VIE Hotel Bangkok - MGallery Collection

Good value, very large room, excellent staff and good location.

This is a wonderful hotel for the price. I will stay here again. I do think the staff need to be more friendly and helpful, that is the only thing that brings them down. I did put up with it, because everything else is great for that price.

A wonderful boutique hotel at walking distance from SIAM station with a relaxing lounge & Spa, well equipped gym and very very friendly and accommodating staff. Got upgraded from Deluxe to Suite (spacious living + bedroom). Will be at the top of my list for my next stay in Bangkok.

Larger than average beautiful rooms and a huge bathroom with enormous bathtub, separate cubicles for the toilet and shower, offering a feeling of luxury and space in a fantastic setting. A gorgeous designer gym and swimming pool, and you have a gem of a boutique hotel. Far from Silom, but just one BTS stop from Siam Paragon. The VIE Spa is a must visit for the excellent signature massage and warm service. Service standards seem to be mixed. The staff were excellent when I arrived with a personal escort up to my room, but I also saw staff at the front desk chatting with each other on a few occasions. I also had several technical issues with the aircon not working on two occasions, and the shower head coming apart. These issues were quickly dealt with, but it marred what would otherwise have been a delightful experience at a beautiful new hotel.

The lobby is too small and the swimmingpool is not adapt for a 5 stars Hotel. For me, Pullman is better. Vie Hotel is a 4 stars.

Reception and lobby staff looked bored and were not very attentive. The restaurant staff were much friendlier and the breakfast selection and quality was excellent. Room, too was excellent. I'd stay here again.

A lovely hotel in not so lovely a location but that's bangkok for you. BUT, once you are in the hotel, it really is a gem of a hotel. A huge amount of thought has gone into making the decor memorable - nice high quality decor and furniture. Bedrooms are roomy and spacious and comfortable. All staff I came into contact with were really nice, kind and polite. BUT....here's the downside with this hotel, it is all the little things that irritated me: a) Ask a member of staff for something not on the menu and you are told it is out of season, when everywhere else in Bangkok is serving it b) Silly things in bedroom did not work e.g. I had to sit at the desk to blow dry my hair because the hair dryer was the wrong voltage for the bathroom electrical socket c) The in room safe did not work d) Ask a member of staff for some information or request something that they cannot answer - forget about them coming back to you with an answer e) The fitness center is nice, but nothing amazing. They have a jacuzzi in the men's changing rooms, even when I pushed the jet button I could have blown more bubbles under water than the machine generated f) If you are looking for a nice range of Thai food, don't stop here. The Thai menu is really limited, I often went to other hotels or restaurants for a much larger selection. While I was in their one and only restaurant, I had food poisoning and while I am prepared to think of this as a one off, it was really the lack of imagination that most disappointed me. Breakfast buffet, a big disappointment, dinner buffet a big disappointment. I don't come to Thailand to eat European designer food. I appreciate that not everyone wants Thai food all the time, but please, offer a wider selection of Thai food. g) If you want to work in your room, be prepared to bring a torch, desk lighting is horrible. I wanted to visit the nearest church and make a donation and come back with 200 candles so I could see what I was working on better. All in all, I would stay here again, but instead of being a spectacular property (which it really could be), it's the tiny attn to details that let the property down

I simply love the convenient location and the layout of the room, somehow I feel that the overall service is polite but rather distant, if only we can have a bit more warmth then this would be a perfect stay.

I booked a suite for my parents and myself for 4 nights. The suite was spacious and modern, and the extra bed that they provided for my use was comfortable. However, i found that the room service was rather slow in responding to requests. We requested for a set of cutlery and waited about an hour and made two chaser calls before it arrived. However, hotel staff at the front desk were very helpful. My mom had an abrasion on her ankle and asked for a plaster and she got two immediately. I wanted a phone number of a particular restaurant and even though i could only provide them with the name and rough location, they managed to obtain it for me. Breakfast was rather standard though and there may not be sufficient range of food especially for elderly Asians who are used to Asian food as a great portion of the breakfast buffet consist of Western/American food.

今次是第4次入住了,但可能多人入住,很多服務巳經變為一般,清潔房問後,房問內連一條毛巾都沒有!在洒店門口等的士,沒有任何職員幫肋,等了很久才叫我們入lobby在, 所以VIE Hotel 今次給我們感覺一般!!!!