Ten Hill Place

We had a bad experience at first because our car was towed. However, the staff was exceptionally helpful. The rooms are small but clean. The bed is comfortable & the bathroom fantastic. Will definitely come back!

This hotel was ok. Overpriced I'd say. The rooms were comfortable enough and the location is good but the staff are all young and don't care. One girl was nice and helpful but the guys working there look like they'd rather be at the dentists. The worse thing about it was they tried to charge me £30 for two day's parking in the hotel car park, which if you can get in you'll be lucky. I wouldn't have minded but nobody told me I'd have to pay to park there so I refused.

room - the bathroom had mold in the shower and when brought to the attention of the staff they acknowledged the problem and seemed unable to address it - I cleaned it off with hot water as best I could - but it was never cleaned off the shower walls by the staff common areas - the carpets were dirty and the hallways had a strange odor they were also under going renovations and the dust was terrible Food quality was mediocre They had 3 fire alarms alarms go off - they stated it was due to a room getting excessively hot - but didn't seem to know why One elevator became inoperable for a day The water was turned off for construction during the day I would never stay there again

We stayed here for 2 nights over the Hogmanay period, the hotel was perfect 10 mins walk from the train station, less than 10 mins to the Royal mile. The staff were very friendly and helpful, the breakfast was excellent value at £8 pp if you booked it the night before, it was very clean and tidy, and it was a quiet location just off the main road. We will be going back to this hotel in the summer.

We really enjoyed staying in this hotel which we found attractive with good size well furnished room. Very comfortable beds and bathroom a good size without the awful noise of an extractor fan which we often experience in other hotels. The staff were very helpful and met our request for a change of double room to twin without hesitation. Breakfasts were excellent with great variety and well presented. Location was perfect for walking to most of the places of interest and good bus service for further afield visits. Situated in a fairly quiet street, just off Nicholson street, which is very busy, made for peaceful sleep. We found the Castle interesting and loved the views from there. The Royal yacht Britannia was a treat and the City Museum in Chamber Street wonderful. Would certainly stay at this hotel again when we return to Edinburgh to explore further.

The hotel was fine - rooms were nice, comfortable and clean, though the lobby was cold and institutional. Main problem was that the cleaning service neglected to resupply soaps and shampoo as well as to change towels. Expect more from a four star hotel.

Nice hotel that is reasonably priced. It is fairly close to all the major sites allowing you to walk to nearly everything. Rooms are well kept with modern amenities.

The Hotel is situated very conveniently for the Festival and Fringe - our reason for staying. The staff were, overall, helpful, pleasant and positive. The accessible room we booked was of good size and had a good quality wet room (though the sink is inconvenient for a wheelchair-bound user.) Notwithstanding this, considering the price of the rooms, there were some disappointing features of our visit. A problem with our sink was not resolved; the bottled water was not replaced in our room; we had to queue for breakfast every morning (though the breakfast was very good); the guest "lounge" is the inadequate (in capacity terms) restaurant; the late bar advertised is simply a night porter service after 11pm(!) - 6/10

this is a brilliant hotel within 10 minutes walk from edinburgh train station. the rooms are nice and clean, they have glass doors to the bathroom but other than that excellent. location is good, rooms modern and tidy, good price. would use next time

Actually, it's about 15 minutes walk from hotel to royal mile. It would take longer if you are carrying your luggage. Please remember, the hotel is "Hill"place!! The size of the room I stayed (level 2)was not as expected from the comments others left, but it was still enough for a double room. The size of bathroom was quite nice. Generally speaking, the room was modern and comfy. There was only one small bottle of water in room everyday, although it's a double room. I did ask the housekeeper for two bottles because of the tab water was too turbid to drink. Moreover, I did ask the reception for a bottle of water on Thursday evening as well, but the lady told me that I have to buy from the bar or restaurant!!! Fortunately, there were some shops and supermarkets around the corner, so it was not a big deal. Apart from these, the stay was nice.