£221.71 Avg/night
Rate and special offer based on Check-in 18 May 2016 Check-out 21 May 2016

Iberostar Cancun - All inclusive

4 stars
View map of Boulevard Kukulcan, Km. 17, Cancun, 77500

Hotel Overview

Reviewer score
4.1
out of 5
92 reviews
Had great time

The hotel was amazing!! The private beach was great the infinity pool had an amazing view of the... See full review

  • alejandro w.
  • 4 Dec 2015
Perfect for a golf vacation

The golf course is directly on the resort grounds, is in wonderful shape, with interesting holes.... See full review

  • Cedric G.
  • 19 Nov 2015
With stylish and sleek accommodations set in a beachfront location, Iberostar Cancun - All inclusive makes for an ideal haven for holidaymakers looking for a vibrant getaway in this side of south eastern Mexico. This Cancun hotel with a private beach and golf course are within easy access to other attractions in the area such as La Isla Shopping Village, Aquaworld and Interactive Aquarium. Aside from teeing off at the 18-hole golf course, vacationers can also take a refreshing dip in the outdoor pools or enjoy the thrills of the slides in the water park. Visitors enjoy other activities like lawn tennis and football at the sports facilities, unwind with treatments at SPA Sensations, or catch live performances at Telon Theater. Guests at Iberostar Cancun can indulge in Japanese, French, Mexican and international cuisines at any of the seven restaurants, or have refreshing drinks while marvelling at the sea view at any of the six bars on site. For corporate and banquet events, the hotel features a convention centre that can accommodate up to 2,500 people. Wi-Fi access in common areas is on offer.
Rooms
The 426 rooms, suites and villas at Iberostar Cancun - All inclusive are fitted with Caribbean Mexican-themed decors. All are equipped with modern facilities such as alarm clock with CD, cable 32-inch LCD TV, air conditioning, hairdryer, iron/iron board, safe deposit box, work desk, mini bar, sofa bed and en suite bathroom with tub and shower. Some accommodations are on the beachfront. Other units have ceiling fan, balcony/terrace, living and dining areas, and Jacuzzi. Wi-Fi access is on offer for a fee.
Highlights
  • Family-friendly hotel in a beachfront location
  • 260 yards of golf course with 18 holes and Par 72
  • SPA Sensations, Telon Theater and water park
Nearby attractions
  • Aquaworld (1.2 mi/2 km)
  • Interactive Aquarium (3.2 mi/5.1 km)
  • La Isla Shopping Village (3.2/5.1 km)
  • Wet'n Wild (3.7 mi/5.9 km)
  • Parque Urbano Kabah (6.2 mi/10 km)
  • Zona Arqueologica: El Meco (9.9 mi/16 km)

Iberostar Cancun - All inclusive location and nearby area

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Iberostar Cancun - All inclusive Rooms

Standard Ocean View With Balcony
Amenities range from indoor Jacuzzis, balcony, a dining and an outside sitting area complete with comfortable couch or a hammock, there is bathtub in every room. Plus, of course, the comforts of home like an iron board, a safe deposit box, a mini-bar (refilled every day), a hair dryer, satellite TV, ceiling fan, air conditioning, alarm clock, tea and coffee making facilities, telephone handrail shower, bathtub. And don't forget, room service is available 24 hours a day. One Concierge desk per building.
Standard Ocean View
Standard Room offers 1 king or 2 double beds with air conditioning, alarm clock, balcony / terrace, air conditioning, bathroom amenities, cable / satellite TV, CD player, color TV, ensuite / private bathroom, hairdryer, internet access - at cost, iron / ironing board, laundry service - at cost, mini bar, radio, room service - 24 hrs, safe in room, tea and coffee making facilities, telephone and mini refrigerator.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness centre or spa
Spa
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
Childcare Service
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking

Nearby points of interest

  • Playa Delfines: 0.2 mi
  • Avenida Kukulkan: 2.1 mi
  • Wet'n Wild Cancun: 2.7 mi
  • Dolphinaris Cancun: 3 mi
  • Interactive Aquarium: 3.1 mi
  • El Rey Ruins: 3.2 mi
  • Riviera Cancun Golf: 4.4 mi
  • Playa Tortugas: 5.7 mi
  • Museo Maya de Cancun: 5.9 mi
  • Dubai Palace Casino: 6 mi
  • Avenida Tulum: 7.1 mi

Dining

Restaurant
4 Specialty Restaurant - Gourmet, Japanese, Steak House & Mexican (Reservations are required & Dress Code Apply). 1 Buffet Restaurant and 1 snack bar.

Hotel Policies

Check-in:
15:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Iberostar Cancun - All inclusive

Overall score

4.1 / 5
5.01.0
92 out of 92
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
4.1
Location:
4.3
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of Iberostar Cancun - All inclusive

Reviewer score

5
5.01.0
alejandro w.
Family
N/A
4 Dec 2015

Had great time

The hotel was amazing!! The private beach was great the infinity pool had an amazing view of the the ocean. Overall fantastic

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Iberostar Cancun - All inclusive

Reviewer score

4
5.01.0
Arthur Y.
Couples
N/A
23 Nov 2015

Great stay

nice place to stay had a very good time we would back again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Iberostar Cancun - All inclusive

Reviewer score

3
5.01.0
Jim T.
Couples
North Richland Hills
21 Nov 2015

There's better in Cancun

We stayed in this hotel when it was a Hilton Hotel and found that Iberostar had not renovated the rooms. The rooms need to be renovated. The sink and tub drain stoppers did not work. Our room safe did not work and had to be replaced by maintenance dept. causing us to have to stay in our room until the work was done. The food was not that good. We have stayed at RIU Hotels where the food is better. The only saving grace is that the pool area and beach are nice. Did not like Iberostar placing beds next to the pool. One can get more pool chairs next to the pool allowing more people to have a better view of pool and being able to watch their valuables better. The lobby and restaurants are clean. Hotel staff and workers were helpful and friendly. This is our 11th trip to Cancun, and we have stayed at different resorts. Will not return to this Iberostar.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Couples

Review of Iberostar Cancun - All inclusive

Reviewer score

5
5.01.0
Cedric G.
Couples
N/A
19 Nov 2015

Perfect for a golf vacation

The golf course is directly on the resort grounds, is in wonderful shape, with interesting holes. The staff, food and room are all top notch. Never had a reason to leave the resort!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Iberostar Cancun - All inclusive

Reviewer score

3
5.01.0
Dani
Couples
Iselin
15 Nov 2015

Great Vacation Ok Hotel

We had a great vacation the hotel was ok. They lost our reservation which they said happens often so that's not good. Food was ok with the steak house Restaurant being the best food there.(Reserve specialty restaurants before arriving) We could only get 9pm reservations our entire 6 days there.Overall not bad for the price. The beach is beautiful & there is a lot to do in the area!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Review of Iberostar Cancun - All inclusive

Reviewer score

5
5.01.0
tequizatoo
Couples
N/A
20 Oct 2015

Iberostar great Retreat

Great location, staff and food. Restaurants were very good. Did not have opportunity to try Mexican Restaurant. Japanese Hibachi Restaurant was best. Shower area was small, rest of room was great and great caribbean view. All staff very attentive and friendly. Would return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Iberostar Cancun - All inclusive

Reviewer score

5
5.01.0
Todd
Family
N/A
27 Sep 2015

Great Family Vacation!

We traded the first week in August. We have been to cancun several times before this is the nicest resort we have stayed in. Pluses include food (very good and nice variety), views from ocean front room (excellent ask for pool side other side is horrible looks over a green roof), pool area (spacious, no trouble finding chairs, multiple pools and spectacular infinity pool), location (easy to get to our excursions), wait staff (very pleasant especially carlos in main buffet he is excellent!!) , swim up bar (nice, in the shade and good bartenders you don't have to wait long even when busy), nightly shows (it was nice to have entertainment - most shows were just ok) , rooms (average size but clean, beds comfortable, nice big area with sinks and mirror to get ready but very small toilet and shower area). Now for what needs improvement - reservations to restaurants (hard to get only had 2 available for our entire stay), seaweed (ridiculous amount spoils the view of water edge)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Iberostar Cancun - All inclusive

Reviewer score

4
5.01.0
Gus S.
Family
N/A
19 Aug 2015

Ok for family.

Service was very good, staff were very courteous, out door bar service a okay, room was clean though very out dated. Not too much for kids entertaining. I would rate them overall 3 1/2 stars or if I want to push it, it would be close t0 4 stars. The lobby look attractive. the evening shows were very entertaining and it was managed by outside entertainment company so it might be change time to time. There are better hotel to chose from for the bucks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Review of Iberostar Cancun - All inclusive

Reviewer score

4
5.01.0
Angeles A.
Family
N/A
7 Aug 2015

Great family trip

Great pools great food and amenities. The room was just OK. I think it needs a little update, but to be honest we were all day outside. The pools are great. The shows are very good. We had a good time

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Family

Review of Iberostar Cancun - All inclusive

Reviewer score

4
5.01.0
vacationers from Michigan
Couples
Dearborn
20 Jul 2015

not what I expected

This was my fourth trip to Cancun, if it was my first trip I probably would have been a lot happier. This overall experience was OK. My biggest complaint was there was no ocean access (the hotel leads to an approximate 8 inch drop off that led into the ocean, where the beach was full of seaweed). I have stayed at other resorts that had seaweed, which they cleaned from beach front...not here. The second biggest complaint was the specialty restaurants did not measure up and the buffet did not offer the biggest variety, although the food was always fresh and hot. On the positive side, the pool layout was wonderful and never felt crowded. The entertainment was enjoyable and the property and our room were always clean. I spoke with a couple that had previously been to Iberostar resorts and they said this was by far the worst. I have to say I had much higher expectations which led to some of my disappointment.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Couples

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