Nightly rates from £40.49
Rate based on Check-in 4 Jun 2012 Check-out 5 Jun 2012
Hotel Overview
Reviewer score
4.6
out of 5
118 reviews
Location Location...Views Views

I chose the Mercure on Custom for its location and It was fantastic. There are more luxurious... See full review

  • TravelingBeth
  • 23 Mar 2012
Great Location!

Easy to find. Close to everything. No practical internet access. Room was small but great view of... See full review

  • New Zealander for a day
  • 27 Nov 2011
Located in the heart of the Auckland waterfront district, Mercure Auckland overlooks the spectacular harbour and bustling city. Situated within walking distance of Auckland shopping, restaurants, the Viaduct Harbour, ferry terminals and Vector Arena, Mercure Hotel Auckland offers 189 rooms and suites, a gym, undercover valet parking, and a dedicated conference floor catering for 200 delegates. Vue Restaurant and Bar is located on the top floor of the hotel and offers great panoramic views.

Mercure Auckland Rooms

1 Qn bed Std Harbour V
Standard 1 Queen Bed Harbour View. Upgrade to enjoy sensational harbour views from this standard room. It is equipped with broadband internet and Sky TV. Up to 2 adults and 1 child.
1 Qn bed Std
Standard one Queen-size bed. After a busy day exploring or working, relax in a cosy Standard Room. It is equipped with broadband internet and Sky TV and offers views of the city. Up to 2 adults and 1 child.
2 Db beds Sup
Superior 2 Double Beds.. Spread out and relax in the more spacious Superior Room. It is equipped with broadband internet and Sky TV and offers sensational views of the city or harbour (additional surcharge). Up to 2 adults and 1 child.
2 Sg beds Std
Standard 2 Single Beds. After a busy day exploring or working, relax in a cosy Standard Room. It is equipped with broadband internet and Sky TV and offers views of the city. Up to 2 adults and 1 child.
2 Db beds Sup Harbour V
Superior 2 Double Beds Harbour View. Combine space and views with this Superior Harbour view room. Also equipped with broadband internet and Sky TV, you will enjoy sensational views of the harbour. Up to 2 adults and 1 child.
JrSuite
Junior Suite with 1 Queen Bed. Make yourself at home in a stylish and spacious Junior Suite. With a separate lounge, the suite offers the perfect ingredients for relaxation, with broadband internet, Sky TV and city views. Harbour views at additional cos

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Hotel Map

Nearby airports
AKL, (AKL), 20.00, KM, N;
Area description
Downtown

Amenities

  • Accessible facilities
  • Adjoining Rooms
  • Air Conditioned
  • AM/FM Alarm Clock
  • Audio Visual Equipment
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Cable or Sat. TV
  • Coffee Maker in Room
  • Computer Rental
  • Concierge
  • Concierge Desk
  • Cribs Available
  • Currency Exchange
  • Elevators
  • FAX
  • Fitness Center or Spa
  • Fitness Room
  • Free Newspaper
  • Hairdryer in Room
  • High Speed Internet
  • Indoor Parking
  • Internet Access
  • Iron
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Overhead Projector
  • Parking
  • Porters
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Sprinklers In Rooms
  • TV
  • Valet Parking
  • Wake-up Service

Dining

VUE RESTAURANT
Our chef Mr Todd THORBURN welcomes you. Located on the top floor of the hotel, offering views of the bustling city and delicious international and local cuisine with friendly, efficient service and a relaxed atmosphere.
ATTICA BAR
Attica is the inner-city's newest hotspot. Gracing the top floor, the bar offers mesmerizing views over Queen Street, the city's most iconic address. The relaxed & sophisticated atmosphere is perfect for catching up with friends over drinks.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (118)

Ratings and reviews for Mercure Auckland

Overall score

4.6 / 5
118 out of 118
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.1
Room comfort:
3.7
Location:
4.8
Value:
4.4

98% would recommend to a friend.

Sort by:
Review this hotel
Review of Mercure Auckland

Reviewer score

4
TravelingBeth
Healdsburg, CA 95448, USA
23 Mar 2012

Location Location...Views Views

I chose the Mercure on Custom for its location and It was fantastic. There are more luxurious hotels in the area, but not at this price. If you have a budget, but want a view this is definitely the place to stay. I looked out on the water and the Ferry Building. In less than two blocks walk I was at the water, the maritime museum, the ferry, Westfield Mall and the numerous restaurants. In the other directions shops and worth a stop at the New Zealand Trade center.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

Snap Dragon on the Viaduct was marvelous. The hotel bar has a great view and worth stopping for a night cap.

Review of Mercure Auckland

Reviewer score

4
New Zealander for a day
San Juan, PR
27 Nov 2011

Great Location!

Easy to find. Close to everything. No practical internet access. Room was small but great view of the city.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Not Applicable

Make online arrangements for airport transfers. Do not let the hotel staff trick you into taking taxi and bargain for the fare. It's a hassle!

Review of Mercure Auckland

Reviewer score

5
Clare
Not Provided
29 Aug 2011

We were very happy with our stay.

We were very happy with our stay. Initially we were allocated a room that we were not that happy with so without any fuss we were moved to the one overlooking the harbour that we had booked and it was super. Staff were very obliging

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Mercure Auckland

Reviewer score

5
Anonymous
Not Provided
22 Aug 2011

Wonderful location, great service,

Wonderful location, great service, really great stay . will stay again for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
1
Review of Mercure Auckland

Reviewer score

4
Helen
Not Provided
8 Aug 2011

Overall hotel is clean. Heater

Overall hotel is clean. Heater and tv will auto off and on by itself. Didn't get to watch tv during stay. No entertainment channel on tv.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
No rating
Location:
5
Value:
4
Review of Mercure Auckland

Reviewer score

4
Anonymous
Not Provided
6 Aug 2011

parking onsite expensive, didn't

parking onsite expensive, didn't really like the rooms, service consistantly good all round though.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
3
Review of Mercure Auckland

Reviewer score

5
Robert
Not Provided
6 Aug 2011

Excellent location. Lovely views

Excellent location. Lovely views from rooftop restaurant. The only downside was the heater in my room was not working. Luckily there was a portable heater in the closet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Mercure Auckland

Reviewer score

5
Mark
Not Provided
14 Jul 2011

Hotel was in a pretty handy spot.

Hotel was in a pretty handy spot. Service was excellent.Room was ok just abit on the tired side ie. frayed bed covers and bathroom old but double bed was comfortable. Parking expensive as usual in the city.$40. Maybe Hotel Club could do a deal on this and breakfast as well ?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
4
Value:
4
Review of Mercure Auckland

Reviewer score

5
mary
Not Provided
3 Jul 2011

lovely stay. Very handy to everything

lovely stay. Very handy to everything inc airport bus

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Mercure Auckland

Reviewer score

5
Peter
Not Provided
26 Jun 2011

An excellent stay again. Warmly

An excellent stay again. Warmly welcomed at reception, room upgraded and a geneous welcome gift in my room

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
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