£80.39 Avg/night
Rate and special offer based on Check-in 17 Feb 2013 Check-out 18 Feb 2013

Camino Real Polanco

4 stars
Mariano Escobedo St. #700 Col. Anzures, Mexico City, 11590
Hotel Overview
Reviewer score
3.9
out of 5
66 reviews
what a way to get ready for a wedding !!!

I upgraded to the club floor.Because I was by myself I and wanted to be pampered. The service was... See full review

  • Oma D R
  • 13 Sep 2012
Modern meets traditional

This hotel has the best of both worlds, a tranquil environment within the room areas and the hip... See full review

  • 4evertraveling
  • 17 Oct 2011
Strategically located in the exclusive financial and commercial Polanco area and within a walking distance to the Chapultepec Park, the Rufino Tamayo, Anthropology and History, and Modern Art Museums, and from the Chapultepec Castle, Camino Real Mexico City, with its 33000 sq. meters of gardens, pools, fountains, and patios is a refuge from the city's vibrant life.

It is located only 30 minutes away from the Benito Juarez International Airport. It offers 714 rooms and suites, two swimming pools, a fully equipped gym, and 5 of the best restaurants, 2 bars, and 2 cafes, all of these enriched by valuable works of art.

Built in an attractive architectonic style, and imagined as a hotel-museum by Architect Ricardo Legorreta, opened to the public in July 25, 1968, combining modern architectural profiles with the obvious pre-Hispanic pyramid reminiscences. It has been the headquarters for two soccer world cups and for the Olympic games, as well as for more than 180 official visits from presidents and monarchy members from around the world.

The Camino Real Mexico personnel receives its guests with the traditional Mexican hospitality and provides them with a pleasant and unforgettable stay.

Amenities:
Hotel amenities include two pools, seven restaurants, room service, and concierge service.

Camino Real Polanco Rooms

Camino Real Club Room
This guest room features two double beds or one king bed. At Camino Real Club, our guests will enjoy a private check-in and personalized steward service that includes: Welcome cocktail, baggage keeping, light pressing, wake-up service with coffee or tea, orange juice, and your favourite newspaper, turndown service, shoe-shining, bathrobe and slippers during your stay. In the Camino Real Club Lounge you will also be able to enjoy: complimentary continental breakfast, confirmation of your business appointments, concierge service and fax services.
Deluxe Room
This guest room features two double beds or one king bed. This room also includes a mini bar, 3 phones with two lines, TV with On Command and wireless Internet service, laptop connection, electronic safe box, worktable, easy chair, coat hanger, peepholes and locks on doors, spacious bathrooms with a vanity mirror, scale, hair dryer, and bathroom amenities.

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Reviewer score 3.9 out of 5
Reviewer score 4.6 out of 5
Reviewer score 5.0 out of 5

Hotel Map

19.4278 -99.1796
Area served
Mexico City, Mexico.
Nearby airports
Benito Juarez International Airport.
Area description
Area attractions include the Anthropology Museum, Basilica de Guadalupe, Folkloric ballet, Xochimilco, Templo mayor, Dolores Olmedo Museum, Chapultepec Castle, National Viceroyship Museum, Children's Museum, Polyforum Siqueiros, Plaza de la Constitucion, Cathedral, and National Palace. Our concierge will be happy to assist our guests.

Nearby points of interest

  • El Zocalo: 3 mi
  • Constitution Square: 3 mi

Amenities

  • 24 hour room service
  • Babysitting/Child services
  • Bar/Lounge
  • Business centre
  • Concierge
  • Conference facilities
  • Currency exchange
  • Doctor on call
  • Elevators
  • Fitness centre or spa
  • Fitness room
  • Gift shop
  • Handicapped rooms/facilities
  • High speed internet
  • Laundry service
  • Meeting/Banquet facilities
  • No smoking rooms/facilities
  • Outdoor pool
  • Parking
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Wireless internet

Meeting facilities

Meeting Info
The hotel features a fully equipped business center specially designed for our business travelers. The business center has 4 meeting rooms for 6 and up to 18 persons. Secretarial personnel is available on request as well as professional translators.

Dining

Cafe Tamayo
Enjoy the best gourmet coffees and pastries. Rufino Tamayo's beautiful mural will enable you to get closer to Mexican culture. Continental breakfast is served in the mornings.
Bice
The best Seafood and Italian Cuisine. Opens 24 hours a day.
Token Caf
You will enjoy a cozy atmosphere with a state of the art internet service and wide range of coffee selection.
La Huerta Cafe
It offers Mexican and international dishes and is open 24 hours a day. This is the ideal place for informal get-togethers and has buffet and a la carte service.
China Grill
The restaurant will be close around three months.

The informal and cozy ambiance is complemented by modern music. The menu comprises international cuisine with an Asian touch. The dishes are served in large portions, with the idea of sharing in mind. This is a way of promoting a sense of brotherhood. The beverage bar is recognized by its creative and uncommon cocktails, with a large variety of Martinis, from the "Hot Passion" to the "Saketini". You do not need experience. The China Grill's Sushi Bar is an experience in itself. The sushis are very original and are served in a large shared table that allows for the best encounters.
Centro Castellano
Featuring traditional Spanish cuisine. It has a Segovian style wood oven. Its specialties are dishes prepared in the wood oven, such as suckling pig, lamb or veal breast. Seafood dishes are also its specialty. This restaurant was founded in 1949 in the Historic Center of Mexico City, and has been located in the Camino Real Mexico since March, 2001. The restaurant's ambiance and decor are those of a Spanish inn.

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (66)

Ratings and reviews for Camino Real Polanco

Overall score

3.9 / 5
66 out of 66
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4
Location:
4.5
Value:
4

74% would recommend to a friend.

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Review of Camino Real Polanco

Reviewer score

1
Witz
Business
Chicago
3 Dec 2012

Terrible stay

Arrived at hotel after long day of travel to Mexico City. Waited in line for what seemed to be an eternity at 9 PM. When we finally arrived to our room we didn't know if we were on the highway or indoors. I have never been in a room that was worse. Not only are the rooms outdated by 30 years, but our room was located at the intersection of two major roads. All night heard the cars/horns. Couldn't sleep a moment. Next day we tried to explain the problem and the staff at the front desk were useless. Finally a manager helped transfer us to another room, but it took hours. I would never recommend this hotel to another traveller.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of Camino Real Polanco

Reviewer score

4
Joel V
Business
Calexico, CA
8 Nov 2012

A very complemented hotel!

Definitely a very branded hotel, however the rooms are more comfortable in other hotels at a lower price. However is a great hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Camino Real Polanco

Reviewer score

4
Juan10000
Miami
9 Oct 2012

Very good experience

Great location, very good service. The hotel has several restaurants and bars. I would add a jacuzzi.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Camino Real Polanco

Reviewer score

5
Oma D R
South Surrey B.C/canada
13 Sep 2012

what a way to get ready for a wedding !!!

I upgraded to the club floor.Because I was by myself I and wanted to be pampered. The service was 5* al the way. The staff could not do enough for me. The continental breakfast was supurb and steaming hot milk with the coffee. Nice Happy hour with free wine and nice nibbles . They are keeping my Evening gown and Tuxedo till next month for a wedding . Because we are traveling before that to Africa.So we're looking forward to staying again for 4 days ..And we can check in on the club floor.Shopping was great.And sightseeing even better.Ancient Coyotycan heritage site is amazing.So is Freda Khalo's museam.Rita

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

The hotel has 4 of the best restaurants in the city. including Japanese and Asian and a steakhouse. Also a great breakfast and Lunch buffet and a Deli bistro. So you can eat at your own Hotel every day and night.

Review of Camino Real Polanco

Reviewer score

1
Prof Mr R
Florida, USA
17 Aug 2012

Big disappointment

Unfriendly service, unwilling-to-help staff. Lots of confusion with reservations. Check-in past hotel posted time. Billing errors. Safety box in one room was not operational. Light bulb broken in another room. Overall, a sad experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Camino Real Polanco

Reviewer score

3
arko74
Business
Mexico City
4 Aug 2012

Misunderstanding?

Bought a club pass for US$ 50, as supposedly internet, breakfast and drinks are all free then. Drinks are available only one hour (7 - 8 pm). No big deal, but 50 US$ for internet and breakfast is too expensive imho.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

Review of Camino Real Polanco

Reviewer score

3
Pato Trader
Business
Monterrey
28 Jul 2012

Terrible Showers

The showers are terrible, its incredible that you cant even have a decent bath in a hotel. Needs a lot of maintenance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Camino Real Polanco

Reviewer score

2
gigimala
los angeles
11 Jul 2012

Not a great experience

The hotel it self was not bad but the room smeled like tobacco and they were not too clean. Great location but not forth the 4 stars.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Review of Camino Real Polanco

Reviewer score

1
grapesandolives
san antonio texas
3 Apr 2012

couple's getaway

We had $800.00 USD cash, stolen from our room safe. Hotel management was unconcerned and never contacted us in any manner to show they cared in any way. We will try to go to the corporate level to further the investigation and get some type of compensation, even if it's a "we are sorry".

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Review of Camino Real Polanco

Reviewer score

4
Jose Maria 1964
Business
Guadalajara
23 Feb 2012

Was good

Was good realy I dident stay a long time ther but its good all this area

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

dinner

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