H10 Lanzarote Princess

the restraunt staff is in dire need of training ,all the staff seems to run around the restraunt but achieving little.If a wine waiter were employed i honestly believe that this person would triple the sales of wine ,and you also need a restraunt manager,In my previos trade you did not walk pass a table without removing dishes /glasses after use.I would like to praise Daniel your public relations officer,i had the misfortune to have a piece of veal lodged in my throat ,Daniel insisted i go to the local clinic to be checked by a doctor all i can say is thank you very much for the care given by your staff

Adequate

I had a very enjoyable stay at the Lanzarote Princess. The facilities are looking tierd and are in need over a make over, however I believe plans are in place to do this. I was very dissapointed to find that for two days out of my 7 day stay there was loud, disruptive drilling going on around the pool. This meant that the much needed relaxtion was greatly distrubed. I would hve liked to have been ade aware of this when I was booking as thi would have altered my decision in terms of te hotel I selected.

Hotel and its location were good but I thought overall that the hotel was a little jaded ie the carpets and general woodwork were worn and scuffed but other than that it was fine.

I have been to this hotel on many occassions over the last 24 years and I think it is about time it had a face lift. The room funiture has seen better days and the radio cabinet is the same ones as were in the rooms 24 years ago

Fortunately we were in a newly furbished room which was a plus. Otherwise it had a 3 star feel definately not 4 star, We were disappointed.Standard of dress in dining room for dinner was below par it used to be much better.

The Hotel was good in all departments. There are signs of wear and tear which are leading the hotel towards the need of refurbishments. I am sure this is already noted.