The Royal Islander
Hotel Overview
Nice Beach
Overall it's a nice hotel. It has two pools and a really nice beach. The rooms are very nice and...
See full review
-
Wyoming Vacationer
- 11 May 2012
Great stay
Just returned from a week at Royal Islander. Accommodations were great--functional, not opulent. We...
See full review
-
Jaime Dos
- 18 Mar 2012
The smallest resort in the Royal Resorts collection, The Royal Islander has an intimate ambiance, a friendly family feeling that makes it a truly special place to be. A privileged location on the highest point of Cancun island gives guests incredible views of the Caribbean, the jungle and the Nichupte lagoon. Tropical flowering shrubs attract hummingbirds, orioles and other colorful birds to the gardens.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
Spend the morning on the beach or by the pool, play tennis or join in the daily activities lined up for you. Sign up for an hour's sail boating on the lagoon or try your hand at pottery painting, and of course you can also enjoy the facilities at the neighboring Royal Caribbean and Royal Mayan.
Resort Amenities: Large swimming pools
Tennis courts with floodlights for evening play
A sports desk where you can check out tennis equipment, snorkel equipment, volleyballs, golf clubs, beach towels, and board games
Beach, terrace & villa massages
Activities program for adults
The Royal Marina, located across the street from the resort, offering water sports and sailboats
Thomas More tour desk
Car rental
Golf program with discounted rates at several local courses
Cayo Largo Restaurant serving International cuisine and seafood
Paco's Tacos for Tex-Mex favorites
Bartolo's Pizza delivery service
The Royal Market convenience store
Daily maid service except Sunday and Mexican holidays
Guest laundry
Shuttle service between all the resorts and the Royal Marina, Captain's Cove, Pancho & Willy's Bar and Hacienda Sisal
Cribs service upon request
Wi-Fi throughout the resort and in the villas
Internet service available through the convenience store
24-hour Front Desk & 24-hour security
Currency exchange at Front Desk
In-room safes
Guests must be 25 years of age to check in to this hotel.
The Royal Islander Rooms
- Standard Room
- Spacious and tastefully decorated, the rooms at The Royal Islander have two beds, ample closets, an en suite bathroom with shower and tub, centrally controlled air-conditioning and complimentary Wi-Fi access. Room amenities include a TV, telephone, coffee maker, microwave oven, mini fridge and an in-room safe. The balcony offers panoramic views of the Caribbean, the pool area and gardens or the Nichupte Lagoon.
- One Bedroom Suite with Full Kitchen
- The one-bedroom suites at The Royal Islander sleep up to four people. They have a fully equipped kitchen, a living area with pull-down twin Murphy beds, a dining area and a private ocean-view terrace with sun beds and seating for four. The bedroom has a king-size bed, the bathroom and an independent door leading out on to the terrace. Suite amenities include central air-conditioning, flat screen TVs, DVD players, Wi-Fi access, telephone, safety deposit box, walk in closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster.
- Two Bedroom Master Suite with Full Kitchen
- The two-bedroom master suites at The Royal Islander sleep up to six people. They have two bedrooms and two bathrooms, a fully equipped kitchen, a living area with pull-down twin Murphy beds, a dining area and a private ocean-view terrace with sun beds and seating for four. The master bedroom has a king-size bed, the master bathroom and an independent door leading out on to the terrace. The guest bedroom has two beds, a private bathroom and a smaller balcony. Villa amenities include central air-conditioning, flat screen TVs, DVD players, Wi-Fi access, telephone, safety deposit box, walk in closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster. Size: 1,448 square feet including terrace.
Hotel Map
- Area served
- Cancun, Mexico
- Nearby airports
- Cancun International Airport - 6.6 miles
- Area description
- The Royal Islander is located in the Cancun Hotel Zone next to The Royal Caribbean and The Royal Mayan and opposite Captain's Cove restaurant on the shores of the lagoon. The nearest golf course is the Kukulcan Golf Club at the Hilton Cancun and for shoppers Kukulcan Plaza and La Isla are a ten-minute drive away.
Amenities
- Babysitting/Child Services
- Bar/Lounge
- Concierge
- Currency Exchange
- Doctor on Call
- Elevators
- Free Parking
- Game Room
- Gift Shop
- High Speed Internet
- Internet Access
- Laundry Service
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Tennis
- Tour Desk
- Wireless Internet
Dining
- Cayo Largo
- An intimate poolside garden restaurant with a relaxed ambiance, Cayo Largo offers Caribbean seafood and International favorites.
Cayo Largo is open for breakfast, lunch and dinner and the Terrace Bar is a popular spot for cocktails. - Pacos Tacos
- The upper deck at Cayo Largo is home to Paco's Tacos, our casual and colorful Tex-Mex restaurant. Satisfy your cravings for a crispy hard shell Tex-Mex taco, a burrito, chimichanga or your favorite fajitas. Of course, we also serve a variety of traditional Mexican tacos with soft corn and flour tortillas, guacamole and spicy salsas! Open daily: 12 noon - 10 p.m.
- Bartolo's Pizza
- Order a pizza to go from the convenient resort delivery service.
- Tradewinds at The Royal Caribbean
- Casual dining, Caribbean decor, buffet breakfast, and sandwiches for lunch, seafood and steaks for dinner, giving a taste of the topics.
- La Palapa at The Royal Mayan
- Open for breakfast, lunch and dinner, La Palapa features International favorites such as hamburgers and sandwiches and mouthwatering Mexican specialties including fish and shrimp tacos and Yucatecan lime soup.
- El Conquistador at The Royal Mayan
- Cancun's best kept secret, this intimate little restaurant is an enchanting spot for a romantic candlelit dinner. The menu features French, Italian and International specialties, seafood and prime Angus steaks. Tableside flambes are a house specialty, there is an Early Bird Special for those who like an early evening meal, and for an unforgettable dining experience don't miss Prime Rib Night.
- Captain's Cove at the Royal Yacht Club & Marina
- the street Lagoon location. Waterfront indoor/outdoor dining, fresh seafood and cuisine, breakfast buffet and Sunday brunch, Happy Hour and dinner buffet available.
Hotel Policies
- Check-in:
- 1300
- Check-out:
- 1100
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (11)
Ratings and reviews for The Royal Islander
- All travelers (11) 4.4 / 5
- Couples (5) 4.4 / 5
- Families (2) 4 / 5
- Friends (2) 5 / 5
- Singles (2) 4 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.5
- Room comfort:
- 4.4
- Location:
- 4.5
- Value:
- 4.3
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Wyoming Vacationer
Nice Beach
Overall it's a nice hotel. It has two pools and a really nice beach. The rooms are very nice and the one I stayed in had its own small balcony. It is mainly visited by older couples and doesn't have a fun atmosphere. Also the food seemed pretty expensive (breakfast buffet was $15 per person and was said to be cheap).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Jaime Dos
Great stay
Just returned from a week at Royal Islander. Accommodations were great--functional, not opulent. We stayed in a one bedroom suite which included a full kitchen and made a number of meals there. They have lots of activities and dining options on premises at the Royal Islander and its sister properties, Royal Mayan and Royal Caribbean. We took yoga classes several times and the intro Spanish language class. We decided to make use of the loaner bikes they offered to ride up toward town, but found it very slow going. There were sidewalks the whole way, but many stretches didn't have ramps on the curbs, which required some creativity. The staff at Royal Islander were universally friendly, never pushy or trying to sell you anything. A very enjoyable stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
We saw lots of people at the hotel taking taxi's to get places. The city buses are clean, safe, run frequently and cost about $0.75 each way. If you're lucky, you'll be treated to a guitar playing pan-flautist leading the passengers in a rousing rendition of La Bomba. (I'm guessing the locals find this a bit tiresome, but was fun nonetheless)
Reviewer score
Would not recommend
cancunvisitor
Very poor customer service
The hotel has this thing of changing rooms on Saturday. This was ok but they claimed they will send a maid for us to change our room but on the other hand no maid arrived and we had to go to the office and wait for over half an hour to change it. This was extremely annoying and put a huge damper on our trip. It could have been better organized.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 5
- Value:
- 1
Dining tip:
Short walk from hotel
Don't eat at the royal islander. The nearby mall has much cheaper food
Reviewer score
Would recommend
Lori Lynn
Fabulous family resort
Wonderful experience especially with the staff. The staff was very attentive, efficient and friendly. Highly recommend the Royal Islander to anyone looking for a nice vacation.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Dining tip:
Not Applicable
Most restaurants will give you a 10% discount if you tell them you're staying at any of the Royal Resorts.
Reviewer score
Would recommend
camiller
Wasn't all inclusive.
This is a great "time-share" resort. Booked this trip as an "all-inclusive" through a travel site. Got there and found out they don't do such things as all inclusive because they are a time share resort and the travel site should not have booked it that way. I specifically searched for all inclusive trips when I booked this one. Cost me several hundred dollars more to eat and drink. Can't knock the accommodations, very quiet rooms. Super views.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short drive from hotel
Highly recommend the Selvatica Zip Line Experience. They are experts at what they do, very accommodating, feed you well, and encourage you so you succeed and have a good time. Take lots of extra moeny because you will want to buy souvenirs, pics, videos and leave a gracious tip. They so earn it.
Reviewer score
Would recommend
Hundred
OK choice
I'd say staff in royal islander are nice. Only one thing makes me unsatisfied is they got some problem with wifi around some buildings, so i was using slow slow slow wifi everyday. It's ok in lobby area but not in room...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Mayan Trails
The Great Escape
We arrived at the Royal Islander just before 1 pm as Cheap Tickets state that 1pm is check-in time. However, the Islander's actual check-in time is 4 pm. The receptionist clerk did his utmost to speed up the room preparation, and our room was ready by 1:15 pm. Top marks to the staff for their consideration. Our standard room was on the top floor, with spectacular views of white sandy beaches and turquoise seas, and the hotel's gardens and pools. There are lots of activities with lessons available at no extra cost. Food at the on-site restaurants was superlative. The room was large & comfortable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Jenda
escape from Minnesota weather
We were very suprise with help from anybody over there! Room was spottles and very well maintaine!All people working there were very nice and used our name for contact! Food great and resonable priced ,lots of activities!All object very nice wish to stay longer! We are coming back soon!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
In Hotel
Shuttle to Captaines cave restaurant and other Royal hotels
Reviewer score
Would recommend
AMAZZZZING!!!
Went there for New Years Eve 2009. I think back to this palce every New Years now. I had the most amazing week there. Words cannot describe! Modern, great food, clean, nice staff, great bar, great drinks, amazing rooms, wonderful beach and pool best all inclusive resort I have been to! It is called Royal for a reason!!!! You are treated as such! Do not stay anywhere BUT at the Roal!!!!! I cannot wait to go back next year.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Garcia's band
Nice and quiet
Good experience, the market is expensive but you can find almost everything, souvenirs included.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
- * includes taxes
Change search
Hotel Map
Other hotels
- Grand Oasis Palm The All Inclusive Family Resort Mexican Style
- RIU Palace Peninsula All Inclusive
- Amara Cancun Beachfront Condos By Innvitae Resorts
- Grand Park Royal Cancun Caribe - All Inclusive
- Temptation Resort and Spa - All Inclusive Adults Only
- InterContinental Presidente Cancun Beachfront Resort
- ME Cancun - All Inclusive - Adults Oriented
- Fiesta Americana Grand Coral Beach Cancun Resort and Spa
- Le Blanc Spa Resort Adults Only All Inclusive
- The Royal Islander
