Richmond Hotel Apartments

Most of the staff here was rude. We checked in past midnight, and the front desk took 10 minutes to check us in because he was taking a personal call. We get to the room, and I am not impressed. The room is all tiled. There isn't carpet anywhere. The walls need cleaning and paint. The TV, remote, and phone are covered in grime. There is a kitchen with a full size refrigerator/freezer. There is no mini-bar. The bathroom was a complete mess. There is a small washer in the bathroom. The shower pressure was barely a trickle. At best, the water was luke warm. The shower curtains smelled like mold. The toilet seat was broken at the hinge and would fall off the toilet. The sink faucet would leak and fall onto the floor, and when turned off, the faucet would make a horrible rumbling noise that keeps you awake at night. But all of that is nothing compared to this. The first night, we asked for extra towels because the ones given to us had a funky smell and some had distinct stains. We also asked for extra because they do not provide hand towels. They must not understand that "towels" is plural for more than 1. So we asked for another. The next day, we threw all of our towels on the floor so we would get fresh ones during the turn-down service. After we get back to the hotel for our 2nd night, we found out they just took the towels from the floor and rehung them as if they were clean and new. It was obvious that they were not clean because they were damp, smelly, and had the same distinct stains. I was seriously debating getting another hotel after that night even though I prepaid for 3 nights. I should have done that because they picked up the towels from the floor the 2nd and 3rd nights and rehung them. It's fortunate I had my own towels at the time and I used those instead of the floor tossed ones. I would never come back to this hotel again, and would not even recommend this place to people I dislike.

although this hotel has shades of faded elegence, it is comfortable, and close to most amenities! we enjoyed our stay, despite having to wait some time for the bath, with a slow trickle to fill it!

This hotel is nothing fancy, but a lot cleaner than hotels in this price range which is the most important criteria for me. The front desk staff are good/helpful, but the reataurant is fairly mediocre yet pricey. I left my camera in the room on checkout, not realising this til I got home. Typical of the honesty found amongst Dubai people it was looked after until a friend picked it up for me. overall thumbs up for a little hotel that a lot of 3* or 4* places could learn from.

great amenities located near by city centre full furnished apartment with all of your needs private parking for your rent car safety hight recommended clean hotel like 4 stars hotels chain

having arrived quite late in the night, to what i can only describe as a tip, the hotel was incredibly grim from the outside and the reception looked like some seedy looking motel. We were shown to our rooms, on way, we saw stained matresses just lying in the corridor, and just an accumulation of dirt everywhere. the only redeeming feature, is the rooms are spacious, but the shower curtain was stained yellow, the fridge was full of grease and the beds were not only small, but you felt disgusting just sitting in them. despite having already pre-paid for the hotel, I spent 15 min in the room and checked out the room to find another hotel.

A wonderful stay, stuff were very friendly and helpful. Just 5 minutes to bus station. and 10 dirhams to al karama metro station and its connect you to all attractions for a very cheap train tickets. no problem with the hotel at all. thanks.

great and comfortable hotel located in ideal location in bur dubai with private park for your car clean rooms and great service the best rates at all for furnished apartment in dubai with full satisfied with hotel and the staff was friendly and helpful only the internet cost too much wifi

I enjoyed my stay at the hotel.What I liked most was just looking out of window and watching the traffic go by. Close to the clock tower and stanchart dubai bank and also walking distance to burjuman mall. lots of nice restaurants around here. Wo'ntmind going again and recommending more people to go there. I really got a good deal.

Probably the most basic amenities. Comfortable, but not fun. Front Staff helpful

The cleanest of any of the hotels I have stayed in Dubai, the staff are really friendly and helpful. The downside of this property is that it is listed as an hotel apartment, but the only cooking facility was a microwave oven, no pots or pans, not even a cook top, not enough cutlery or crockery to make up 2 sets, had to ask for a jug and a TV to watch. The ball dropped a bit I think, otherwise it could be some much better. Did not partake in the call you could eat buffet for $AUE35