Galeria Plaza Reforma

Hotel was located near the Zona Rosa area. It is in a quiet / safe neighbourhood with easy access to the night clubs / bars / resurants of ZR. We didn't use the hotels amenities, but the resturant had good quality food & prices comparable with the top resturants in the area. You can eat for a lot less on the street (be carefull) & at lower quality eateries. It is near 2 Metro (underground stations) for quick trips to other parts of Mexico City. We found them to be safe. The staff we very helpfull & spoke good English. We would go back.

The hotel was located within walking distance of tons of cool restaurants and clubs. The staff was nice but the rooms were not carefully checked. When we got there the toilet was a little slow so they immediately sent a plumber but they could have checked it before hand. Also, when I got in the shower, I realized they had only left hand towels so I had to call reception from the bathroom phone. Again, a little careless for such an elegant place.

This hotel is located near the Zona Rosa and within walking distance to restaurants, public transit and local attractions. The hotel staff was always pleasant and offered complimentary wifi in the lobby (in room wifi was overpriced). Our only complaint was the stiffness of the bed/mattress (made for an uncomfortable night's sleep). We would "probably" stay there again bcs the loacation was great but would need a softer mattress to make it a "definite" stay.

I guess I'll start with the good points. The location is perfect for travelers who want to visit Mexico City. Most tourist destinations are a short walk from the hotel. If you do need a ride the hotel is more than happy to set you up with one. The rooms were very nice but had two problems. First the mattresses were very firm. The second was the water pressure. The water from the shower was barley more than a trickle. All of that being said if my fiancee and I ever travel back to Mexico City we will definitely stay here again.

The hotel is great, location, amenities, and so forth. But they wanted close to $20.00 USD a day for internet. They didn't have a shorter time period, less costly option. The breakfast buffet was about $22.00 USD. I felt that was extravagant for a very basic food line. Usually free in less expensive hotels. And the straw that broke this camels back (mine!) was the fact that after the first night, they do not restock the coffee maker with a fresh envelope that contains a coffee packet, creams, sugars, etc. They charge for it! When I awoke on my second morning there, I wanted a nice relaxing cup of coffee in my room before coming down for breakfast. That little slight really changed my feelings about our hotel. I'll not stay there again.

This hotel is great for the price, in the zona rosa, very nice hotel pool and fitness at penthouse, and the staff is allways very kind. the hotel is near all the main attraccion in mexico

Overall Galleria PLaza Reforma is well located, good service, concierge and room service helpful. Accomodation though itsn't a luxury hotel, it is well equiped. Rooms well decorated and services also good. Cleam, everyday maid service in rooms. Safe deposit Box available. Cafeteria variaty of choices. Buffett and a la carte. One thing I was surpriced to learn that parking is not included in the package. Hotel charged me with parking and I resind it. [...] Overall Plaza Fiesta Reforma is a GOOD hOTEL IN Mexico City.

I would recommend the upgrade to business floor. Includes the small breakfast and free local calls from the lounge. Plus there are free drinks all day, free wine after 6:30. The buffet is 22 dollars and there are much better local places right down the street. The room was clean with 5 or 6 english tv channels. The air was good, bed was stiff but ok. Bathroom was very clean and they did a good job on cleaning every day. Everyone is friendly and speak english for the most part. The hotel is right on the edge of the zona rosa. Lots of food and bars everywhere. 7-11 and circleK are evrywhere too so dont worry. The water in the hotel is 100% filtered so dont listen to anyone saying its bad. If you want to book a trip from there its a no brainer. The pick-up from the airport and back was easy as pie. Even if youre a lost soul you can do it. This hotel is not the best but for the price its outstanding. You only sleep there anyway so dont be so picky. Yes the whole area is safe and pretty clean.

We went to Mexico City to visit our son who is working at the University of Monterey. First time I've been there in 30 years.Before I get into the hotel a few observations:1. Mexico City is a real city with amazing diverse neighborhoods ranging from the Colonial to the Modern.2. The people are as friendly, cordial, welcoming and helpful as I've met anywhere in the world and I've been just about everywhere.3. Safety should not be an issue for anyone with decent street smarts. Don't walk around with bling, cameras, maps. And take licensed taxi cabs. They are a bit more pricey but still nothing compared to US prices. A 30 minute cab from a hotel taxi to the airport will cost you less than $20. A hailed cab will cost you $10 but not worth the aggravation.4. Traffic is tough so if you want to see multiple neighborhoods during a short stay, it's better to stay somewhere more central. Thus my hotel review.The Galleria Plaza Reforma is a very nice hotel with great but not overbearing service and a real desire to serve the customer. We booked an [...]trip from San Jose, California with 4 nights and airfare for 2 persons for just over $1,000.There is a great outdoor rooftop pool that overlooks the volcanic mountains surrounding Mexico City. A great place to have your morning coffee and cigarette if you are so inclined.The hotel is located in the Zona Rosa which is close to many other very cool and historic Districts but not so great to my thinking. Very little shopping, a lot of mediocre restaurants, fast foods and the like.But if you like it a little edgy, it's fine. But not my cup of tea. But for a few bucks cab ride you can be in any one of any other 5 great neighborhoods in 5-15 minutes.We had a couple of what I'd consider two-star Michelin dining experiences for 30% of what you'd pay in the US. Especially Bakea in Los Lomos neighborhood. Almost Joel Robuchon quality.And for the local go-to cuisine the sopa tortilla and the tacos al pastor are to die for.So to sum up, 3 stars for the Zona Rosa, 4 stars for the hotel (I'd go back in a minute) and 5 stars for the people of Mexico City!

Great location! Paseo de la Reforma and Angel de la Independencia at a few minutes walk. Friendly and helpful staff!!