£182.06 Avg/night
Rate and special offer based on Check-in 19 May 2014 Check-out 22 May 2014

Iberostar Cancun - All inclusive

4 stars
Boulevard Kukulcan, Km. 17, Cancun, 77500
Hotel Overview
Reviewer score
4.1
out of 5
68 reviews
Dream Vacation

For us this is a 5-star hotel, everything from the location to the service and entertainment. We... See full review

  • deast
  • 25 Dec 2013
Best Hotel In Cancun

Iberostar is a fantastic hotel! Every place in the hotel is an excellent size; the bedrooms, dining... See full review

  • JWiest
  • 4 Dec 2013
Iberostar Cancun is an upscale all-inclusive hotel located on one of the world's most beautiful beaches with spectacular views of nature and the sea. This is the only hotel in Cancun with an 18-hole golf course, a luxurious spa, a modern fitness center, a spectacular convention centers offering 49,000 square feet of versatile meeting facilities in 22 meeting rooms and 60, 000 square feet of outdoor space for events and social activities. Iberostar Cancun also features 7 magnificent infinity pools, 1 professional soccer field, 2 tennis courts, 1 buffet restaurant, 1 snack bar, 4 specialty restaurants, one modern sports bar, one ice cream parlor and one cigar bar. This property also offers a complete activity program for the entire family that includes a kids club featuring a water park. Guests also have access to the following services at an additional cost: use of meeting rooms at convention center, golf course, wedding planning, spa & beauty salon, babysitting service, laundry service, 24 hrs internet and medical service. The hotel also offers children facility, lobby, reception and table tennis.

Iberostar Cancun - All inclusive Rooms

Standard Ocean View With Balcony
Amenities range from indoor Jacuzzis, balcony, a dining and an outside sitting area complete with comfortable couch or a hammock, there is bathtub in every room. Plus, of course, the comforts of home like an iron board, a safe deposit box, a mini-bar (refilled every day), a hair dryer, satellite TV, ceiling fan, air conditioning, alarm clock, tea and coffee making facilities, telephone handrail shower, bathtub. And don't forget, room service is available 24 hours a day. One Concierge desk per building.
Standard Ocean View
Standard Room offers 1 king or 2 double beds with air conditioning, alarm clock, balcony / terrace, air conditioning, bathroom amenities, cable / satellite TV, CD player, color TV, ensuite / private bathroom, hairdryer, internet access - at cost, iron / ironing board, laundry service - at cost, mini bar, radio, room service - 24 hrs, safe in room, tea and coffee making facilities, telephone and mini refrigerator.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness centre or spa
Spa
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
Childcare Service
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking

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Hotel Map

21.0678 -86.7801
Area served
Cancun.
Nearby airports
Cancun International Airport.
Area description
Just 15 minutes away from Cancun International Airport and only few minutes away from Cancun main attractions.

Nearby points of interest

  • Playa Delfines: 0.2 mi
  • Iberostar Cancun Golf Course: 0.5 mi
  • Avenida Kukulkan: 2.1 mi
  • Wet'n Wild Cancun: 2.7 mi
  • Dolphinaris Cancun: 3 mi
  • Interactive Aquarium: 3.1 mi
  • El Rey Ruins: 3.2 mi
  • Riviera Cancun Golf: 4.4 mi
  • Playa Tortugas: 5.7 mi
  • Museo Maya de Cancun: 5.9 mi
  • Dubai Palace Casino: 6 mi
  • Avenida Tulum: 7.1 mi

Dining

Restaurant
4 Specialty Restaurant - Gourmet, Japanese, Steak House & Mexican (Reservations are required & Dress Code Apply). 1 Buffet Restaurant and 1 snack bar.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (68)

Ratings and reviews for Iberostar Cancun - All inclusive

Overall score

4.1 / 5
68 out of 68
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.2
Location:
4.4
Value:
4.1

87% would recommend to a friend.

Sort by:
Review of Iberostar Cancun - All inclusive

Reviewer score

4
traveling guy
boston, ma
25 Mar 2014

Great beach, okay room & food

The beach was beautiful and the pool was very nice. I wish they were more covered beach chairs. The room seems a little old and has an odd smell that hits you when you first enter the room. The bathroom in the standard ocean view room was also small. The staff were super friendly and they always bring you the right drink making the vacation very relaxing. The food was just okay. I was surprised that they do not offer more mexican food.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Entertainment tip: Short walk from hotel

Parasailing was very full

Review of Iberostar Cancun - All inclusive

Reviewer score

4
Victor el suertudo
Dalton, Georgia
24 Mar 2014

Cancun what up✌

It was a great vacation experience, not long enough, but now I know not to just go for the weekend. I wish they carried corona though, it's not a beach without corona. I would like to return to iberostar again. It was close to the night clubs, plazas, and the airport. All of the staff was great, none invading, but always there when we needed anything.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Shopping tip: Short drive from hotel

La isla plaza

Review of Iberostar Cancun - All inclusive

Reviewer score

4
Jenn traveler G
Vermont
6 Mar 2014

Great all inclusive

Just returned from 8 days at Iberostar and had a great experience. Food was diverse and plenty, room was comfortable but average, bathroom was a bit small but nice. Hotel was beautiful. They had great entertainment at night and the staff was excellent and attentive. Service was awesome. We played one round of golf and course was superb. Location was beautiful!,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Iberostar Cancun - All inclusive

Reviewer score

4
Meech143
Oregon
28 Dec 2013

Christmas vacation

Hotel was very clean, rooms had air conditioning, food and restaurants were also very satisfying...staff speaks minimal English but wasn't bothered by this because they were all very accommodating...great pools big beautiful beach front but this side of cancan has very rough waters year around, beaches tagged with red flags, so don't expect to take advantage of the free water activities the hotel provides, but you can parasail and seadoo for a cost....city bus passes by hotel so you can go into cancan for a minimal cost....I would stay here again, we were there for seven days and that was perfect

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Iberostar Cancun - All inclusive

Reviewer score

4
Traveler MW
Kansas City
26 Dec 2013

great family vacation

Really enjoyed the all inclusive experience. The hotel staff was extremely helpful and nice. A lot to do on the resort property. Our 20s age boys had a great time getting to know other kiids through volleyball and other activities.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Entertainment tip: Short walk from hotel

Take time early to get to know all of the things around the resort to do - eat, activities, entertainment. It took us a few days to figure out all of the activities.

Review of Iberostar Cancun - All inclusive

Reviewer score

5
deast
Kansas City, MO
25 Dec 2013

Dream Vacation

For us this is a 5-star hotel, everything from the location to the service and entertainment. We have been in Cancun five times and three of them at Iberostar. Christmas is also a wonderful time to be in Cancun and away from the cold. Iberostar-Cancun has one of the best beaches we have seen. The staff is very friendly and helpful. The food is great both the buffets as well as the reservation restaurants. We enjoy seeing the same people every time we go back, they have become our friends and look forward to seeing them again soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Not Applicable

Book transportation to and from hotel when buying the package, this will save time, money and frustration when navigating the maze of vendors trying to sell you a ride.

Review of Iberostar Cancun - All inclusive

Reviewer score

4
tenndent
knox,tn
8 Dec 2013

good for price

was good buy for price true 4 star spa was way over priced

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Review of Iberostar Cancun - All inclusive

Reviewer score

5
JWiest
Greeley, CO
4 Dec 2013

Best Hotel In Cancun

Iberostar is a fantastic hotel! Every place in the hotel is an excellent size; the bedrooms, dining areas, swimming pools, theater and the lobby lounge. Our bedroom was so nice and clean. The beds are very comfortable and the view from the patio is amazing. I want to thank the waiters for being very appropriate and help, also the bedroom maids for keeping our bedroom clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

great selection, a lot of everything.

Review of Iberostar Cancun - All inclusive

Reviewer score

4
J. Rae
Hubertus WI
1 Dec 2013

Beautiful location

My husband and I returned last night from 8 days in Cancun at the Iberostar. The location of this hotel is beautiful, quiet and not crowded. The staff is friendly and accommodating. When checking in ask to see a map of the room they are suggesting. All rooms have an ocean view, ask to be on the side of the pool and grounds, as the other side overlooks the convention center roof, ugly. Beautiful private beach, the grounds and pools are beautiful, well cared for and maintained. There is always room to sit whether you are at one of the pools or the beach. There are two hot tubs....we tried one and it definitely could have been warmer. The food at the buffet was always plentiful and had a beautiful presentation. If I can say anything having come from a restaurant family is that the food was not always warm. If you bring large Schafer pans of eggs out HOT and place them under heat lamps, they should stay very warm for quite a while. Eggs along with other things were not kept warm enough. My suggestion until staff gets this straightened out is to eat from the stations where they are preparing food so that it is hot such as the omelets, chicken, and pasta bar, delicious. We used the hotel app to make a reservation at 6:30 the following evening in one of the restaurants and it showed that we had the reservation. When we got to the restaurant we did not have a reservation. Very disappointing as they suggest you download this app. There was a party of six that canceled two, so it worked out, just disappointed in the technology end of it. The steak restaurant over cooked our steaks, but the buffet there was delicious. The Japanese restaurant really pushes you to order what the chef is preparing on the grill in front of you, but it was hot and good. Typical Asian cuisine. Having said this, we never went hungry or thirsty. The lobby bartenders Alfredo, who has worked here 12 yrs and Gabriel also a long time employee, are always willing to please. FYI if there is a drink that you would like that is not on one of their two menus ask....they make many things not on the menu, such as Long Island Ice Teas, delicious! The rooms were always clean, and the beds made special with rose pedals and flowers;-). Over all this hotel is in a beautiful location, is clean and well cared for. The staff is polite and friendly. Well worth the money!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Shopping tip: Short drive from hotel

Take bus r1 or r2 to go a short drive straight up the main road to Kukukan plaza to go shopping. The Taxco jewelry here is much cheaper than you will find from vendors at the hotel. The bus is 9.5 pesos or a dollar. You can also take the R27 which will also go all the way to mall of the Americas. At markets never pay what they are asking or in the hotel at vendors!!! I live in Mexico things were way over priced sometimes by as much as 10 times!!!! I want the Mexican people to make money but not take advantage. Be smart.

Review of Iberostar Cancun - All inclusive

Reviewer score

5
Rhena
Miami, FL
20 Sep 2013

BEST VACATION

Perfect! Perfect! Perfect! This was one of the best vacations I have ever been on. The Iberostar Cancun was amazing. I went with my boyfriend September 6th to the 9th. Don’t listen to those reviews bashing this place because they clearly do not know what they are talking about or they must have been staying someplace else lol. The staff was amazing, everyone was friendly and helpful. The resort was clean and we had an amazing view. Here’s a tip ask for a pool view which also faces the ocean, it’s the best view there. Our room was a nice size with a king bed and even a couch, there was cable TV and a fully stocked fridge free of charge. The food was good at the specialty restaurants (there are 4). The food was just average at the buffet because it could use some more seasoning and flavor on the food but it was edible. My favorite restaurants were the hibachi and the gourmet. They had lobster, shrimp, duck, it was amazing. There is also a burger spot outside close to the pool. They serve burgers, fries, hot dogs and drinks only. It was pretty good and they made the best drinks there as well. There is also a swim up bar, and a bar in the lobby. Wifi is also available in the lobby and I happened to pick up wifi in my room on the third floor when I was on the balcony so that was great. The shows at night were cheesy but very well put together, there is a different show every night. Like 80’s night theme or Mr. Iberostar. There is also a spa and a sports bar upstairs. The resort is gated, so you totally feel safe. Everything was perfect, I recommend this hotel 100%. I’ve traveled to many places and stayed at many all exclusives and this was one of the best. It was beautiful and you get more than you pay for. I will defiantly be going back and staying there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

4 specialties restaurants, be sure to make your reservations as soon as you get there or in the mornings. They fill up quick. Its free and the food is good!

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