Nightly rates from £96.19
Rate based on Check-in 8 Jun 2012 Check-out 9 Jun 2012

Mercure Hotel Europe Basel

4 stars
Clarastrasse 43, BASEL, 4058
Hotel Overview
Reviewer score
3.9
out of 5
12 reviews
Barely OK experience for a steep price!

Room has no AC. Only a small table fan - can be a sauna in summer. We could not sleep at... See full review

  • Midwesterner on Vacation
  • 15 Jul 2011
mercure basel

THE HOTEL HAD A GOOD LOCATION BUT CERTAIN AMENITIES WERE NOT AVAILABLE LIKE BATHROBES. THE ROOM... See full review

  • FIAMEA
  • 21 Jun 2010
The 4-star Mercure Hotel Europe has 130 rooms and good transport links. It is 219 yards from the exhibition center and just 547 yards from the city center. The SBB/SNCF and DB train stations are 5 minutes by tram and the airport is 5.6 miles away. The hotel has 2 restaurants, a bar, 7 meeting rooms, a garden and a garage, and free WIFI and high-speed Internet access. Extensive renovations planned for 2012 and 2013. Between Nov 2012 and Jan 2014, the hotel will offer just 28 renovated rooms with breakfast.

Mercure Hotel Europe Basel Rooms

1 Sg bed Std
Standard room with 1 single bed and shower writing desk, phone, high speed internet, WLAN. Standard room with 1 single bed. 18 m². Bathroom with shower. Pleasant decor, writing desk, ISDN telephone, modem connection, high speed internet, WLAN, minibar,
1 Db bed Std
Standard Room with double bed (63x79"/160x200 c m)Tub, telephone, high-speed Internet, Wi-Fi. Comfortable room with 1 double bed. 24 sqm. Bathroom with bathtub and shower. Pleasant decor, writing desk, ISDN telephone, modem connection, high-speed Inter
2 Sg beds Sup
Superior room with 2 single beds, bathtub, writing desk, phone, high speed internet, WLAN. Superior room with 2 single beds. 27 m². Bathroom with bathtub and shower. Pleasant decor, writing desk, ISDN telephone, modem connection, high speed internet,
JrSuite 1 Kg bed Sup
Superior Junior Suite 1 King bed, bathtub, writing desk, phone, high speed internet, WLAN. Superior Junior Suite 1 King bed on top floor. 36 m². Bathroom with bathtub and shower. Pleasant decor, lounge area, writing desk, ISDN telephone, modem connecti

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Hotel Map

Nearby airports
BSL, (BSL), 9.50, KM, E; MLH, (MLH), 9.50, KM, E; ZRH, (ZRH), 80.00, KM, W;
Area description
Downtown

Amenities

  • Accessible facilities
  • Adjoining Rooms
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Babysitting/Child Services
  • Bar/Lounge
  • Bath Tub
  • Bus Parking
  • Business Center
  • Cable or Sat. TV
  • Coffee Maker in Room
  • Concierge
  • Concierge Desk
  • Cribs Available
  • Currency Exchange
  • Elevators
  • Express Check In
  • Express Checkout
  • Florist
  • Gift Shop
  • Hairdryer in Room
  • High Speed Internet
  • Indoor Parking
  • Internet Access
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Overhead Projector
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Tour Desk
  • TV
  • Valet Parking
  • Wake-up Service

Dining

BAJAZZO
Bistro restaurant with Swiss, regional and cross border specialities. Enjoy the variety of dishes and the relaxed atomosphere.
LES QUATRE SAISONS
A most superb gourmet restaurant featuring market fresh cuisine where the expertise of Chef Peter Moser ensures a varied and innovative menu featuring culinary art of the highest level, distinguished by both the Gault Millau and Michelin guides.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (12)

Ratings and reviews for Mercure Hotel Europe Basel

Overall score

3.9 / 5
12 out of 12
Amenities:
3.6
Room cleanliness:
4.3
Hotel staff:
3.8
Room comfort:
2.8
Location:
4.1
Value:
3.1

83% would recommend to a friend.

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Review of Mercure Hotel Europe Basel

Reviewer score

3
Midwesterner on Vacation
Chicago, IL
15 Jul 2011

Barely OK experience for a steep price!

Room has no AC. Only a small table fan - can be a sauna in summer. We could not sleep at night. The bathroom lights were broken. Staff was unfriendly - bluntly gave us two options: change the room or report in morning and someone will fix the lights. Tired, we did not change the room and reported in the morning. They still did not fix the lights. Close enough to attractions & restaurants, and the room was clean. Only two positives I noticed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Review of Mercure Hotel Europe Basel

Reviewer score

5
Anonymous
Not Provided
17 May 2011

Reasonable hotel with a short

Reasonable hotel with a short tram distance to downtown area. Convenient transport is a plus point.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
4
Value:
3
Review of Mercure Hotel Europe Basel

Reviewer score

3
FIAMEA
HONOLULU, HI.
21 Jun 2010

mercure basel

THE HOTEL HAD A GOOD LOCATION BUT CERTAIN AMENITIES WERE NOT AVAILABLE LIKE BATHROBES. THE ROOM WAS VERY VERY SMALL. THE INTERNET WAS NOT COMPLIMENTARY AND WAS COSTLY. BREAKFAST BUFFET DID NOT HAVE ENOUGH CHOICES. THE STAFF HOWEVER WAS VERY HELPFUL AND PROFESSIONAL, REALLY EXCELLENT.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
1
Sightseeing tip: Short walk from hotel

BASEL ART EXPO

Review of Mercure Hotel Europe Basel

Reviewer score

3
Lorenzo
Not Provided
13 Dec 2009

Very disappointed in having to

Very disappointed in having to pay for parking under ground, day and night

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
No rating
Location:
2
Value:
3
Review of Mercure Hotel Europe Basel

Reviewer score

4
Paul
Walla Walla WA
23 Apr 2009

Good location and price

The location would be best if you were using the convention center, which we weren't, but it was central enough to enjoy walking everywhere. We were greeted by a friendly staff, the room was very comfortable (though the street noise was significant - trolley, evening bar crowds). Rooms not on the street side probably quieter.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Sightseeing tip: Short walk from hotel

Martinplatz cathedral was very interesting

Review of Mercure Hotel Europe Basel

Reviewer score

1
Zürich
29 Nov 2011

ZU LAUT

Die Strassenbahn fährt direkt vor dem Hotel bis tief in die Nacht. Fenster und Hauswand sehr schwach isoliert - alle Geräusche kommen ins Zimmer. Es ist unmöglich dort zu schlafen. Es ist eine Frechheit für so ein Zimmer noch Geld zu verlangen. eigentlich sollte man die Strassenseite schliessen und erst nach der renovation im 2012 (falls es eine gibt) zu öffnen. Hotelmanager wollte dazu Nichts sagen - ich empfehle dieses Hotel auf keinen Fall. Ich werde diese Beschwerde an Beobachter weiterleiten.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Review of Mercure Hotel Europe Basel

Reviewer score

5
Diana
Not Provided
8 Nov 2010

Sehr gut gelegenes Hotel mit gutem

Sehr gut gelegenes Hotel mit gutem Preis/Leistungsverhältnis. Wir waren schon das zweite Mal hier.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Mercure Hotel Europe Basel

Reviewer score

4
Jean-Michel
Not Provided
11 Sep 2010

Bon hôtel, à recommander. Emplacement

Bon hôtel, à recommander. Emplacement près de la foire mais compte tenu de la facilité à utiliser les trams, fréquents et pratiques, il n'y a vraiment aucun problème : on est en plein centre ville en 3 à 4 minutes. A signaler d'ailleurs une initiative particulièrement heureuse : à votre arrivée, on vous remet une "mobility card" qui vous permet d'utiliser gratuitement ce réseau de trams durant tout votre séjour. Bravo ! Chambre double sur l'arrière du bâtiment agréable, silencieuse, propre, litierie en bonne état. Mais un peu chère 123 EUR en moyenne, auxquels il faut ajouter (surprise !) 27 CHF par jour de petit déjeuner, soit 21,5 EUR ; il faut cependant reconnaître qu'il est copieux et de qualité. Bilan : appréciation très positive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
4
Value:
3
Review of Mercure Hotel Europe Basel

Reviewer score

4
Anonymous
Not Provided
1 Mar 2010

駅から少し離れているが、ビジネスで利用するには不便もなく、良

駅から少し離れているが、ビジネスで利用するには不便もなく、良いホテルであると思う。

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
4
Value:
4
Review of Mercure Hotel Europe Basel

Reviewer score

5
Vitor
Not Provided
25 Jan 2010

O Hotel fica muito perto do centro

O Hotel fica muito perto do centro de Basileia (uns 5 minutos a pé). Transportes à porta. Embora o hotel seja bom, está a necessitar de remodelar, fica um pouco à quem de um hotel 4*. No geral é um bom hotel onde passei 5 dias agradaveis.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
3
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