Mercure Glasgow City Hotel

we were only staying the one night in Glasgow so we were looking for something central, we were pleasantly surprised with this hotel. nice friendly and helpful staff, comfortable rooms, being central there is a secure car behind the hotel only £6 for 24hr stay which was very handy. would use it again

The location is excellent. The staff were very friendly.

Rooms slightly smaller than you would like, and could do with a bit of a spruce up in places. However, staff were pleasant and helpful, everywhere was clean and the location was great - even if it was pouring down with rain you could be in the thick of everything in less than 5 minutes. Would definitely stay again.

As the title says, the location couldn't be any better and the Staff were very friendly and helpful. The room was a reasonable size with a spacious bathroom and the Bed was comfortable (what else do you need?).

Not very nice wiew and hotel was guite noisy (from outside and inside the hotel). Location was great and hotel wasn't too expensive. Nice place to spend a few nights during your holiday.

Warning bells should have rung when I arrived and was told there was no record of my booking. Luckily I had printed my confirmation, which also showed I had pre-paid! No apologies from the staff - I was simply told 'we'll fit you in'. The bedroom was in dire need of a makeover. There was a large gap at the end of the bath between it and the wall, and the wallpaper was filthy. The fire alarm sounded twice during the night, which I understand was perhaps not the hotel's fault, but I feel we should have been offered at least a complimentary drink to make up for the double evacuation. I left my room on the Saturday at 9am and returned at 3.30pm to a still dirty room. When I complained to reception I was told housekeeping were still working. I requested clean towels, which I got, and when I left my room at 4.30pm, I hung the 'please clean' sign on the door. When I returned later that night my room still hadn't been cleaned. My friends were staying in another room of the hotel and when they checked in, they found a teabag in the bedroom toilet! I have stayed in plenty of hotels over the years but the housekeeping in this one left a lot to be desired. When I checked out on Sunday morning the receptionist didn't even bother to ask if I'd enjoyed my stay. My guess is the usual response to that question is 'NO'! Would I stay here again? No Would I recommend it? Certainly not. The location is good but there are many other better quality hotels (where they actually clean your room!) in just as central a location.

Hotel staff lovely, comfortable rooms, a little noisey at night, but, you are in a city centre, and location makes up for it.

Staff were excellent, no complaints. I have never had to pay to park at a hotel before but the price was reasonable and they kindly let us keep the car there past our checkout time. The room was beyond tiny, not suitable for two people. Bed was very comfortable, location excellent. Some damage to walls, toilet rim not clean.

Central position close to art gallery, shopping centres and resturants - excellent service and value

I was mainly sight seeing for the two days in Glasgow but it was nice to have a hotel only a block away from the center of Glasgow! Pretty comfortable for the one night and friendly staff. I would suggest that the Ramada have ear plugs available for guests (in the room) because the walls are a bit thin. Other than that I would highly recommend this hotel for the value and its distance to the town center.