Hotel Pulitzer, Amsterdam

Positives: Relatively good location on the picturesque canal and close to the boutiques and cafes of the 9 streets Excellent check in and concierge service (even found a great dinner reservation on NYE despite most restauarants being closed or completely booked out!) Negatives: Room far from 5 star (general finishes, decor and condition) No carpet in rooms Cleanliness not perfect Basic amenities missing from room (eg shower cap, vanity sets etc) Service appaling everywhere other than front desk and concierge Matters which ruined our stay: 30 min wait to get into breakfast Whilst at breakfast (and despite it being now almost noon and restaurant half empty) had to request egg order 3 times and only half of it finally came out some 40 mins later! Had to ask for basic amenities 3 times. When they finally arrived 30 mins later wrong items delivered. Consequently late for a fixed NYE dinner setting which meant restaurant was inconvenienced and we rushed meal to get to fireworks before midnight Due to the above would not stay there again as we did not value equivalent to the five star cost paid.

The hotel is beautiful! The city is wonderful and the people are lovely. Definitely a great destination spot. Having been to several main cities in Europe, we were enamored with Amsterdam! Will be back next year...

The hotel is conveniently located and set on the romantic canals. The staff is extremely accommodating. The rooms are spacious, clean, and nicely decorated. Amsterdam is magical! It was as if we'd stepped into a Van Gogh. My boyfriend and I have both traveled extensively to other cities (Rome, Paris, Venice, Florence, Geneva, NY, Chicago, LA, New Orleans) and hundreds of towns and villages in between, but concur, Amsterdam is our new favorite! The free spirited bohemian style is exactly what we had hoped it would be. This city offers everything for anyone who is an "artist at heart", music, galleries, beauty, fun, food....it's all here!

The concierge recommended their canal tour over other tours and the hop-onn-hop off which was half the price, so we took the hotel's tour. The boat was lovely, but our guide was very hard to understand and the refreshments were not included, as the concierge had implied. If we had it to do over, we would have done the hop-on-hop off on day 1 and learned our way around.

while we werent at the hotel long cause we were only in amsterdam for one night, this hotel is perfect for a great night. not far from anywhere you would like to be, and the room and bed were amazing! id def stay here again.

We have been to the Pulitzer three times now. We love the location of the hotel because it's in a beautiful residential area but many of the "tourist" attractions are within a reasonable walk. And you can always take a short walk to catch a tram if you want to travel farther. The staff is very friendly and knowledgeable and do whatever they can to make your stay pleasant. I have only two criticisms. First, they charge a lot for wi-fi. But they do have two computers available in the lobby that are free and are usually available. Second, the service in the restaurant is very slow by US standards. Especially after you've been served. We've eaten there twice and felt the same way both times. Other than that, we highly recommend this hotel.

perfect location and friendly staff. however, our bathroom did not have heat and it was freezing. we had to ask staff for a heater (that they brought quickly), but it had to stand in the middle of the bathroom!

Nice hotel, but Executive rooms are too small and overpriced.

We were treated like royalty. Beautiful location and hotel. Breakfast at the hotel was the best meal of the day. Will definitely book again.

The bed was very comfortable and the room, if a bit small, was clean and had excellent light. Since our room faced the courtyard it was quiet most of the time, particularly at night. The food in the restaurant/room service was alright, but not great, and VERY expensive. I would recommend seeking food elsewhere since there are so many great choices in the immediate area. The staff was always cordial and helpful and will give you honest opinions with regard to attractions, tours, travel, etc. Overall, I would highly recommend this hotel. We had an excellent experience.