Silken Puerta America
Hotel Overview
very nice hotel ,same as pictures!
all was very nice,place-room and everything else except floor number 9 room was a little...
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- 5 Oct 2011
Awesome!!
I really like the hotel. The themes on each floor were very interesting and fun to explore. The...
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ArmyGrl
- 6 Sep 2011
Silken Puerta America Rooms
- Space Club by Zaha Hadid
- Zaha Hadids Space Club First-floor is outstanding for its fluidity and the play of bold lines. You will believe you have entered a Sci-Fi but paradoxically accessible world, with everything to hand. Among the rooms' most unusual features is the sheer width and clean feel of their totally white floor and walls. You will find yourself submerged in a world that is alternatively Baroque or Modernist and Minimalist, due to the winding forms (the first) and the clarity of the white surfaces (the second). The Space Club Zaha Hadid rooms are spacious (25-30 m) and have large windows with views. THIS IS A NON SMOKING FLOOR & THERE IS ONLY QUEEN SIZE BED ACCOMMODATION AVAILABLE. There are two colour themes to choose from: black and white.
- Superior Room
- The Deluxe Rooms have ten different stunning design interiors and are located throughout the hotel (floors 2 to 11). They are spacious (25-30 m) and offer twin or queen beds. All rooms have large windows with panoramic views over the city. The floor and bed type (queen or twin) will be assigned at check in time and whenever possible, we will give you the option to choose from a picture catalogue available at the Front Desk. **Floors 7 and 8 have a supplement of 20 per room per night.
- Deluxe Room
- The Deluxe Club rooms have ten different stunning design interiors and are located throughout the hotel (floors 2 to 11). The Deluxe Club rooms are spacious (25-30 m) and offer twin or queen beds. All rooms have large windows with panoramic views over the city. The floor and bed type (queen or twin) will be assigned at check in time and whenever possible, we will give you the option to choose from a picture catalogue available at the Front Desk. The Deluxe Club rooms offer the following additional advantages: 1. Complimentary chocolates on arrival. 2. Complimentary minibar (soft drinks only). 3. Late check-out until 14H guaranteed. 4. Complimentary wireless high speed internet access WI-FI for the entire stay. 5. Complimentary suit pressing service. 6. Complimentary Newspaper. 7. Free access to the Fitness Centre and indoor swimming pool.
- Junior Suite Room
- Our fantastic Junior Suites have ten different stunning interiors and are located on both corners of the hotel (floors 2 to 11). They are spacious (50 m) and consist of a bedroom with an adjoining lounge and a bathroom. The lounge has a spectacular semi-circular window from the floor to the top with panoramic views over the city. The floor and bed type (queen or twin) will be assigned at check in time and whenever possible, we will give you the option to choose from a picture catalogue available at the Front Desk. The guests staying in the Junior Suites will have VIP treatment: with private check in, Solan de Cabras mineral water, a delicious selection of Oriol Balaguer chocolates and LOEWE or BULGARY toiletries in the bathroom. **Floors 7 and 8 have a supplement of 20 per room per night.
Hotel Map
Avenida de America, 41, 28002 MADRID, Madrid, 28002
- Area served
- Madrid.
- Nearby airports
- Madrid Barajas International Airport.
- Area description
- Situated in the city centre, this unique place in the world is only 10km away from the airport and the fairground IFEMA and 5 minutes walking to the exclusive residential area of Salamanca. Due its location, near the tube and bus station, the hotel has easy access to all areas in Madrid, including the most important museums, the historic city centre and the exclusive stores of Serrano Street.
Amenities
- 24 Hour Room Service
- Air Conditioned
- Babysitting/Child Services
- Business Center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Exercise Gym
- Fitness Center or Spa
- Fitness Room
- Gift Shop
- Handicapped Rooms/Facilities
- Health Club
- High Speed Internet
- Indoor Pool
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- Night Club
- No Smoking Rooms/Facilities
- Parking
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Satellite TV
- Secretarial Service
- Wireless Internet
Dining
- Lagrimas Negras
- The glamorous Lagrimas Negras Restaurant designed by Christian Liagre, offers traditional innovative Spanish fine dining and a wine cellar with over 750 different wines.
- Mad Restaurant
- The MAD Restaurant situated on the E-floor and designed by Christian Liagre, offers a more dietetic, fast and economic option, without lousing the quality of the product.
- Marmo Bar
- The Marmo Bar Designed by Marc Newson is the place to see and be seen. The bar is a single 8.25m/27ft long unit made of white Statuario Venato marble.
- Sky Night
- On the 13th floor Bar Skynight Designed by Jen Nouvel is a cool place to relax listening live jazz or chill out music.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1200
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (9)
Ratings and reviews for Silken Puerta America
- All travelers (9) 4.2 / 5
- Couples (7) 4 / 5
- Friends (2) 5 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.7
- Room comfort:
- 4.4
- Location:
- 3.9
- Value:
- 4.3
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
very nice hotel ,same as pictures!
all was very nice,place-room and everything else except floor number 9 room was a little uncomfortable and smelled strange in bathroom although it was cleaned.try floor 11 and you wont regret it!very nice! the biggest complain is about spanish people dont speak english AT ALL...even at tourist offices!!thank god at hotel they did!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Dining tip:
Short drive from hotel
try eating at all you can eat close to puerta del sol..but not the one that cost 9.99 euro but the one that costs 8.70 euro.you will see two floors to recognise it,its in a corner opposite a big hotel..very nice food..
Reviewer score
Would not recommend
visitors
Not living up to 5 star rating
on our arrival evening at bed time we discovered blanket & sheets were wet; had to call & stand by in pajamas for change of blanket & sheets; Throughout stay of 3 nights hotel was not able to provide the promised "free Internet" issued on purchase detail. Desk staff were least cooperative & would repeatedly issue non-working usernames & passwords which would not work in our 2 iPhones and 1 iPad or state their provider is at fault! Because it Requires payment to be made. The credentials issued for using the hotel computers did not work either! Hotel desk was not helpful with locating known restaurants in Madrid.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
ArmyGrl
Awesome!!
I really like the hotel. The themes on each floor were very interesting and fun to explore. The location was a little sketchy looking at first glance, but it was conveniently located to next to the train station. The room was spotless! Housekeeping even wears cloth on their shoes so that they don't scuff the floor, at lest on the all white floor that we stayed on did. The staff was very polite & all good looking!! The only thing I wish was included in the was the breakfast buffet. 27 euro was just a little bit out of my price range.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
rmkk
Very unique, worth a try
The hotel is not close to teh cisty center -- about 10-15 minutes by subway, 4 minutes walk from subway station. It is really unique. We enjoyed visiting each of the floors. Surprisingly, most of them look better in real life than on pictures. Our room on floor 9 was fantastic (Japanese style): refreshing shower with many heads, nice functional room. Small problem was with the bed: the comforter felt dusty and the moment we moved it, we felt like dry dust was around and we started scratching ourselves. The whole bed did not have the typical fresh smell that you get in the most hotels. The bar on the 13th floor attracts hundreds of people. I would not stay again in the hotel, but I am very happy that I stayed there once for the experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Liz
Felt like in a movie set.....
The hotel was amazing visually. The staff could not have been more helpful. The breakfast buffet was superb and indoor pool and steam room great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
cameraman
Excellent staff and decor
I rate this hotel among the best I have stayed in. Some reviewers say it is not a great location but I think it was great. Just 2 mins from the Metreo and not far from good local eateries. Very quiet rooms and the location felt safe. The internal security system is superb (I had reason to find out).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Long walk from hotel
A long walk could be 10 minutes. Go past Metreo Ave Merica and turn right. that street has one or two good bar reataurants. Breakfast on the corner opp the metreo stn. Good coffee
Reviewer score
Would recommend
Dee
Out of this world decor
Space aged interior design that is different on every floor. We stayed on 4 different floors during two stays. Our friend loved the 7th with its round bed and HUGE projection TV. We enjoyed the 2nd and the 10th, both were beautiful and very contemporary. The 6th floor was our least favorite, poor lighting and very little in creature comfort. Forget about getting coffee or anything to eat before 9am unless you order room service. We did get room service for dinner and it was very good. Location is not near the center of town, but it is about 1/2 way to the airport.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
Vacationier
Great Place To Stay
Close to metro and many things to do.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Hotel close to Metro and many many options
Reviewer score
Would recommend
CAGOLE
TRES BON HOTEL
PAS DE BAGAGES A L'ARRIVE A MADRID AVONS DU ACHETER LE NECESSAIRE SUR PLACE.TRES NAVRANT SURTOUT POUR LES MEDICAMENTS DE MON MARI CARDIAQUE NOUS PENSONS QUE NOUS NE VOYAGERONS PLUS PAR VOTRE INTERMEDIAIRE
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
- * includes taxes
