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What travelers to Riviera Maya are saying

This was our first trip to Mexico and we spent eight days in Playa Del Carmen, three on the beautiful island of Cozumel and three at the Occidental Grand Xcaret. We absolutely loved the area. As well as spending time at the wonderful beach clubs at Playa (we liked Kool the best), we travelled by ADO bus from Playa to the Mayan ruins at Tulum (about an hour) and then same again to the ruins at Coba (two hours by coach). The ADO coaches are very comfortable and a decent price. 5th Avenue in Playa was buzzing with shops, bars and restaurants and we never tired of wandering there. Taxi from Playa to the Grand Xcaret was 25 US dollars each way. We took both US dollars and Mexican pesos but if we go again I wouldn't bother with dollars as prices in Pesos were more favourable.
David B. 28 Mar 2015
Very high quality resort - truly all inclusive staff bent over backwards to be helpful.
GSUK 23 Oct 2015

Overview of Riviera Maya

Enjoy even more in Riviera Maya with ebookers and make your special holiday one of the best holidays ever. Explore the city and stay contentedly in a hotel that best matches your preferences. Book a hotel with ebookers!

For that family fun you need a family friendly hotel! These 230 hotels have come out on top for families in our research, so start your search here.

Never stay in a bad hotel again! We can make that promise because we have collected reviews from people who have stayed at all 230 hotels in the city.

Home, home on the range. Location in our ebookers scoring system will help you track down the perfect hotel - homely and snug just how you like it!

You are sure to get the services and amenities you want if you check out the scores for Location and Hotel Staff on ebookers. There are four more categories that will further help you make the right decision.

Things to do in Riviera Maya

Riviera Maya caters to your family's every need. No matter what kind of holiday you're looking for, you can choose to relax or go out and explore!

Nothing beats a fun packed family day out, so why not take them to Dolphin Discovery Playa del Carmen Maroma? If you book a hotel close by, you can have fun from dawn until dusk.

Who says only kids enjoy Dolphin Discovery Playa del Carmen Maroma? Get over there whether you're by yourself, with friends or with your special someone and have a day out to remember.

After a day at Bahia Spa you'll look refreshed and glowing for the remainder of your photos throughout the holiday - and hopefully the rest of your trip will allow you to hold on to that calmness!

Always wanted to book a spa visit? Now's the time to seek out some pure relaxation and high quality skin care products! Bahia Spa are definitely on the to-do list.

Arts & Culture in Riviera Maya

Soak up the rich culture of Riviera Maya with a visit to a museum or gallery, or maybe catch a live performance ? there's plenty of choice and it all adds up to a great atmosphere.

Budget hotels in Riviera Maya and the best time to grab a bargain!

Looking to book a fun break in Riviera Maya with friends, but not sure when to do it? We can help you book the very best time of year to visit, based on exactly the kind of holiday you're looking for.

For prices that are 35 and 35% cheaper than the norm, use ebookers to plan your holiday to Riviera Maya during September and October.

Getting to Riviera Maya

Get the most out of your time in Riviera Maya! This fab city has great transport links, so you don't have to miss a beat when sightseeing!

Booking your pre-flight accommodations? So long as you're staying in the area, whichever airport you're flying from; at Cancun International Airport, Cozumel International Airport, Terminal, Transfer Cancun Airport and Tulum, you'll be just a short drive away.

Shopping in Riviera Maya

If you want somewhere you can shop til you drop, then Riviera Maya is the place for you. It's heaving with sensational stores, selling all sorts of wonderful items.

When you or one of the family need a new phone at a great price, new camera or gadgets and gizmos for your home office, make sure you get down to Office Depot, Advanced Security Systems, Mexplora Outdoor Store : Playa del Carmen, TouchSoftwares and Electrónica González for some fabulous offers.

Outdoor activities in Riviera Maya

You spend all your working time indoors in an office, as if you want to spend time indoors on your next get-away. Get away and get outdoors in Riviera Maya on your next holiday.

Dining in Riviera Maya

Sharing a meal with friends is what holidays are all about, so sit back, relax and enjoy some delicious local cuisine at one of the many fine restaurants in Riviera Maya.

Pavo Real Restaurant has all the local delicacies, plus some old favourites on offer, and makes a great choice for your first night.

There's nothing like travel to stimulate the appetite, and Pavo Real Restaurant, Hacienda Amarte Maroma, Cocina de Autor Restaurant - Grand Velas Riviera Maya, Restaurante Cocina de Autor and Frida know how to serve satisfying meals that will re-energise you. Once you visit the first restaurant, you won't want to stop there.

Nightlife in Riviera Maya

Relive your courting days when you take your partner to Riviera Maya! A romantic dinner, followed by a dance in one of the city's awesome nightclubs.

It's a great idea to check out what the locals really like, so visit The Burger Bar Stop and try the locals' favourite tipple. It could be a knockout!

Now stay opulently in a luxury neighbourhood of Riviera Maya and check into a hotel that is a second name to extravagance. Book a luxury hotel with ebookers.

Recently booked Riviera Maya hotels

Hotel Last booked Stars Price from
Excellence Riviera Cancun Luxury Adults Only - All Inclusive
Puerto Morelos
34 minutes ago 5 stars £196.98
Azulik - Adults Only
1 hour ago 3 stars £85.93
Dreams Tulum Resort and Spa All Inclusive
1 hour ago 5 stars £119.07
Royalton Riviera Cancun - All Inclusive 5 hours ago 4 stars Choose dates
Kore Tulum Retreat & Spa Resort - All Inclusive - Adults Only
6 hours ago 4 stars £133.15

Recently Rated Riviera Maya Hotels

Hotel Reviews Stars Price from
Cabanas Tulum Beach Front
4.3 / 5
23 reviews
2 stars £162.24
Excellence Riviera Cancun Luxury Adults Only - All Inclusive
Puerto Morelos
4.6 / 5
469 reviews
5 stars £196.98
Ocean Coral & Turquesa - All Inclusive Resort
Puerto Morelos
4.0 / 5
285 reviews
4 stars £88.70
Barcelo Maya Beach - All Inclusive
Puerto Aventuras
4.2 / 5
1093 reviews
4 stars £120.19
Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive
4.6 / 5
459 reviews
5 stars £201.87

Riviera Maya hotels: zoom on the map to update the list

Featured Hotels in Riviera Maya

From £157.07

1 The Royal Playa del Carmen Adults Only - All Inclusive

4 stars
4.4 / 5 73 reviews

Av. Constituyentes 2, Quinta Avenida

FREE WiFi,Spa,$50 Credit at Matis+Hacienda Tour

Excellent Resort
This is the 5th time I have vacationed at The Royal. The resort is still amazing. My wife requires gluten free food and there is never a problem at any of their great restaurants. The staff is...
24 Nov 2015
Paradise vacation
This is a 10 plus resort. The staff and service was outstanding. Please tip these very hardworking people. The food was excellent and went far beyond my expectations. The surroundings were...
17 Nov 2015
From £56.02

2 Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
4.1 / 5 77 reviews

Calle 8 Norte

FREE Wi-Fi + 24 Hours Coffee Table

Ok room, great location!
Rooms are pretty basic, although having the fridge was very nice. Our bathroom had ants on the counter so that was pretty annoying. Beds are soooooo hard we were tossing all night. We had a small...
3 Feb 2015
Last minute vacation
Found this deal on line. It had good reviews. It's location was just off the main drag and very close to all the action. Being that, I was surprisingly quite for it's location. It is not on the...
28 Jan 2015
From £89.04

3 Artisan Senses Hotels Collection on Fifth Avenue - Adults Only

4 stars
4.0 / 5 2 reviews

5ta Av. Norte 324, Entre 26 y 28

Save 41% Off per night

Right on 5th Ave!
I have stayed at this hotel twice, the first time everything was perfect, however this stay had a few issues. The air conditioning went out twice - trying to get dressed for the evening in a hot...
5 Aug 2015
Expectations Exceeded
Wow, what a hotel. I had pretty high expectations for this hotel and they were exceeded. This is definitely a couple’s hotel. The staff was very accommodating, the room was gorgeous, the location...
23 Apr 2015
From £106.36

4 Luxury Bahia Principe Akumal Don Pablo Collection - All Inclusive

4 stars
3.3 / 5 3 reviews

Carretera Chetumal - Cancun km 250

$50 Credit at Matis Jewelry&Hacienda Jalisco Tour

Nice but probably would not go back.
Beware off the Privilege Club. They try to get you to do a tour and sell you on a vacation club. Intense pressure, uncomfortable situation and actually leavers you with a bitter taste in your mouth...
18 Nov 2015
Excellent trip for the entire family
Great hotel, good amenities on entire hotel property. Excellent restaurants. Best of all, there is no limit on specialty restaurants that can be reserved during your stay.
3 Oct 2015
From £93.91

5 Sandos Caracol Eco Resort - All Inclusive

3 stars
3.9 / 5 30 reviews

Carr. Chetumal Puerto Juarez Km. 295,

30% off per night

Thanks for ruining my honeymoon!!!!!
Arrived on Monday and couldn't even get dinner reservations until Sunday my tv look like it was from 1980 and received 6 Chanel's. The sports bar had 1 tv and it poured rain inside the bar . There...
20 Nov 2015
Couples Retreat
The hotel over all was great. The beach was gorgeous, the drinks were great, the food was awesome. I have stayed at all inclusive resorts in the past and this one is by far the best yet. We were...
12 Sep 2015
From £163.37

6 Gran Porto Resort Playa del Carmen - All Inclusive

4 stars
4.3 / 5 32 reviews

Avenida Constituyentes 1

FREE Wi-Fi+Parking+$50 Credit-Matis+Hacienda Tour

Excellent Stay
I have stayed at numerous places and this one was one of the best. The staff was great, the facilities were great, the food was great, and the location is awesome, at least for my liking. There are...
16 Nov 2015
Couple getaway
Hotel is in a great locale with good amenities. Hotel restaurants offered good food with a variety of options. You are only 2 blocks to shops and local restaurants if you so choose. The staff were...
14 Nov 2015
From £79.04

7 The Reef Coco Beach - All Inclusive

3 stars
3.7 / 5 55 reviews

Calle Costera Norte S/N

$50 Credit at Matis Jewelry + Hacienda Tour

couple trip
Was our 2nd time in this hotel, and will back. everybody friendly, good location, close to 5th Ave.
3 Nov 2015
Nice family inclusive
Buffet was good, drinks plentiful. Grounds pool very clean Close pool to early. Very friendly staff. Close to 5th ave. Fun . Only bad was construction not represented at time of booking!! Beach...
3 Nov 2015
From £119.07

8 Dreams Tulum Resort and Spa All Inclusive

5 stars
4.2 / 5 258 reviews

Carretera Federal 387 KM 234

Jewelry Credit,Hacienda Jalisco Tour&Resort Credit

Perfect for romantic get away
Very nice hotel good food ,excellent restaurants and even iguanas walking around.Stuff always saying ola smiling comfy rooms not much stuff for the kids tho more like a couple get away
18 Nov 2015
Nice hotel with excellent food
Overall we had a lovely stay at the hotel. The restaurants were excellent- delicious food, staff super friendly and always willing to serve you. Bartenders always whipping out good drinks- even non...
2 Nov 2015
From £94.79

9 Playa Palms Beach Front Condo Hotel - Near Fifth Avenue

3 stars
4.3 / 5 23 reviews

1era Ave Bis- entre 12 y 14

FREE Daily Continental Breakfast + Wi-Fi

Parking Not on Property
The hotel was clean and the location on the beach was nice. However, parking was a big disappointment. The web page says free parking. What that really meant was good luck finding a free spot on...
9 Sep 2015
Family Trip
Hotel stay was excellent. Room was very clean and staff friendly. A problem with a toilet was taken care right away. We were unlucky, however. Because we found too much sea plant residues on the...
20 Jun 2015
From £133.15

10 Kore Tulum Retreat & Spa Resort - All Inclusive - Adults Only

4 stars
4.4 / 5 8 reviews

Carretera Tulum Boca Paila Km 3.8 Lote 48

Save 30% Off per night

Everything was great staff very professional and cheerful. The grounds clean and well kept. I will return in a heartbeat.
6 Oct 2015
Everything was great staff very professional and cheerful. The grounds clean and well kept. I will return in a heartbeat.
6 Oct 2015
From £46.02

11 Reina Roja - Adults Only - Near Fifth Avenue

3 stars
3.7 / 5 21 reviews

Calle 20 entre Av. 5 y 10

FREE Breakfast + Wi-Fi + 15% Off in Restaurant

Great location, hotel a bit cheesy
Stayed here with some friends of a few nights over the Easter holiday weekend. Very good location, close to everything you'd want to visit in Playa, including the beach. The restaurant serves a...
8 Apr 2015
Nice Hotel
It was a good experience. The room was nice, clean, the staff was very friendly. It's located in the middle of everything. I really did enjoy my stay. The only complain that I have, is that I...
30 Dec 2014
From £86.33

12 Allegro Playacar - All Inclusive Resort - Playa del Carmen

3 stars
3.6 / 5 44 reviews

Lote hotelero No.7

Book now and Save 27%

Wonderful Resort
This resort was wonderful. The staff members were extremely friendly and accommodating, especially our housekeeper Lucia. The grounds are very clean and well maintained. Each day there is...
23 May 2015
Yucatan traveler
This hotel needs a complete update.the rooms are small and they need to be updated. The food is just ok. I was very disappointed.
10 May 2015
From £39.88

13 Hotel Hacienda Real - Near Fifth Avenue

3 stars
4.1 / 5 33 reviews

Av. 10 con calle 10 colonia centro cp

FREE Wi-Fi + Parking + FREE Kids

Awesome Family Trip
Excellent location, friendly staff and very clean!
2 Oct 2015
Room was ok, I personally wouldn't come back because I thought it wasn't as clean as I expected.
6 Sep 2015
From £87.15

14 Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

4 stars
4.1 / 5 28 reviews

Carretera Chetumal-Benito Juarez KM 250

$50 Credit at Lapis Jewelry & 1 Mayan Pendant FREE

family vacation
everything were ok . food was very good. alcohol drinks was average
6 Oct 2015
Quick Getaway
We enjoyed our stay at the Sian Ka’an. It was our 4th visit. The staff has always been very friendly. The Gran Bahia complex is huge with 4 resorts. We like the Sian Ka’an. It’s more secluded and...
18 Sep 2015
From £51.52

15 La Pasion Boutique Hotel - Adults Oriented - Near Fifth Avenue

3 stars
3.9 / 5 9 reviews

Calle 10 Entre Avenidas 15 Y 20 Centr0

FREE Daily Breakfast, Wi-Fi & Beach Club Access

Romantic Getaway in Playa
This was a great option for a romantic hotel in Playa for a couple on a budget. The hotel has beautiful details and decor and feels very secluded despite being in the middle of Playa, a short walk...
14 Nov 2015
Loved this hotel !
Had a great experience here . The hotel itself is charming and quaint . Rooms are on the small side but very clean , comfy beds . I didn't like the brown bedspread myself , it's a synthetic and I...
5 Nov 2015
From £64.00

16 Aventura Mexicana - Near Fifth Avenue

3 stars
4.4 / 5 125 reviews


Save 25% Off per night

Awesome Hotel
Everything about the hotel and our stay was fabulous- I can not think of a single complaint only praises!
8 Sep 2015
Second time in this hotel
Great location, comfortable, good service, very familiar. Would be nice that the juices be 100 natural. Nice place overall.
19 Aug 2015
From £121.92

17 Now Jade Riviera Cancun Resort and Spa All Inclusive

4 stars
3.9 / 5 271 reviews

Unidad 19, Mz. 20, Lote 1-1, SM 3

$50 Credit at Matis & Hacienda Jalisco Tour

Don't expect the best.
Me and my wife travel 2-4 weeks a year. The food was for the average. I would say it's like a country buffet. We expected good steak and sea food but yet never saw it. I Am a goose drinker ( vodka)...
18 Oct 2015
OK Trip to Cancun
First lets get through the Pros: The location as great, right off the beach. The hotel staff was really enchanting and easily available. The room was clean and the maid kept the fridge full of soda...
6 Oct 2015
From £45.91

18 Cache Boutique Hotel - Adults Only

3 stars
4.4 / 5 11 reviews

calle10 esquina avenida 15

FREE Daily Continental Breakfast + Wi-Fi + Parking

Great location, excellent amenities
Very nice hotel in a great location with excellent amenities. Huge room (#210) with king bed, large rainmaker shower, toiletries, robes, safe, cable TV, excellent WiFi and maid service. Continental...
9 Aug 2015
Excellent lower cost hotel
Very nice hotel with attentive, polite and extremely helpful staff. Close to beach and amenities. Nice pool as well. There was a bit of a drain smell in the bathroom that never went away. Breakfast...
20 Jul 2015
From £85.93

19 Azulik - Adults Only

3 stars
4.0 / 5 7 reviews

Carretera Tulum Ruinas KM 5 rumbo a Boca Paila,

Very Nice
The trip was very nice with the accomadations just as described. The only thing that could be better is the service for breakfast and most importantly coffee in the morning, by this I mean some...
25 Aug 2015
Amazing vacation!
I loved everything about the hotel, its very romantic and a different experience. The only issue is that the mosquitoes will eat you alive! make sure you pack a really good repellent (I did but...
7 Jul 2015
From £106.18

20 Pueblito Escondido Luxury Condo Hotel - Near Fifth Avenue

4 stars
4.2 / 5 40 reviews

Calle 38 Norte Entre La Quinta Y La Playa

FREE WiFi + $50 Credit / Matis Jewelry

Great family trip!
This condo has the perfect location to the beach (just steps away) and close walking distance to Calle 5 (5th Street). You and your family and can safely walk to Calle 5 for restaurants, pharmacies...
25 Jun 2015
Great for families
Nice hotel if you want to enjoy playa del carmen. kitchen in room is must when you travel with young children. Was perfect!
6 Oct 2014
From £37.62

21 Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
3.9 / 5 48 reviews

Paseo Xaman-HA, Ret. 3 Lotes 12 y 13

FREE Daily Buffet Breakfast, Wi-Fi & Parking

Great Hotel
I really enjoyed the stay quiet room clean . The only bad thing was that the drain in the bathroom didn't work well had to wait to take showers staff is great
21 Aug 2015
Summer trip
Staff is amazing and very helpful. They go above and beyond to accommodate you. Hotel is very clean and gorgeous at night. In a very secure private guarded neighborhood. Cleaning crew are superb...
15 Jan 2015
From £83.35

22 The Reef Playacar - All Inclusive - Playa del Carmen

3 stars
3.7 / 5 67 reviews

Paseo Xaman Ha Sur

FREE Wi-Fi + Premium Drinks + Lounge Bar Access

As Compared to other Mexico stays at similar hotels
ROOM - Same as others FOOD - Much Better than others DRINKS - Limited alcohol choices GROUNDS - In jungle setting better a break from sun is good AMENITIES - Same to slightly better than...
30 Oct 2015
We stayed here and woke up to a 6 a.m. wake up call to discover bed bugs crawling all over the white bed spread. I was able to capture them and take photos. Management did not address, follow up or...
19 Oct 2015
From £41.27

23 Colibri Beach Front Hotel - Near Fifth Avenue

3 stars
3.8 / 5 6 reviews

Avenida 1a Norte entre Calle 10 y 12.

FREE Wi-Fi + Parking & Access to Beach Club

Clean nice simple basic hotel by the beach
Very nice and clean basic hotel by the beach. Lido Beach Bar is on hotel premises. Simple hotel and very clean and great value for money. If you like a clean nice basic hotel room by the beach...
18 Feb 2015
Girls' Trip!
I went with a friend of mine, and we booked this the day we arrived because Couchsurfing fell through. It was pretty easy to find, and it was right between the main strip and the beach. There was a...
20 Dec 2014
From £28.29

24 Hotel Hul Ku Playa del Carmen

2 stars
Not yet reviewed

20 Av. entre Calle 4 y 6.

FREE Breakfast, WiFi, Access to Ecopark & More

From £68.53

25 Hotel Posada 06 Tulum

3 stars
4.0 / 5 10 reviews

Calle Andromeda Oriente, Manzana 10 - Lote 17

Save 30% per night

13 Nov 2015
Great Value in Tulum
We stayed here because it is near the center of the "action" in Tulum. Before this we were on the beach in Ambergris Caye, Belize and after on the beach Cozumel, Mexico. Basically, we didn't mind...
11 Mar 2015