£48.65 Avg/night
Rate based on Check-in 15 Mar 2013 Check-out 17 Mar 2013

Radisson Hacienda Cancun

3 stars
AV. CARLOS NADER LOTES 1 2 7 3, Cancun, 77500
Hotel Overview
Reviewer score
3.5
out of 5
28 reviews
The hotel is a very friendly hotel.

The hotel is a very friendly hotel. The staff are great and do every thing to ensure your stay is... See full review

  • Anonymous
  • 24 Apr 2011
Great for the price!

Everything was great . we got a lot information and discounts from the hotel. we spent most of the... See full review

  • Anonymous
  • 8 May 2010
Located in downtown Cancun, this hotel is great for business or families, just a few minutes from beautiful white sand beaches( free shuttle to the beach) and area attractions, combines the architectural charm of colonial Mexico with modern comfort.

To make guests feel at home, our downtown Cancun hotel rooms and suites feature an array of convenient amenities, such as in-room movies, free high-speed, wireless Internet access, multi-line telephones and more. Whether you are traveling on business or leisure, the Radisson offers the perfect home away from home for your trip to Mexico.

Executive floor with continental breakfast, afternoon appetizers. Deluxe amenities are provided on this level to include an exclusive registration desk, club lounge, concierge, and business center. Cancun catering to both business and leisure guests, within walking distance to tourist attractions, bars, nightclubs, restaurants, craft markets and shopping malls.

Our restaurant serves fresh Mexican specialties and international cuisine. Drinks and live music are available in the lobby bar, and our Cancun hotel also features a poolside bar. The "El Granero" restaurant with Mexican and Int'l specialties is open from 7am to 11pm. "El Patio" snack pool bar serves drinks and light lunch from 11am. "El Campanario" lobby bar is open 11am to 12am.

Our hotel amenities include:

Babysitter
Beauty salon
Bilingual staff
Business Center with free high-speed, wireless Internet access, e-mail, secretarial assistance, photocopier and scanner (open 7am-10pm)
Children 12 and under stay free in the same room with an adult
Complimentary shuttle service to "La Cabaa"
Currency exchange
Doctor
Dry-cleaning and laundry services
Fitness Center including treadmill and weights (open 7am-10pm)
Gift shop
Outdoor swimming pool with swim-up bar
Rent-a-car desk
Room service (available 7:00am-1am)
Tennis court
Travel agency desk

Now Featuring Business Class area including:
-Early check-in subject to availability
-High Speed Internet Access
-Ihome Radio-Clock with iPod connection
-Upgrade to next room category - subject to availability
-Working desk
-Safety Deposit box - laptop size
-Bathroom amenities / Bathrobe and slippers
-Welcome drink
-Daily Breakfast for one person

Radisson Hacienda Cancun Rooms

Standard
Standard room with king bed

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Hotel Map

21.1686 -86.8242
Area served
Cancun Downtown
Nearby airports
Cancun Airport
Area description
Cancun Downtown

Amenities

  • 24 hour front desk
  • 24 hour security
  • Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Air conditioned
  • Babysitting/Child services
  • Bar/Lounge
  • Bus parking
  • Business centre
  • Cable or sat. TV
  • Car rental desk
  • Children's activities
  • Coffee maker in room
  • Concierge
  • Concierge desk
  • Conference facilities
  • Continental breakfast
  • Copy service
  • Currency exchange
  • Elevators
  • Executive level
  • Free newspaper
  • FREE parking
  • Gift shop
  • Golf
  • Grab bars in bathroom
  • Hairdryer in room
  • High speed internet
  • Ice machine
  • In room movies
  • Iron
  • Ironing board
  • Jacuzzi
  • Laundry service
  • Maid service
  • Meal plan - Continental
  • Meeting/Banquet facilities
  • Multilingual
  • No smoking rooms/facilities
  • Outdoor parking
  • Outdoor pool
  • Phone service
  • Pool
  • Restaurant
  • Room service
  • RV or truck parking
  • Safe
  • Safe deposit box
  • Shops/Commercial services
  • Smoke detectors
  • Tour desk
  • Wake-up service
  • Wheel chair access

Dining

El Patio
Snack pool bar serves drinks and light lunch from 11am.
El Granero
Restaurant with Mexican and Int'l specialties is open from 7am to 11pmestaurant
El Campanario
"El Campanario" lobby bar is open 11am to 12am.

Hotel Policies

Check-in:
1200
Check-out:
0100

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (28)

Ratings and reviews for Radisson Hacienda Cancun

Overall score

3.5 / 5
28 out of 28
Amenities:
3.8
Room cleanliness:
3.8
Hotel staff:
4.1
Room comfort:
3.6
Location:
3.4
Value:
3.8

75% would recommend to a friend.

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Review of Radisson Hacienda Cancun

Reviewer score

4
Anonymous
Business
New Port Beach
11 Jun 2008

good location if you need to stay downtown

The hotel is nothing special, affordable, convenient location if you need to be in downtown Cancun. Place is older and a little beat up. Staff is nice but does not offer too much.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Just remember that you will not be at the beach, you are far away from the hotel's area.

Review of Radisson Hacienda Cancun

Reviewer score

3
Anonymous
USA
19 Mar 2008

Not what I expected

The Radisson Cancun was not what I expected. The location was an inconvienence. For the price I paid, I expected a little more. The rooms had mold in the bathrooms and the beds were as hard as a rock. We tried to switch rooms, but they were all the same. The pool, tennis court and grounds keeping was very nice, but I would have rather had a comfortable bed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
1
Value:
2
Shopping tip: Short walk from hotel

Downtown shops

Review of Radisson Hacienda Cancun

Reviewer score

5
Anonymous
Dallas, TX
6 Mar 2008

Quiet and restful

The Cancun Radisson Hacienda is located next to downtown Cancun within an easy walk of public transportation, restaurants, night life, shopping. We swam at different beaches every day or used the hotel pool. the Hotel has a shuttle service to the public beach on the strip. The room was clean and the service excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Everything was just a short walk from the hotel: entertainment, shopping, night life, transportation, a church, dining...a great variety of everything. We were not bored or disappointed.

Review of Radisson Hacienda Cancun

Reviewer score

2
Anonymous
Fairbanks, AK
29 Feb 2008

Disappointed

The Radisson Hacienda wasn't terrible but it was not quite what I expected. We had trouble communicating with hotel staff while ordering room service and the price of phone calls that cost us quite a chunk of change more than intended. It was very noisy so we slept with the air conditioner on just to block some of it out. The walls were thin, too. We could hear our neighbor having too much fun one night and then being sick for hours the next night. Speaking of sick, my husband and I both got sick after eating in the restaurant. The bed felt gross as did the floor. I slept fully clothed and did not want to take my shoes off. The poolbar was never staffed while we were there and the building casts a shadow on the pool for most of the day. On the flip side, the staff itself was very friendly. My husband walked to the bus station without me to check it out and said he did not feel comfortable so we ended up cabbing it the whole time.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Review of Radisson Hacienda Cancun

Reviewer score

4
Anonymous
Chicago, IL
17 Feb 2008

Nice budget hotel

Good hotel to stay in Cancun if you don't want to spend all your time on a beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Radisson Hacienda Cancun

Reviewer score

5
Anonymous
Memphis, TN
21 Sep 2007

Great Hotel

The Radisson Hacienda is perfect for the traveler who wants to be in the center of Cancun city-life. If you are looking for interaction with locals away from the American touristy spots, this place is for you. The hotel is beautifully designed in classy traditional Mexican style. You feel like you are in a very wealthy hacienda. The rooms are very clean, with marble tiled bathrooms and lovely balconies. The pool, bar, restaurant and several up-scale amenities are at your beckon call. The tile work in this hotel is gorgeous with amazing use of lighted onyx. The only drawback is that if you want to host a guest in your room for a limited visit you may run into some barriers. The location is super being very close to great restaurants, night clubs and shopping. Taxis and bus service are just a step outside the door. I'll be back at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Easy walk to Tulum Avenue. Felt very safe.

Review of Radisson Hacienda Cancun

Reviewer score

5
Nonna71
Salo, Finland
12 Dec 2011

Radisson Hacienta

Taidettiin olla ainoat vieraat jotka olivat hotellissa yli 2 yötä. Hotellissa oli suurimmaksi osaksi turisteja jotka olivat kiertomatkalla. Hotelli oli kuitenkin rauhallinen ja viihtyisä. Uutta matkaa odotellessa!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Xel-Ha maanpäällinen paratiisi johon kannattaa lähteä retkelle. Oltiin 3 matkalla ja kaikki varattiin netin kautta paikan päällä, tuli edulliseksi.

Review of Radisson Hacienda Cancun

Reviewer score

4
R_And
Rickenbach
27 Apr 2011

Ideales Stadthotel

Wir sind seit Jahren Stammkunden dieses Hotels. Es ist ein einfaches, theoretisch mexikanisches Hotel, das sich dem europäischen Standart mehr oder weniger erfolgreich nähert. Z.B. Minibar gibt es nicht, man bekommt aber eine Kühlbox mit Eis bei Bedarf. Die Poolbar ist nicht in Betrieb, da die Mexikaner eh nie da was kaufen, die kaufen im Supermarkt ein und schleppen alles ins Hotel. Man kann aber beim Kellner bestellen und bekommt wirklich super Menus aus der Küche. Sonst hat es alles, was man braucht. Mit der Sauberkeit waren wir immer zufrieden, das Personal ist freundlich und hilfsbereit. Wenn es mal etwas zu bemängeln oder reparieren gab, wurde das sofort erledigt.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Shopping tip: Short walk from hotel

Das Hotel befindet sich in einer Wohngegend. Man ist in 5 Min. Fussweg bei kleinen Lebensmittelläden, bei Restaurants, am Markt oder an der Bushaltestelle.

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