Holiday Palace Hotel Benalmadena

for the last 2 days of our stay we went all inclusive, the breakfasts were excellent but at the lunches & dinners the warm buffets let the hotels excellent serivce down considerably, I know the hotel is geared for families with children but even my kids got fed up of burgers & pizza, however the salads & deserts were very good so we did not go hungry.

very impressed with the hotel upon arrival, but soon realized that guest that were not all inclussive were nickled and dimes at every turn. services like the gym and spa cost money, while the mini golf course was unkept and reuired a deposit. I have never seen basic hotel imentities not included in the hotel cost. This hotel did not offer internet in the rooms and also cost 10 euro a day. 90% of hotels i have stayed in offer this service free of charge, and with todays cyber world internet is a requirement for many. For a resort that caters to children and families of many nations how can you not offer a DVD player for kids, or satelite tv that offers more language selection for movies and cartoons. My kids found after the pool closed the night was extremely boring. After 6pm life guards are off duty and the pool is your responsability. If this is the case why does the pool close at 8pm? The sun does not go down until almost 10 in the summer so why are we closing the pools down so early? Again most hotels i have stayed in have pools open until 10pm. Upon 1st look the hotels seems great, but once you get to see it for what it is my family was not impressed. We will definately not be returning to Holiday palace or any of the Holiday World facilities.

The location of the hotel was not ideal especially for those travelers who want to explore the coast and it's attractions. Also, the restaurant options at the resort were poor, considering that you had to make reservations 24 hours in advance.

We had an extemelly enjoyable experience at the Holiday Palace Hotel Benalmadena. We had ten persons in our party which included our three daughters and three of their friends from college. We found the hotel to be much more than we expected. It was beautiful, and the rooms were large and clean. The staff could not have been more friendly or accomadating. The only problem we had was the construction of another hotel next door which caused us to have to walk about 1/2 mile to get to the main street. However, the hotel provided a shuttle bus which took us around the construction when he went out. The whole area around the hotel is upscale and very safe. The six young ladies in our group can attest to this because they went out every evening and had nothing but good experiences. We had no problem getting around because several buses and trains ran up and down the coast on regular intervals. In addition, a taxi could be obtained with no problem. It was a great time and everyone cried when we had to leave.

OUR ROOM WAS A SMALL SUITE, COMPLETE WITH FULL KITCHEN (WE ATE BREAKFAST ON OUR BEAUTIFUL TERRACE EACH DAY, AS WELL AS TWO DINNERS), VERY LARGE BATHROOM AND DECENT SIZED LIVING/DINING AREA AND BEDROOM. DECOR WAS PLAIN BUT COMFORTABLE. REGULAR BUS SERVICE TO ADJACENT TOWNS ALLOWED US TO AVOID CAR RENTAL, STILL GET AROUND AND ENJOY A QUIET HOLIDAY. MINIMAL OFFERINGS AT THE HOTEL GIFT/MARKET SHOP, BUT A MINI-MARKET 10 MINUTES AWAY BY FOOT HAD WONDERFUL BREADS AND NICE VARIETY OF SNACK ITEMS. THE HOTEL RESTAURANT WAS MEDIOCRE AT DINNER, BUT OFFERED A LARGE, MODESTLY PRICED BREAKFAST BUFFET. DON'T SIGN UP FOR FULL MEALS; GREAT RESTAURANTS CAN BE FOUND IN NEIGHBORING TOWNS.

The hotel was great. I was off season when I went so the beach facilities were closed. Service was great.