Kingsgate Hotel Rotorua
Hotel Overview
Excellent location. Me and my
Excellent location. Me and my partner stayed there while it was raining. we went for a walk around...
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-
James
- 27 Jan 2011
The room we got didn't look like
The room we got didn't look like the one in the picture when we booked it, a bit run down....
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-
Gary
- 5 Jan 2011
Kingsgate Hotel Rotorua Rooms
- Standard Room
- With either courtyard or balcony options, these spacious Standard rooms offer our guests a relaxing visit. Room amenities include Sky TV, mini bar on request, tea & coffee facilities, iron/ board, hairdryer, ceiling fan, radio alarm clock.
- Superior Room
- Our spacious Superior rooms are decorated in warm autumn tones for a relaxed stay. Amenities include air-conditioning, Sky TV, mini bar on request, high speed internet, tea & coffee facilities, iron/board, hairdryer, ceiling fan & radio alarm clock.
Hotel Map
- Area served
- Rotorua.
- Nearby airports
- Rotorua International Airport (ROT / NZRO).
- Area description
- Rotorua.
Amenities
- 24 Hour Room Service
- Bar/Lounge
- Business Center
- Concierge
- Conference Facilities
- Currency Exchange
- Elevators
- Handicapped Rooms/Facilities
- High Speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Tennis
- Wireless Internet
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1000
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (12)
Ratings and reviews for Kingsgate Hotel Rotorua
- All travelers (12) 4.3 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 3.7
- Hotel staff:
- 4.2
- Room comfort:
- No rating
- Location:
- 4.3
- Value:
- 4.1
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
James
Excellent location. Me and my
Excellent location. Me and my partner stayed there while it was raining. we went for a walk around the complex, and found over 10 buckets collecting drips. The front wing with the superior rooms are above average, and would only recommend staying in those. On the downside room was a little dirty, especially when you find other peoples hair located in the bathroom and next to the bed. Breakfest was not very fresh at 9.30am, i do understand it closes at 10am, but expected better. other than that; 3 out 5.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Gary
The room we got didn't look like
The room we got didn't look like the one in the picture when we booked it, a bit run down. Mentioned this to the staff at the front desk and got upgraded to a superior room at no xtra cost. Staff all very friendly and helpful would be happy to stay again. Good facilities.Great location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Very old hotel, but still clean
Very old hotel, but still clean and tidy. They pool area is good for the kids along with the grass court yard outside the down stair twin room
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Leslie
Ordered a cot, and it was not
Ordered a cot, and it was not in the room/not delivered as advised. When questioned reception, were told it 'should' be there. Vending machine didnt work - no out of order signage. Rooms are very tired- but value for money not too bad. Do something about those scrambled eggs- they are artificial and tasteless. Breakfast staff, very laid back, but reception & bar good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Poor service at front reception
Poor service at front reception upon check in.Standard room not the best for a family,crowded.Asked reception for upgrade to superior room , was told not suitable for 2 adults & 2 children,brochure shows different.Very noisy at night in hotel, drunken adults walking in hallway yelling at 1.00am on 1st night & 3.00am 2nd night.Not much food variety in breakfast buffet.We as a family would not recommend this hotel to friends & family and we would not stay there in the future.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Stan
hotel requires a lot of outside
hotel requires a lot of outside mantainence,eg paint etc.Inside all ok.food and service outstanding.Would stay again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Anonymous
Impressive foyer but hallways
Impressive foyer but hallways and rooms we viewed were old and tired. Initially given hideous cabin-style room. We complained and were given a free upgrade to more recently renovated room but with small second bed. Shower tiling very dirty. No newspaper delivered to room. Our complaints were handled well but overall not a good experience. Would not personally give repeat custom to a Kingsgate Hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Anonymous
A very basic hotel. Needing a
A very basic hotel. Needing a facelift.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Barry
We were very pleasantly surprised
We were very pleasantly surprised when we entered the Hotel as the outside is yet to be upgraded, and wasn't very inviting, but once inside there has been alot of work done. The room was very good and staff excellent
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Katarina
Apart from the general smell (sulphur)
Apart from the general smell (sulphur) which can't be helped everything was excellent. We had the pool to ourselves and were singing away quite happily. Also enjoyed the gym. We were on a budget, but we got an excellent deal....would recommend this hotel to others for sure.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
- * includes taxes
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