food is good and the staff is very good.
See full review
-
Ted From Orlando
- 21 May 2012
This Unlimited-Luxury resort boasts 376 rooms and suites that are to sure fit any family's needs. All offer a private balcony with views of the ocean, beaches, lagoon or dolphins. Each room is luxuriously appointed with a king bed or two double beds, marble floors, elegant furnishings, seating area, daily refreshed mini-bar with soft drinks, bottled water, juices and beer, satellite TV & 24-hour room service, twice daily maid service, direct dial telephone. Several suites provide private whirlpools and other enhanced luxury amenities and services.
Shimmering pools,excellent gourmet a la carte restaurants, chic lounges and bars, Dreams Spa by Pevonia, endless daytime activities, .
The Punta Cancun Convention Center is conveniently located just minutes away.
AMENITIES:
SWIMMING POOL & OUTDOOR JACUZZI
BUSINESS CENTER
Open 24 hours a day. Computers with internet access, printer, copier, phone & fax, and computer accessories.
GAZEBO
A special place to say "I Do" with a magnificent view for that memorable occasion.
Dreams Spa by Pevonia
For those seeking a sanctuary for the senses, Dreams Spa by Pevonia offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating refreshing, invigorating and peaceful experiences.
FITNESS CENTER
BEAUTY SALON
Open Daily from 9AM - 9PM
ADDITIONAL AMENITIES
Concierge services and 24 hour front desk
24 hour room service
Currency exchange/ATM
Internet Access (additional charge)
Shopping on-site
SWIM WITH THE DOLPHINS AT DREAMS CANCUN!
Now you can swim with dolphins in Cancun!
Saasil, Kenek, Kichpam, Xcaret, Zama & Kookay have arrived!:
The Delphinus at Dreams Cancun provides guests with a world-class, interactive program that allows guests to observe these beautiful, inqusitive and friendly creatures close-up. See the dolphins move together as they jump, dive and flip right before your eyes! Learn about how they sleep, eat and communicate with one another while you come face to face with these amazing creatures. This ultimate swim experience will create everlasting memories.
Dreams Wedding in Paradise Package: ** This package is complimentary when booking a honeymoon Suite category or higher for a minimum of 7 nights or if 5 rooms are reserved on this site for a minimum of 3 nights at any room category. This package also applies for renewal of vows ceremony.
This complimentary package includes:
-Service of justice of peace or minister
-Wedding Organization and personalization by our professional Wedding Coordinator
-Preferential Location of the room in the category reserved
-Preparation and ironing of the wedding dress and grooms tuxedo/suit
-Complimentary room for the groom the night before the wedding (based on availability
-Bride`s Bouquet
-Boutonniere for the groom
-Wedding cake and sparkling wine for 10 guests
-Special turn down service at night
-15% discount on all Spa treatments (product purchases not included)
-Honeymoon Package
-Late check-out for Bride and Groom (based on availabiliy)
Restrictions/exclusions:Subject to Availability Double Occupancy Only.
Note: This package cannot be combined with the Dreams Eternity Honeymoon package & The complimentary wedding package cannot be deducted when purchasing other packages.
Dreams Cancun Resort and Spa All Inclusive Rooms
- Deluxe Dolphin Ocean View with Private Balcony
- All Deluxe rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Spectacular view to on-site dolphinarium plus view of the turquoise Caribbean Sea and Isla Mujeres from the comfort of a very ample balcony. . Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
- Deluxe 360 Sq.Ft Oceanfront with Private Balcony
- All Deluxe Ocean Front rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Magnifecent full view of the beautiful Caribbean Sea. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
- Club 380 Sq.Ft Oceanfront with Private Balcony
- All Club Ocean Front rooms are 380 sq. Ft. In size. These spacious luxury rooms are located in the tower section in front of the Caribbean and with direct access to the Caribe Beach. Each floor on the Tower has only 5 rooms and one suite, thus guranteeing you more privacy during your stay. All Club Ocean Front rooms offer personalized check-in and check-out with concierge service, luxury amenities, king size bed or two double beds, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
- Deluxe 360 Sq.Ft Dolphin front with Private Balcony
- Comfortable room with direct and unique view to the Delphinus Dolphin Experience including hammock on the balcony.
- SUPERSAVER Deluxe 360 Sq.Ft Lagoon View with Private Balcony
- The Supersaver version of the luxurious Deluxe! All Deluxe rooms are 360 sq. ft. in size and offer private furnished balcony. Superior amenities include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
- Club Junior Suite - 953 Sq.Ft Oceanfront with Jacuzzi
- All Club Jacuzzi Jr. Suite are 953 sq. Ft. In size. Located on the corners of each floor of the Club Tower and offer a spectacular view of the Caribbean. There is an ample balcony with Jacuzzi from which you will be able to enjoy the lights of the hotel zone at night. The suite, decorated with typically Mexican materials and colors, also includes a living room, dinning room and full bath. Personalized check-in and check-out with concierge service, luxury amenities, king size bed, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
- Deluxe 360 Sq.Ft Lagoon View with Private Balcony
- All Deluxe rooms are 360 sq. Ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Hotel Map
- Area served
- Cancun, Mexico
- Nearby airports
- CUN - Cancun International, 12 miles
- Area description
- Located 12 miles from Cancun International Airport. Our hotel is located in the heart of the hotel zone, with the best entertainment centers, world-class stores and Convention Center.
Amenities
- 24 Hour Room Service
- Babysitting/Child Services
- Bar/Lounge
- Barber/Beauty Shop
- Business Center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Fitness Center or Spa
- Fitness Room
- Free Parking
- Gift Shop
- Handicapped Rooms/Facilities
- Health Club
- High Speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- Night Club
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Spa Services
- Tennis
- Tour Desk
- Wireless Internet
Dining
- Himitsu Restaurant
- Located on the beach, enjoy Pan Asian specialties with a beautiful view of the lighthouse in Punta Cancun and the wonderful Caribbean Sea.
- Seaside Grill
- Located on the Caribe Beach, the Seaside Grill offers tropical cocktails and snacks, as well as seafood specialties, in an informal beach terrace area.
- Rendezvous
- Enjoy live music and tropical breezes at the Rendezvous Lobby Bar.
- Manatees
- Float up for a refreshing cocktail and relax in the shade at this luxurious swim-up bar.
- Barracuda
- This is the perfect place to enjoy a tropical drink under the shade of our thatched roof, overlooking the Caribbean.
- Sugar Reef
- Savor your favorite cocktail at the Sugar Reef beach bar.
- Azucar Caribbean Bar
- Considered the most prestigious bar in all the Mexican Caribbean, Azucar has the best live music. Dance the night away to the sounds of salsa, merengue, and other Latin rhythms. Situated just outside the lobby, only guests of Dreams Resorts & Spas receive complimentary admission & two cocktails.
- Oceana
- Enjoy fresh fish and seafood prepared on a mezquite grill and beautiful seaside views at the Oceana Restaurant. Open daily from 12 pm to 11pm for lunch, and dinner. For special occasions, enjoy a private, romantic dinner for 2 on our dock. Additional charge and advance reservations required.
- World Cafe
- Specializing in International cuisine, the World Cafe has an exciting decor and offers an international menu in a casual atmosphere. Air-conditioned dining area with open-air terrace.
- Coco Cafe
- Enjoy premium espressos, cappuccinos and pastries in a casual and relaxed atmosphere.
Meeting facilities
- Meeting Info
- Dreams Cancun Resort & Spa has six functional meeting rooms with a capacity of up to 800 people.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (1112)
Ratings and reviews for Dreams Cancun Resort and Spa All Inclusive
- All travelers (1,112) 4.3 / 5
- Business (3) 4.7 / 5
- Couples (639) 4.3 / 5
- Families (274) 4.2 / 5
- Friends (145) 4.2 / 5
- Singles (47) 4.4 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 4.3
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.6
- Room comfort:
- 4.4
- Location:
- 4.7
- Value:
- 4.4
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Relaxed Vacation Couple
Relaxing vacation
We really enjoyed our vacation! The staff went above and beyond to make us feel at home and made sure we didn't have to lift a finger. Great location and great food!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Ted From Orlando
5th Trip to Dreams
This is not a 5 star hotel, but it comfortable the food is good and the staff is very good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Walk to shopping and night life
Reviewer score
Would recommend
Ted From Orlando
Dreams Cancun is great
Not a fancy place, but it is clean the staff is great and you can.t have a better location. The food is good and you don't have to have reservations except for the Mexican Restaurant
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Walk to town for nightlife, restaurants and shopping
Reviewer score
Would not recommend
Lanu
Not bad location, but food was bad.
Bad food. Bad drinks. It's in a good location tho.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
dragon69
great place to relax and enjoy
3rd time here, however, seems to be more and more kids each time we come. its not really an issue except in the evening the kids should not be allowed in the bar area, taking up seats from the couples that can consume drinks. some families were at the swing bar till 11:30pm some evenings. i know its mexico but these children were under 10. might be time to move on..... if you have a family its a great place to go
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Shopping tip:
Short walk from hotel
be ready to bargain...do not except the first price they tell you
Reviewer score
Would recommend
zslave
Really Wonderful Resort
Had the best vacation at Dreams Cancun! The staff was excellent & your enjoyment was their first priority. Our room in the preferred tower was well worth the extra cost - quiet, romantic & simply huge. Dreams beach on the ocean side has had breakers installed which made for a great swimming experience without fear of being pulled under by huge waves. The one complaint we had is that the restaurants were very hot & stuffy & the food could have been much better. The room service menu is very limited but good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
JavBr
Staff Service
Overall it was just OK. First, the hotel needs some TLC (tender, love and care), some areas are very old and look neglected. I would recommend some mayor renovations to the rooms, specially the pyramid in front of the dolphins/ocean. Also, I would recommend to get rid of that "lagoon" and in its place get a bigger swimming pool, especially with high occupation of families there were times in the day that we could not relax at the pool because its so tiny and full of kids. The staff is not very friendly in general, but especially in the pool and beach area it was a pain to get service and once you get the attention of some waiter, he will disappear for hours, BAD SERVICE!!! I had to go to the bar and the snack bar from the beach by myself to get drinks and food. The concierge and front desk attendants had very bad attitudes on the last day, we did not have cash for the taxi and they just said that all taxis just take cash, but instead of looking for a solution for us they were very indifferent and did not give us any options (for example, charging to room hence credit card like others do).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
Hakan
Dolphin dream
We slept with the noises of dolphins. Meals could be better. Mexican restaurant was a nice gesture of the hotel. The hospitality was perfect.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Relaxed Now
Great getaway
I am a return visitor to Dreams . I had not been back in about 5 years. It shows a little age but despite that it makes up by the attentative staff, great location for walking distance to the hotspots, entertainment and food quality. I would definitely stay again but room upgrades need to be made like flat screen TV's and painting in some places that show age. Also, the spa staff experience seems to have declined so ask for a experienced person .
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Big Troll Dad
Dreams Cancun
The room was in the Club Tower which was nice. The View was absolutely astonishing. We got free WiFi in club Tower which sometimes would dropout. But, it still was good enough for just checking in on things. The bathroom was a disappointment. It needed renovating. I don't like the fact that they don't have bracelets. The staff worked hard to keep guests happy! The weather was really windy during our stay the last week of April. The hotel is more geared towards families.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
The Seaside Grill was our favorite restaurant. It opened at noon and was on the beach by the Club Tower.
- * includes taxes
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