Nightly rates from £87.50
Rate and special offer based on Check-in 17 Feb 2012 Check-out 18 Feb 2012

Hanbury Manor, A Marriott Hotel & Country Club

5 stars
Ware, Hertfordshire, SG12 0SD
Hotel Overview
Reviewer score
1.0
out of 5
1 reviews
Appauling Customer Service

We spent the evening here as part of a friends wedding and from a venue perspective it was lovely,... See full review

  • Verified Customer
  • 4 Nov 2011
With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor, a Marriott Hotel & Country Club makes a lasting impression. As London's time honoured "Original Country Retreat", you'll find the obliging service and amenities expected from a 5-star luxury hotel. It's a standard that extends from the richly panelled library warmed by an open fireplace, to elegant guest rooms, each individually designed and offering plush new bedding and business savvy touches, high-speed Internet and Flat Screen LCD TV's. Savour the award-winning dining at the Zodiac and contemporary Oakes Grill. Yield to the blissful pleasures of the luxury spa, work out in the fitness centre or take on the PGA championship golf course. For weddings, Hanbury Manor offers a distinctive setting that will provide you and your guests with a memorable occasion. When looking for luxury hotels in Hertfordshire, choose the impeccable Marriott Hanbury Manor Hotel & Country Clu

Hotel Map

Ware, Hertfordshire, SG12 0SD

Area served
London, Ware
Nearby airports
London Stansted Airport, (STN), 15.00, SW, Km; London Heathrow Airport, (LHR), 60.00, NE, Km; London Gatwick Airport, (LGW), 85.00, S, Km; London/Luton, (LTN), 31.00, NW, Km
Area description
Resort - Location Type: Resort

Amenities

  • 24 Hour Front Desk
  • 24 Hour Room Service
  • AM/FM Alarm Clock
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Bathroom Telephone
  • Business Center
  • Cable or Sat. TV
  • Children''s Activities
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fitness Center or Spa
  • Fitness Room
  • Free Newspaper
  • Free Parking
  • Golf
  • Grab Bars in Bathroom
  • Guest Laundromat
  • Hairdryer in Room
  • Handicapped Rooms/Facilities
  • Health Club
  • High Speed Internet
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Ironing Board
  • Jogging Track
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • News Stand
  • No Smoking Rooms/Facilities
  • Outlet Adapters
  • Parking
  • Pets Allowed
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Secretarial Service
  • Shower
  • Sofa Bed
  • Steam Bath
  • Telephone
  • Tennis
  • Trouser Press
  • Turndown Service
  • TV
  • TV Remote Control
  • Valet Parking
  • Video Checkout
  • Wake-up Service

Dining

Zodiac Restaurant - Click here to book online
Located in the Manor House, 2 AA Rosette restaurant in an elegant setting. Dress code requires no jeans or trainers. Zodiac Restaurant is open Friday and Saturday Evening from 13/01/2012 - Reservations are recommended.
Oakes Grill - Click here to book online
Light and airy but with a warm and intimate feel, the bold colours & contemporary style enhance the relaxed and informal ambiance.
Oak Hall & Cocktail Bar - Click here to book online
Rich wood panelling & open fire places create an ideal setting to relax. Indulge in the delights of afternoon tea from 2pm to 5pm, every day, or enjoy a predinner cocktail or post dinner beverage in front of the open log fire.
Vardon's
Informal sports bar offering a wide range of menu and drinks options, relax with friends or catch up with latest sporting events on the large plasma television.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (1)

Ratings and reviews for Hanbury Manor, A Marriott Hotel & Country Club

Overall score

1 / 5
1 out of 1
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
2
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Review this hotel
Review of Hanbury Manor, A Marriott Hotel & Country Club

Reviewer score

1
Verified Customer
Kettering, Northamptonshire, UK
4 Nov 2011

Appauling Customer Service

We spent the evening here as part of a friends wedding and from a venue perspective it was lovely, the buildings and grounds could not be faulted - however from a service perspective this is NOT a good hotel. We asked prior to booking for a cot in our room, checked in and re-affirmed our request and to our dismay found that the cot was not in the room when we got to it at 5pm after a long day at the wedding. We then called reception and it took a further 45 minutes for a cot to arrive. I was also told that we could pay using Marriott vouchers prior to placing the booking which upon check-out the hotel refused. To rectify this took over 8 weeks of constant chasing and failed promises to get back to me. Marriott then refunded the vouchers but with no formal apology. The whole customer experiance was appauling and I WILL NOT stay at a Marriott hotel again if this is how they treat customers as standard.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
2
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