£46.03 Avg/night
Rate and special offer based on Check-in 1 Mar 2013 Check-out 3 Mar 2013

Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
Paseo Xaman-HA, Ret. 3 Lotes 12 y 13, Villas Pakal, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
4.0
out of 5
47 reviews
Great Hotel, Great Experience

Booked online, mainly due to reviews which were probably under rated. Hotel was immaculately clean... See full review

  • Stevie V
  • 21 May 2012
Fantastic hotel

The hotel, the staff and the surroundings is just perfect!! So nice and high value for money. See full review

  • henrom
  • 16 Jan 2012
Hotel Eurostars Hacienda Vista Real Hotel has 77 rooms and suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All rooms and suites in this hotel are finely furnished and decorated. Each Suite offers Jacuzzi (under availability), central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort.

We offer the following services:pool bar, Iguana Grill, wireless Internet access in lobby (complimentary),tours($) and activities ($), laundry ($).

Iguana Grill ($) open from 10:30am - 3:00pm serving snacks.

Eurostars Hacienda Vista Real - Playa del Carmen Rooms

Royal Suite with Kitchen, Private Balcony
The Royal Suite (2 bedroom with capacity up to 5 persons + 1 Child), has two bedrooms, one with two double beds an one with a king size bed, complete bathroom, closet, central air conditioning, 24" TV, kitchen with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony. Ideal for groups of friends and families.
Ambassador Suite with Kitchen, Private Balcony
The Ambassador (1 bedroom suite with capacity up to 3 persons + 1 Child) is a one bedroom suite with two double beds, complete bathroom, closet, central air conditioning, 24" TV, kitchen equipped with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony with a beautiful view to the golf course. Ideal for families.
Luxury Studio
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.
Super Saver
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.

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Reviewer score 4.0 out of 5
Reviewer score 4.3 out of 5

Hotel Map

20.618 -87.082
Area served
Family suites, honeymoon vacations, romantic escape, security, privacy, E.P. bases, golf course on site, Playa Del Carmen, Riviera Maya, Tulum, XCaret, Xplor Xel-Ha, Chetumal, Merida.
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 60 minutes and distance is 30 miles
Area description
Located in the heart of the championship Playacar Golf course, Hacienda Vista Real Hotel combines a personalized petit hotel service with the magic of the historical places and the beauty of the Caribbean Sea just to give you an unforgettable vacation. If you are looking for luxury & comfort think in Hacienda Vista Real where dreams become to reality. Located between Cancun and Tulum, ask for our tours and visit the most beautiful places of the Riviera Maya.

Amenities

  • FREE parking
  • Handicapped rooms/facilities
  • High speed internet
  • Pool
  • Restaurant
  • Safe deposit box
  • Wireless internet

Dining

Iguana Grill
This mexican grill offers a delicious mexican cuisine,quick meals such as sandwiches, hamburgers, all while enjoying live music during the evening. We serve breakfast and lunch. Room Service available.
Pool bar
Our pool bar is also offering an extensive selection of domestic and international drinks and cocktails. It also offers quick meals such as sandwiches, hamburgers and coffee.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (47)

Ratings and reviews for Eurostars Hacienda Vista Real - Playa del Carmen

Overall score

4 / 5
26 out of 47
Amenities:
3.5
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
4.1
Location:
3.6
Value:
4.1

92% would recommend to a friend.

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Review this hotel
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
AndLinz
Minneapolis, MN
30 Jan 2013

Nice Hotel!

We were very satisfied with our stay at Vista Real,. Just a couple of issues, with the water pump and the door lock, but the staff has been very helpful and attentive both times.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
BobMary
Montreal QC Canada
18 Jun 2012

Quiet Location

Hotel closed down at 3:00 PM - No Food - No Drinks - No Jacuzi ..... You need a car to go to and from the hotel. To hot & humid to walk 15 - 30 mins to town! The room (suite) was wonderful - full kitchen - nice dining room - large living room - two queen bed bedroom.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
Stevie V
Hyannis, Massachusetts
21 May 2012

Great Hotel, Great Experience

Booked online, mainly due to reviews which were probably under rated. Hotel was immaculately clean and well staffed with helpful knowledgeable people. The Breakfast Buffet was fabulous and added to the value of the stay. It is located in a gated community which adds to security, but is a nice walk to public beach or downtown Playa del Carmen. We had such a great experience that we extended our stay, then returned again before leaving Yucatan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: In Hotel

Book online for cheaper rate plus it is paid for in US$ so you don't get foreign transaction fee on credit card if paid hotel directly.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
RVR TRAVELERS
MIAMI, FL
14 May 2012

GREAT PLACE

THE FAMILY WAS HAPPY AT THE HOTEL, THE STAFF SUPER.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
good experience overall
Chicago, IL, USA
24 Mar 2012

Hacienda Vista Real review

We looked online to see how to get the best value for the price. For the most part, this hotel is a good value. The location was wonderful, close enough to walk to the beach and most of the downtown area. It is very private, safe, and quiet around the hotel. Also, it's not that far from popular tourist destinations such as Tulum, Cozumel, Coba, and Xcaret. We rented a car and drove ourselves around to the popular destinations, which was much cheaper than having to pay for a tour bus/guide. The hotel itself is nice...it has a swimming pool and the free breakfast buffet every morning is excellent with a very wide selection of food. The room was advertised as having a large TV in the living room, and the entertainment center was there, but there was no TV present--this was not a huge deal to us given the cable selection at the hotel is horribly lacking for english viewers (2 channels), but we weren't really there to watch television. However, I could see this being an issue for some visitors. The oven in our unit also did not work, which was disappointing given that we decided to purchase groceries for the trip. Also, small ants were a problem in the unit, particularly in the kitchen. These problems were reported to the front desk where no real effort made to resolve them over the course of our trip. The internet access was free. The staff was nice enough, however the language barrier became an issue at times. We do not recommend going to indigo beach, which is associated with the hotel. It is crowded and has many fishing boats docked on the shore which makes it unpleasant to swim. Also, it is a significant walk from the hotel, approximately 30 minutes. Instead, go to the dock that the Cozumel ferry leaves from, and walk down that beach heading north until you find a nice spot, it is all public beach and is much nicer than the hotel beach, with fewer people and no fishing boats to ruin your swim. Coba was our furthest destination, about an hour and 45 minutes away. Tulum was about 30 minutes away, and Xcaret was 15 minutes. Cancun airport is approximately 45 minutes from the hotel. Overall we had a great experience and we would recommend this hotel to anyone who doesn't mind a little walking.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

About a 10 minute walk away from the hotel, there is a reasonably priced restaurant called The Original Bistro at Playacar. It's right next to the OXXO convenience store. Their food was elegant, sophisticated, and delicious!

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
Harkin Banks
Lake Tahoe, United States
26 Feb 2012

Good getaway

Great hotel for the price. Bed was a little stiff but comfortable. Plan on walking at least 15 minutes to town and activites.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
4
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
CassieSml
Brooklyn, NY, USA
30 Jan 2012

It's worth it!!!

First thing is to RENT a car as the location is not easy to find and the taxi fares are ridiculous because they know you are a tourist. The property is not breathtaking, but it's nice and comfy. If you are a crowd lover this isn't the place for you. Overall you will have a great stay at this hotel, the staff are friendly and will go beyond to make your stay as memorable as possible. AVOID 5th avenue because it's too expensive:-) but again it's up to your pocket. Room type:Ambassador suite ( i was on my honeymoon)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
4
Money-saving tip: Not Applicable

go Visit Tulum on your own, don't pay $70 for excursions. Just take a bus going towards Tulum about $4 US the beach is gorgeous the water is crystal clear.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
MBgill
Montréal, QC, Canada
19 Jan 2012

an oasis of peace

if you rent a car ,it cannot be better in playa del carmen. if you want to go at the beach it is 15 min walk . the birds are there all the time it is funny for pictures, it is at 200meter from xelha birds sanctuary and many kinds escape from there and live around the hotel for taxi to the beach it is $5. the breakfast was good and complete. they were all the time open to help us. it is the most secure place in playa del carmen because it is in a private park that you pass gates to enter . you can walk there alone even in the middle of the night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
henrom
Copenhagen, Denmark
16 Jan 2012

Fantastic hotel

The hotel, the staff and the surroundings is just perfect!! So nice and high value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short drive from hotel

If you rent a car and want to see some sights around the Yucatan Peninsula and Playa Del Carmen, this is just the perfect hotel.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
gmipt
Westchester, NY, USA
25 Dec 2011

not that bad

We felt we got what we paid for being the least expensive option in a secure playcar location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
3
Dining tip: Long walk from hotel

rent a scooter if you dare and follow reveiws for meals

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