eBookers UK

Radisson Hacienda Cancun

3 stars
AV. CARLOS NADER LOTES 1 2 7 3, Cancun, 77500
Hotel Overview
Reviewer score
3.5
out of 5
28 reviews
The hotel is a very friendly hotel.

The hotel is a very friendly hotel. The staff are great and do every thing to ensure your stay is... See full review

  • Anonymous
  • 24 Apr 2011
Great for the price!

Everything was great . we got a lot information and discounts from the hotel. we spent most of the... See full review

  • Anonymous
  • 8 May 2010

Amenities

  • High speed internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Elevators
Executive level
Ice machine
24 hour security
Phone service
Activities
Outdoor pool
Jacuzzi
Children's activities
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Room service
Meal plan - Continental
Services
24 hour front desk
Business centre
Maid service
Laundry service
Babysitting/Child services
Concierge desk
Wake-up service
Multilingual
Safe deposit box
Shops/Commercial services
Tour desk
Car rental desk
Conference facilities
Gift shop
Copy service
Currency exchange
Internet
High speed internet
Parking
FREE parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Grab bars in bathroom
Room
Cable or sat. TV
Safe
Free newspaper
Hairdryer in room
In room movies
Iron
Ironing board
Smoke detectors

Description

Located in downtown Cancun, this hotel is great for business or families, just a few minutes from beautiful white sand beaches( free shuttle to the beach) and area attractions, combines the architectural charm of colonial Mexico with modern comfort.

To make guests feel at home, our downtown Cancun hotel rooms and suites feature an array of convenient amenities, such as in-room movies, free high-speed, wireless Internet access, multi-line telephones and more. Whether you are traveling on business or leisure, the Radisson offers the perfect home away from home for your trip to Mexico.

Executive floor with continental breakfast, afternoon appetizers. Deluxe amenities are provided on this level to include an exclusive registration desk, club lounge, concierge, and business center. Cancun catering to both business and leisure guests, within walking distance to tourist attractions, bars, nightclubs, restaurants, craft markets and shopping malls.

Our restaurant serves fresh Mexican specialties and international cuisine. Drinks and live music are available in the lobby bar, and our Cancun hotel also features a poolside bar. The "El Granero" restaurant with Mexican and Int'l specialties is open from 7am to 11pm. "El Patio" snack pool bar serves drinks and light lunch from 11am. "El Campanario" lobby bar is open 11am to 12am.

Our hotel amenities include:

Babysitter
Beauty salon
Bilingual staff
Business Center with free high-speed, wireless Internet access, e-mail, secretarial assistance, photocopier and scanner (open 7am-10pm)
Children 12 and under stay free in the same room with an adult
Complimentary shuttle service to "La Cabaa"
Currency exchange
Doctor
Dry-cleaning and laundry services
Fitness Center including treadmill and weights (open 7am-10pm)
Gift shop
Outdoor swimming pool with swim-up bar
Rent-a-car desk
Room service (available 7:00am-1am)
Tennis court
Travel agency desk

Now Featuring Business Class area including:
-Early check-in subject to availability
-High Speed Internet Access
-Ihome Radio-Clock with iPod connection
-Upgrade to next room category - subject to availability
-Working desk
-Safety Deposit box - laptop size
-Bathroom amenities / Bathrobe and slippers
-Welcome drink
-Daily Breakfast for one person

Radisson Hacienda Cancun Rooms

Standard
Standard room with king bed

Hotel Map

21.1686 -86.8242
Area served
Cancun Downtown
Nearby airports
Cancun Airport
Area description
Cancun Downtown

Hotel Policies

Check-in:
1200
Check-out:
0100

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (28)

Ratings and reviews for Radisson Hacienda Cancun

Overall score

3.5 / 5
28 out of 28
Amenities:
3.8
Room cleanliness:
3.8
Hotel staff:
4.1
Room comfort:
3.6
Location:
3.4
Value:
3.8

75% would recommend to a friend.

Sort by:
Review this hotel
Review of Radisson Hacienda Cancun

Reviewer score

3
Teclitas Dad
las vegas Nv
28 Jul 2012

it's okey

Room fresh,clean,quiet; hotel near taxis,bus,groceries stores.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
3
Sightseeing tip: Not Applicable

Do not take taxi from the hotel because is double pay

Review of Radisson Hacienda Cancun

Reviewer score

2
Big0
Chattanooga, TN, USA
28 Apr 2012

Cancun Hotel

Hotel is ok for short stay. I would only stay if your not going to be their long.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Dining tip: In Hotel

Food was ok

Review of Radisson Hacienda Cancun

Reviewer score

3
Americantraveler
Business
Florida
6 Apr 2012

Nice hotel in downtown

I was pleasantly surprised by the nice hotel in down town. Not on the beach but in an authentic part of town. Able to taxi any where and a block away from the bus route. Loved the food in the restaurant! Great service. Nice pool area! Would recommend for off the beach hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

If you are tired and don't feel like leaving hotel, the restaurant was a great alternative.

Review of Radisson Hacienda Cancun

Reviewer score

1
Anonymous
Business
nyc
8 Jun 2011

got robbed

after being robbed the manager would not call the police or let me use the phone since cards were already used had to beg just to call a 800 #

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Review of Radisson Hacienda Cancun

Reviewer score

3
Anonymous
[@] adelanto ca 92301
5 May 2011

exelente

everything was ok perfect service

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
5
Review of Radisson Hacienda Cancun

Reviewer score

4
Anonymous
dallas
1 May 2011

review radisson hacienda cancun

good location; very accomodating; great personnel. quiet; nice pool area; not chintzy on amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Radisson Hacienda Cancun

Reviewer score

5
Anonymous
Not Provided
24 Apr 2011

The hotel is a very friendly hotel.

The hotel is a very friendly hotel. The staff are great and do every thing to ensure your stay is plesant. The pool area is great place to meet other guests.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
4
Value:
4
Review of Radisson Hacienda Cancun

Reviewer score

3
Anonymous
Montezuma, GA
23 Jan 2011

Good For A Few Nights

The hall I was on was in the midst of being remodeled - late into the night. Nice staff and okay for what it was, a few nights stay before flying out. Nowhere near the beach of course for the cheap rates, but the pool in the courtyard was nice! TV in my room (which appeared to have been remodeled) was pretty bad. If you're there to see Cancun, who cares, but just an FYI, Tube style TV with a bad picture and few English speaking channels (no CNN or BBC World News - say what?).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
5
Review of Radisson Hacienda Cancun

Reviewer score

3
Anonymous
Long Island, NY
28 Nov 2010

Ok for a short stay

The hotel was good for a short stay. We only stayed one night. The rooms have a mildew smell. That night was raining heavily and the water came in through the window seal.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

The best breakfast at the flea market (mercado 28th). Good food and cheap.

Review of Radisson Hacienda Cancun

Reviewer score

1
Anonymous
Littleton, CO
5 Jul 2010

[...]

DELUXE MY BUTT! It took forever to find it! When we did we were very alarmed at the location. Everything was so hurried we didn't have time to even think. [...] check-in only to get a small dingy room with a view of a MacDonald's sign. The pool was mossy and dirty. The hotel was doing construction work so the jack-hammer was in full use. We decided to leave within a 1/2 hr. citing our complaints but were still forced to pay $185.00. O[...]. $185.00 will get you a night in the Hotel Zone, a beautiful safe 5 star Hotel, PLEASE do not waste you money here. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
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