Novotel Cusco

Walking distance to many major sites, shopping and most famous restaurants. Nice warm rooms with plenty of hot water. An excellent jumping off place for Machu Picchu.

Honestly, we spent the entire time in our room. The beds were giant and amazingly comfortable.

When we got to Novotel the staff was very friendly and the service was excellent. Tehy have a travel agent that helped us plan all of our stay in Cuzco at a great price. He customized it to meet every singleone of our needs. His name was [...]. We stayed in the cheaper rooms btu they were excellent, especially for the price. They had dual coltage options,flat screen tv, a nice bathroom. Teh bed was a bit stiff btu I like hard beds so I didn't mind. Everythingw as clean, modern and the service was excellent. The location is amazing. I have been to cusco 4 times and I have to say that Novotel has been my best experience.

Kudos to Novotel Cusco, great service and accommodations, good food (especially breakfast), and conveniently located to nearby historic sites.

I loved the fact that it was close to everything. One thing I did not like was that the air conditioning was not working.

This was a great hotel. Nice place to call home base in a country we had never visited. The staff was friendly and helpful. The rooms were clean and modern. Very nice bathrooms with hot water. Very much appreciated.

The Novotel Cusco is a hidden gem. The beautiful, authentic courtyard was covered with glass and filled with light. Coca Tea was always available in the lobby. Rooms were well appointed and kept spotlessly clean. The only challenge was the construction noise on the room above ours during the day. I tried to rest to compensate for a bout of altitude sickness to no avail. Staff was good enough to bring oxygen to the room, but couldn't do anything about the noise. Everyone on the staff was friendly, attentive and helpful. The location was perfect - only 2 blocks away from the central square. Several great restaurants nearby.

El desayuno aunque es bueno es igual todos los dias. El aseo en las habitaciones muy deficiente. No tiene areas de descanso diferentes a las habitaciones. El bar es malo. El internet es muy limitado si no llevas tu computador personal, wi-fi solo existe en la plazoleta ppal, ofrecen acceso por solo 20 min por dia en un equipo que permanece ocupado. Los colchones incomodos. La iluminacion en las habitaciones es deficiente y se filtran todos los ruidos de la calle y los pasillos. Los elementos de aseo personal de regular calidad. No suministran informacion turistica en forma clara y detallada. Buena ubicacion fisica. Son muy descuidados con los voucher de las tarjetas de credito que se firman en el chek in, el mio se extravio y nunca lo devolvieron corriendo el riesgo de que se cargara una suma de dinero a mi tarjeta, ademas las personas que atendieron el caso asumieron una actitud poco profesional por ello. Les recomiendo buscar otro hotel.