£140.11 Avg/night
Rate and special offer based on Check-in 16 Mar 2013 Check-out 17 Mar 2013

Hyatt Regency Cancun

4 stars
Hotel Zone, PO Box 1201, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
244 reviews
Vacation to Paradise!

Hotel staff was wonderful during our recent vacation to Cancun! Especially Angel (Bellman), Edwin... See full review

  • Linda and Joe
  • 6 Feb 2013
Hyatt Cancun trip

loved the location, it's located at the end of the peninsula by the coral area, beautiful beach... See full review

  • vanessaSaltLake
  • 30 Jan 2013
Located on Punta Cancun with superb views of the Caribbean and offering a white-sand beach, this Hyatt resort is walking distance of top-notch shopping and nightlife.
Hyatt Regency Cancun's highlights include a 2-level pool divided by a waterfall, garden cabanas refreshed by soft tropical breezes, Bali beds, a magnificent beach, lounge chairs and palapas where you can enjoy delicious food and refreshing drinks from the restaurants and bars while relax and enjoy the beauty of the Mexican Caribbean and a Spa featuring ocean view massage and a variety of dining options.
Along the ocean and steps away from world class shopping malls, main restaurants, bars and nightlife. It features a sky-lit-dome topped atrium and 295 guestrooms with a private balcony to enjoy the outstanding views and surroundings.

Hyatt Regency Cancun features one of the finest pool facilities in Cancun. The pool has sunbathing chairs in the water for to enjoy the sun and swim-up bar for refreshing cocktails. For guest wanting a bit more quiet, the upper deck pool area offers a more relaxed setting.

The Hyatt Regency resort's full spa offers health beauty treatments, beauty salon, ocean-view massage services and natural spa products. Reservations are recommended 24 hours prior to preferred appointment date/time.

The Beach House Spa, located in the pool area in front of the ocean, includes a variety of massage cabins, including one facial massage cabin, and cabins with special equipment such as a Vichy bed and spa tub. Treatments options include a delightful chocolate wrap, hot stone massage, reflexology massage and couples massage. The spa also includes a beauty salon.

Hotel Amenities: Handicapped rooms/facilities, Pool divides by a waterfall Restaurans and Bars, Room service 24 hours, Free parking, Spa services, Bali beds, Wireless internet access (fee applies), Concierge, Fitness Center, Doctor on call 24 hours a day, Multilingual hotel staff, Beauty salon, Car rental desk, Currency exchange, Ice machine in all floors, Babysitting services, Laundry and valet, Safety-deposit boxes, Water purification system, Major credit cards accepted, Wedding arrangements, Travel agency.

Hyatt Regency Cancun Rooms

Standard Room with Balcony- 472 sq. ft.
Magnificent lagoon or city view from a private balcony welcome you to a 398 sq. ft offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, Voicemail, 24-hour room service, Iron/ ironing board and Concierge during regular hours
Ocean View w/Balcony-472 sq. ft.
Breathtaking premier views of the Caribbean Sea from a private balcony welcome you to a 398 sq. ft. offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, Chaise Lounge (rooms with one king bed), LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Voicemail, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, 24-hour room service, Iron/ ironing board and Concierge during regular hours.
Regency Club with Balcony-472 sq. ft.
Spectacular Caribbean Sea or lagoon views from a private balcony welcome you to a 947 sq. ft. on an exclusive VIP floor. Soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort with pampering amenities and one king or two double beds and modern bathrooms. Includes access to Regency Club Lounge that offers executive continental breakfast, a fine selection of cocktails and hors d'oeuvres in the evening, private check-in/out and personalized attention of our concierge. Including amenities as Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access, (fee applies), Deluxe Vanity Amenities, 24 hours room service, Iron/ ironing board , Dual line phones, Voicemail, Small dining table, Slippers, Hairdryer, Minibar, Individual air conditioning control, Robes, Coffee Maker, In-room safe and Concierge during regular hours.

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Hotel Map

21.1347 -86.743
Area served
The Hyatt Regency Cancun is located on the tip of the Cancun Peninsula and surrounded on all sides by the Caribbean Sea.
Nearby airports
Hyatt Regency Cancun is 24 kilometres (15 miles) from Cancun International Airport.
Area description
Located in Punta Cancun, right on the Caribbean Ocean and in the heart of the Hotel Zone, Hyatt Regency Cancun is just steps away from world-class shopping, restaurants and nightlife.

Amenities

  • 24 hour room service
  • Bar/Lounge
  • Barber/Beauty shop
  • Concierge
  • Conference facilities
  • Currency exchange
  • Doctor on call
  • Elevators
  • Fitness centre or spa
  • Fitness room
  • FREE parking
  • Gift shop
  • Handicapped rooms/facilities
  • Laundry service
  • Meeting/Banquet facilities
  • No smoking rooms/facilities
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa services
  • Tour desk
  • Wireless internet

Dining

The LOUNGE & Terraces
Lounge bar with relaxed atmosphere to delight sophisticated drinks by the lobby or on one of the outside terrace overlooking the Cancun hotel zone at night.
Open from 09:00 a.m to 12:00 midnight.
The POOL BAR
Poolside bar with swim-up section where you can enjoy your favorite drink as well as a variety of mid-day snacks and sandwiches.
Open from 09:00 a.m. to 06:00 p.m.
The GRILL
A sumptuous array of international cuisine located poolside with a breathtaking view over the Caribbean Sea.
Open from 12:00 noon to 11:00 p.m.
O
Located in the main lobby, O offers delicious energizing breakfast buffet or a la carte options. Inside setting or outside by the ocean overlooking the Caribbean Sea. Delight an irresistible variety of croissants, danish pastries and fresh breads made in our famous bakery.
Open from 06:30 a.m. to 12:00 noon.
The DELI
Treat yourself to a lovely breakfast at the terrace or grab something to enjoy during your adventurous day.
Open from 06:00 a.m. to 11:00 p.m.

Meeting facilities

Meeting Info
As well as offering the ultimate in comfort, cuisine and leisure, Hyatt Regency Cancun provides the perfect venue for your next Cancun conference, meeting or event for up to 400 people. Offering 8,630 square feet of function space in addition to outdoor spaces, the resort offers a full service business center and all guestrooms and public areas offer high-speed wireless Internet access. The Cancun Convention Center is conveniently located walking distance from the hotel and provides additional meeting

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (244)

Ratings and reviews for Hyatt Regency Cancun

Overall score

4 / 5
244 out of 244
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.1
Location:
4.5
Value:
4.1

86% would recommend to a friend.

Sort by:
Review this hotel
Review of Hyatt Regency Cancun

Reviewer score

4
Jorge20
new jersey
14 Feb 2013

really good!!

It was a great experience, If u go there u should do the hotels food credit, is worth it.just know that tips are not include. U got to pay them at checkout. .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

3
Movaldude
Souther California
13 Feb 2013

Nice getaway

For the most part it was good. We had some issues with the air conditioning not working like its supposed to. The room phone was not working the day we arrived. The room had a very nice view.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Review of Hyatt Regency Cancun

Reviewer score

4
JackRaf
San Antonio, TX
8 Feb 2013

Great Gataway

A very good place for a quick gataway. Staff excellent and a great value in their one for two dollars in meals and entertaiment.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

For one dollar you spent, Hyatt matches it. So, your meal is only half price. Excellent!

Review of Hyatt Regency Cancun

Reviewer score

5
Linda and Joe
Las Vegas, NV
6 Feb 2013

Vacation to Paradise!

Hotel staff was wonderful during our recent vacation to Cancun! Especially Angel (Bellman), Edwin (server at O Restaurant), and a very sweet older lady in housekeeping (unfortunately didn't get her name). The Beach House Spa was wonderful! The Grill has very good food and mango margaritas. The Deli also has great sandwiches and gelato -- they only take Pesos or credit cards though at the Deli. Also you can get your boarding passes printed there (for a small fee). The only downfall would be that it is all tiled floors, so tends to be a little noisy (you can hear when people around you move their chairs, ottomans, etc. But I would definitely recommend this hotel. It's in walking distance to other restaurants, StarBucks, and shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Plaza Le Fiesta Mexican Outlet is in walking distance. It is a very large outlet: clothing, sunglasses, food, alcohol, and they also have souvenirs and a little deli area. Worth the walk, as across the street are other restaurants to try. Also across from the hotel is Paloma Bonita (opens at 6pm) -- great food and ambiance!

Review of Hyatt Regency Cancun

Reviewer score

4
Erna
New York, NY
31 Jan 2013

excellent professional staff, warm atmosphere

It is not an all inclusive hotel, but we found the extra expense for breakfast was well worth it, especially when purchasing the credit in advance. otherwise food is prohibitively expensive. Also, the rooms facing the ocean are excellent, but the ones facing the back have a nagging noise from the generator across the street. room cleanliness and comfort is superb, staff is warm and hospitable

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: In Hotel

purchase the credit in advance if you want to eat at the hotel, it's half the price on the menus, but tips are not included in the deal.

Review of Hyatt Regency Cancun

Reviewer score

5
vanessaSaltLake
Salt Lake City
30 Jan 2013

Hyatt Cancun trip

loved the location, it's located at the end of the peninsula by the coral area, beautiful beach front!and spa. jetskis available from the beach front would have been nice. Overall very good value and very close to local attractions.And the restaurant O a plus

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

4
Bob the explorer
San Antonio
28 Jan 2013

In town and great swiming

If I could bring my grand kids anywhere it would be to here. The staff are very helpful and the food is very good. Close to everything you can do in Cancun too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

Go to the beach early.

Review of Hyatt Regency Cancun

Reviewer score

4
Chicago Tommy
Indiana
28 Jan 2013

great winter getaway

Great location,excellent staff. Beach was terrific. Pools were clean and well maintained.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

4
Bernie from Dunedin
Dunedin, New Zealand
26 Jan 2013

Tasteful taste of Mexico

Lovely hotel room but the aspect left a little to be desired. The staff were very helpful. Location was good and within easy access to the lovely beaches of Cancun and the township

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Not Applicable

Make sure you go to Xcaret when in the area as I have been told its lovely but we didn't know and missed going there.

Review of Hyatt Regency Cancun

Reviewer score

5
vacationallieverwanted
New York City
19 Jan 2013

Awesome

Best hotel ever. Quiet, beautiful, serene the best

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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