Hotel Sercotel Sorolla Palace

The Hotel staff should make it their point to speak English as well, especially Conceirge and front desk! No one understood me! The carpet in the rooms was stained and very outdated and work more on cleanliness of interior rooms! Amenities overall - very good for the value and very conventient location

This was my second stay at the Sorolla Palace. I came back because it's a very smart hotel, with nice rooms and provides great relaxation. The hotel is in a newish part of the City, and while it's a trip from the centre, the public transport links are good. While I was still impressed with the hotel, and its restaurant provided excellent meals, it seems that the deep recession that has hit Spain very hard has caught up with this hotel (although not as badly as the Hilton across the road, which has closed down completely). The bar stayed shut throughout my week there, and staff seemed short on number. Also, the pool area needs a number of running repairs. However, the rooms were still well cleaned and appointed. This is still a good base from which to enjoy the wonderful city of Valencia.

excellent location for congress center, easily reachable by metro

The hotel was comfortable and appealing, despite the stained carpets. Really liked the large bath tub. The wi-fi only works in the lobby, but at least there is ample seating. We enjoyed the fitness center. It is larger than most. There was also a squash court, but we didn't have equipment to use it.

Beautiful new facility. Pool and fitness center first rate. Staff exceptionally professional and helpful. For the tourist - quite a ways from the city center but subway close.

The hotel was not in a central location like it advertises. It is very far from central Valencia, about a 30 minute bus or train ride. The staff is unfriendly, especially to those who do not speak Spanish. No one speaks English, including the manager, which is sad since as a hotel everyone there should speak at least two langages even if its not English. The hotel is not clean we watched the cleaning lady wipe off all the furniture with the same rag she used to clean the floor and the the inside of the trash can. There is nothing to do near the hotel. It has one resturant near it that closes at like ll and one bar that never had more that 2 people in it. There room services is not 24 hrs, if you want hot food atleast and it is over priced. If you are planning to vacation to Valencia this is not the hotel for you to say in. The service is horrible and they dont even carry irons...lol

The rooms were nice and quiet although not large. No restaurants in the area. Staff did not seem interested in providing any information and was not overly friendly. When I went to front desk to ask about wifi not working I was told it was my fault, the problem was with my computer. That is incorrect, I'm a network engineer - the problem is that their network is underpowered and provide coverage only in a few spotty areas of the hotel.

I was attending a meeting in the congress centre right next door, and found the location invaluable. Rooms are comfortable and nice, with huge bathrooms. Friendly service, even from the non-English speaking staff.

Hôtel de très bon niveau. Un peu éloigné du centre (compter 8 à 10 euros pour rentrer en taxi) mais sinon à 5 minutes à pieds de la station métro de Beniferri. Très calme.

Hotel molto gradevole, ben collegato con i mezzi di trasporto. Ottima accoglienza e disponibilità. Personale molto cortese.