Illusion Boutique Hotel By Xperience Hotels - Adults only

Behind the desk was an aggressive real estate lady who literally hounded us every time we walked by the desk to go on a "free" trip in exchange for attending a time share meeting. Luckily, we had been forewarned about these events, as we heard it was a nightmare. This woman would not take NO for an answer. So it literally was uncomfortable to pick up and leave our key every time we left the hotel. Also, the pool was small and not a real pool...maybe a wading pool, about 4 times the size of a bathtub. The images on Orbitz and their website are misleading by the way they are shot. The "complimentary" cocktail is a can of beer. Our chain lock on the door was also broken, but I felt safe since it was a loud/happening part of town. The other thing we did not realize is that beachfront is allocated to hotels and this particular hotel is in front of a part of the beach that is rocky and hard to swim at, whereas there were lots of other beachfronts surrounding/hotel sections that did not have this issue. Also, no parking with this hotel was a big hassle the first night we arrived, probably try to arrive in daylight if you are coming by car and staying here. Overall, I would not recommend this place.

The Illusion Boutique Hotel in Playa is in an excellent location for all of Playa's activities. It is a very short walk to the beach, and close to the ferry terminal (to Cozumel). Even though it is centrally located, the rooms are quiet and comfortable. The hotel is nicely decorated and has a roof top terrace with bar and pool. The roof top provides a wonderful view of the ocean. The staff was very friendly and helpful. I will stay at the Illuision Boutique when I return to Playa.

The Illusion Boutique was everything & more ! The hosts...genuine & welcoming to the extreme ! Room was fastidiously clean at all times...Roof top pool/lounge area offered wonderful ambience & amazing views...Never crowded....Just steps to phenomenal beaches & all the action on the famous Quinta Avienda shopping area...Loved everything about The Illusion & wouldn't hesitate to return

The Illusion Hotel was wonderful. The rooms were spacious, the water and a/c worked well, the rooftop terrace was beautiful. There were only a few people in the hotel (due to hurricane season and a bad economy) and the front desk had my dinner delivered up to the rooftop terrace so I could watch the sunset. The food at the restaurant was very tasty and reasonably priced. The only problem I had was when I asked to check out late (at 2 p.m., rather than noon). They tried to charge me $20 extra to stay 2 more hours-- and there were only a handful of people in the hotel to start with! I was very disillusioned by that. However, overall, my experience was a very positive one. They are in the best location in Playa. Right next to a gorgeous beach. I'd recommend this hotel. Just make sure you get their policies stated up front!

Excellent location, less than one block from 5th towards the ocean. You can walk anywhere in less than 10 mins. The beach is less than 1 min! Nice size room, would be nice to have a few more drawers to put clothes for longer stays. We stayed 7 days & made it work. Small but useable balcony. Nice sized shower with plenty of HOT water! Continental breakfast is average or you can have eggs / omlette cooked to order pretty inexpensive. We did this a few days then found other breakfast options to change things up. Nice rooftop views, pool, & bar, we didn't really use this much though. No noise issues from the activities on 5th ave. Currently construction accross the street, but should be short lived & they didn't start too early. Overall very nice stay & would go back or recommend this hotel.

The Illusion Boutique hotel was a great find! You really cannot get better in Playa del Carment for the price and location. The hotel is just off the strip known as Avenida Quinta and literally a half block walk to the ocean. The rooms were clean with warm water, good pressure and a working air conditioner. There was a refrigerator and microwave which is great for bringing take out, water and cervezas home. Our bed was a bit on the firm side but that is the only complaint I have. The hotel staff is very friendly and accommodating. We especially found Dorel and Javier great hosts who helped us.

What a find!!!! Especially for the price. Room was more than just comfortable and extremely clean. Staff was extremely helpful in selecting and arranging a tour plus recommendations for dinner. For women traveling alone, it was and 'felt' safe, especially considering the downtown location. I will return...and bring family & friends.

Illusion Boutique Hotel is located conveniently just off 5th Avenue and only a few steps from the beach, so you can enjoy both nightlife and the water in close proximity of each other. The staff is very friendly and accomodating. Although the pool is a little small, the location, comfort and scenery make it a nice area. I would definitely stay there again.

Illusion Boutique hotel was just what we needed: clean, comfortable, perfect location and relatively inexpensive. Room was always clean. Contrary to other reviews, we could keep the power and air conditioning on 24/7. Hotel is in a perfect spot about 75 meters from the best beach and about 25 meters the other way from La Quinta, the main shopping/restaurant promenade. Loved the king-size bed and cable flat screen tv. The free continental breakfast was convenient. Good shower and toilet water pressure. We stayed on the top floor where the pool is. Pool is small and only 2 feet deep so no swimming but perfect for cooling off after laying out or chilling with a drink at their outdoor bar. (If you want to swim, you have the most beautiful beach in Mexico just down the street.) We stayed just before Hurricane Dean hit and the staff took good care to keep us informed. If you're looking for a clean, comfortable place to chill, then this is perfect.

Illusions Boutique is in an ideal location next to the main street with all the action and a few steps from the beach. Breakkfast very good for roughly 5$ a day. Rooms not very good looking however it is comfortable enough and you probably wont spend a lot of time in your room being that you are so close to all the activities. Great stay will be there again.