£48.65 Avg/night
Rate based on Check-in 15 Mar 2013 Check-out 17 Mar 2013

Radisson Hacienda Cancun

3 stars
AV. CARLOS NADER LOTES 1 2 7 3, Cancun, 77500
Hotel Overview
Reviewer score
3.5
out of 5
28 reviews
The hotel is a very friendly hotel.

The hotel is a very friendly hotel. The staff are great and do every thing to ensure your stay is... See full review

  • Anonymous
  • 24 Apr 2011
Great for the price!

Everything was great . we got a lot information and discounts from the hotel. we spent most of the... See full review

  • Anonymous
  • 8 May 2010
Located in downtown Cancun, this hotel is great for business or families, just a few minutes from beautiful white sand beaches( free shuttle to the beach) and area attractions, combines the architectural charm of colonial Mexico with modern comfort.

To make guests feel at home, our downtown Cancun hotel rooms and suites feature an array of convenient amenities, such as in-room movies, free high-speed, wireless Internet access, multi-line telephones and more. Whether you are traveling on business or leisure, the Radisson offers the perfect home away from home for your trip to Mexico.

Executive floor with continental breakfast, afternoon appetizers. Deluxe amenities are provided on this level to include an exclusive registration desk, club lounge, concierge, and business center. Cancun catering to both business and leisure guests, within walking distance to tourist attractions, bars, nightclubs, restaurants, craft markets and shopping malls.

Our restaurant serves fresh Mexican specialties and international cuisine. Drinks and live music are available in the lobby bar, and our Cancun hotel also features a poolside bar. The "El Granero" restaurant with Mexican and Int'l specialties is open from 7am to 11pm. "El Patio" snack pool bar serves drinks and light lunch from 11am. "El Campanario" lobby bar is open 11am to 12am.

Our hotel amenities include:

Babysitter
Beauty salon
Bilingual staff
Business Center with free high-speed, wireless Internet access, e-mail, secretarial assistance, photocopier and scanner (open 7am-10pm)
Children 12 and under stay free in the same room with an adult
Complimentary shuttle service to "La Cabaa"
Currency exchange
Doctor
Dry-cleaning and laundry services
Fitness Center including treadmill and weights (open 7am-10pm)
Gift shop
Outdoor swimming pool with swim-up bar
Rent-a-car desk
Room service (available 7:00am-1am)
Tennis court
Travel agency desk

Now Featuring Business Class area including:
-Early check-in subject to availability
-High Speed Internet Access
-Ihome Radio-Clock with iPod connection
-Upgrade to next room category - subject to availability
-Working desk
-Safety Deposit box - laptop size
-Bathroom amenities / Bathrobe and slippers
-Welcome drink
-Daily Breakfast for one person

Radisson Hacienda Cancun Rooms

Standard
Standard room with king bed

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Hotel Map

21.1686 -86.8242
Area served
Cancun Downtown
Nearby airports
Cancun Airport
Area description
Cancun Downtown

Amenities

  • 24 hour front desk
  • 24 hour security
  • Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Air conditioned
  • Babysitting/Child services
  • Bar/Lounge
  • Bus parking
  • Business centre
  • Cable or sat. TV
  • Car rental desk
  • Children's activities
  • Coffee maker in room
  • Concierge
  • Concierge desk
  • Conference facilities
  • Continental breakfast
  • Copy service
  • Currency exchange
  • Elevators
  • Executive level
  • Free newspaper
  • FREE parking
  • Gift shop
  • Golf
  • Grab bars in bathroom
  • Hairdryer in room
  • High speed internet
  • Ice machine
  • In room movies
  • Iron
  • Ironing board
  • Jacuzzi
  • Laundry service
  • Maid service
  • Meal plan - Continental
  • Meeting/Banquet facilities
  • Multilingual
  • No smoking rooms/facilities
  • Outdoor parking
  • Outdoor pool
  • Phone service
  • Pool
  • Restaurant
  • Room service
  • RV or truck parking
  • Safe
  • Safe deposit box
  • Shops/Commercial services
  • Smoke detectors
  • Tour desk
  • Wake-up service
  • Wheel chair access

Dining

El Patio
Snack pool bar serves drinks and light lunch from 11am.
El Granero
Restaurant with Mexican and Int'l specialties is open from 7am to 11pmestaurant
El Campanario
"El Campanario" lobby bar is open 11am to 12am.

Hotel Policies

Check-in:
1200
Check-out:
0100

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (28)

Ratings and reviews for Radisson Hacienda Cancun

Overall score

3 / 5
6 out of 28
Amenities:
3.7
Room cleanliness:
3
Hotel staff:
4.2
Room comfort:
2.5
Location:
2.7
Value:
3.2

67% would recommend to a friend.

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Review this hotel
Review of Radisson Hacienda Cancun

Reviewer score

3
Anonymous
[@] adelanto ca 92301
5 May 2011

exelente

everything was ok perfect service

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
5
Review of Radisson Hacienda Cancun

Reviewer score

3
Anonymous
Long Island, NY
28 Nov 2010

Ok for a short stay

The hotel was good for a short stay. We only stayed one night. The rooms have a mildew smell. That night was raining heavily and the water came in through the window seal.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

The best breakfast at the flea market (mercado 28th). Good food and cheap.

Review of Radisson Hacienda Cancun

Reviewer score

1
Anonymous
Littleton, CO
5 Jul 2010

[...]

DELUXE MY BUTT! It took forever to find it! When we did we were very alarmed at the location. Everything was so hurried we didn't have time to even think. [...] check-in only to get a small dingy room with a view of a MacDonald's sign. The pool was mossy and dirty. The hotel was doing construction work so the jack-hammer was in full use. We decided to leave within a 1/2 hr. citing our complaints but were still forced to pay $185.00. O[...]. $185.00 will get you a night in the Hotel Zone, a beautiful safe 5 star Hotel, PLEASE do not waste you money here. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
Review of Radisson Hacienda Cancun

Reviewer score

3
TxNina
Laredo Texas
30 Jul 2009

Maybe next time....

While staying at your hotel we experienced great customer service, enjoyed some time out in the pool, and got to go visit Cancun's hotel zone and went to Isla Mujers. Had a great time just wish the comfort of the bed in our room was better. It was to hard and not comfortable, to the point that my sister had a sore back for about 3 days after our departure.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
3
Review of Radisson Hacienda Cancun

Reviewer score

5
Anonymous
San diego
8 Jun 2009

Good, clean and nice

This was a nice hotel and the end of a main road in old Cancun. We had no trouble parking our rental car and, if we didn't bring kids, it would have been a reasonable walk to the center of town (but was a bit too far and hot at the end of May for our 3 year old to walk). The facility was clean and nice and spacious--a delight. The continental breakfast was very good, but they told me it wasn't included (despite what Cheap Tickets advertised). I'd highly recommend this hotel if you want to be in old Cancun. It even has a kids playground in the back! (But we got hit up by the concierge for timeshare sales, FYI).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Radisson Hacienda Cancun

Reviewer score

3
Anonymous
USA
19 Mar 2008

Not what I expected

The Radisson Cancun was not what I expected. The location was an inconvienence. For the price I paid, I expected a little more. The rooms had mold in the bathrooms and the beds were as hard as a rock. We tried to switch rooms, but they were all the same. The pool, tennis court and grounds keeping was very nice, but I would have rather had a comfortable bed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
1
Value:
2
Shopping tip: Short walk from hotel

Downtown shops

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