The Royal Caribbean

A very nice resort with extremely friendly and helpful staff. I wanted to stay somewhere near the beach and this fit the bill. A beautiful, well-kept beach just steps away. A very spacious living, dining, kitchen area. We didn't use a lot of the amenities, but there was a huge, meandering pool so it never seemed crowded and pool activities for those who wished to participate. The only glitch was that since we stayed over until Sunday, we had to relocate for the last day (their normal rental period is Saturday till Saturday). It was a bit of a hassle, but it did give us a different perspective from the top floor of a differently oriented building.

Very pleased experience with six people family stay. Recommend it!

We didn't realize this hotel is primarily time shares and not a full service hotel. Lots of family groups there for Xmas vacation. Many many children. It was pleasant there, but, as a couple, it wasn't what we wanted. Also, a free Sunset Cruise was to be included with our reservation. We called and booked the cruise with Greyline Tours and they never came to pick us up! Disappointing.

Always a wonderful time at this hotel. Service can't get any better!

Selected Royal Caribbean to join friends while celebrating our big anniversary. Wonderful resort friendly staff ..took advantage of massage and some activities that were great. Liked the three resort access to give you more options. Liked the market grocery stores..prices were good and selection was good.

My husband and I decided last minute to go to Cancun. We were there Aug. 13-17, 2012. The Royal Caribbean was a very nice place. The staff were very friendly and helpful. The hotel rooms were really nice, and cleaned thoroughly everyday. The outside grounds are well kept and they are always maintaining it. We had a problem with our air conditioner not working and our phone, but they got technicians on both problems and both were solved right away. Will stay here again or the other Royal hotels. Had a nice view of the pool and ocean. Looking forward to going back.

We stayed the week of July 13-20th, 2012. Our week was very pleasant. Our first day, we had a couple of issues with the fridge that was leaking and tub clogged, where you would take a shower and water would not go down, but very slowly and to top that off our toiled also got clogged up. We were only a family of 3. Was not upset at all, things happen. We called service and they right away came and fixed it all. So like I said it happens, If it happens at home, more likely it would happen at a hotel right? They do ask you do go on a "FREE" dinner to Playa del Carmen, which we totally new what that was for? Yes, timeshare, we opted not to go, they did call us a couple of times, but they were cool, we didn't feel pressured, but I just wish that they would just leave us alone, We are here for a family trip. It was our 4th time in Cancun. But I understand that they have to do their sales. So going back to hotel, beach is very beautiful and room was super clean and just loved it, furniture was not stained, almost new. I would definitely stay and recommend this hotel. : )

Excelent hotel at excelent location, the best beach in Cancun, friendly people, the pool was awesome

We had the one bedroom king and the pull down twin beds(murphy beds) for the teenage girls in the living room area. These are way better than a pull out sofa. Be sure to return your pool towels they charge 11.00/ea. if you don't. I would also suggest a sweatshirt for the room at night. It's very humid and to keep the dampness out the AC has to be turned down. All rooms are ocean view, thats nice. We made the 30 minute bus trip to Walmart for basic foods but for all the hassle I would just pay a little more and use market on site. Great beach!

wonderful time at Cancun, everyone was very helpful. The only exception was the trip was opposite the normal schedule, we had to change rooms. We went from Wednesday to tuesday not Saturday to Saturday